Problem to connect ldap-Server - Failed to retrieve role information from ldap for user

486 views
Skip to first unread message

Dan Steffen

unread,
May 24, 2018, 3:43:16 AM5/24/18
to Nexus Users
Hello,

since some weeks we get fitful the error:

2018-05-23 16:22:38,113+0200 WARN [qtp838293590-1895] *UNKNOWN org.sonatype.nexus.ldap.internal.connector.FailoverLdapConnector - Problem connecting to LDAP server: org.sonatype.nexus.ldap.internal.connector.dao.LdapDAOException: Failed to retrieve role information from ldap for user:jdoe

and as a result of this error the User get a 401-error when he tries to access an artifact. I already googled for this error but don't find any helpful information that's I would very thanksful if someone can take a look at this error and give me a little hint what could be the problem?
best regards

Rich Seddon

unread,
May 24, 2018, 8:48:31 AM5/24/18
to Nexus Users
Go to "support/logging" in the admin UI and add a DEBUG level logger for: org.sonatype.nexus.ldap

This will give you more information in the nexus.log file.
Reply all
Reply to author
Forward
0 new messages