HTCondor 25.11.0 installer fails on Windows 11 24H2

10 views
Skip to first unread message

Fabrice Bouye

unread,
Jul 21, 2026, 8:28:19 PM (2 days ago) Jul 21
to HTCondor Users
Hi,
I am updating some of our Windows 11 24H2 execution nodes from HTCondor 24 to HTCondor 25.

However, when running it, setup fails near the end of the installation with:

> There was a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Please find attached the logs obtained by running msiexec /log <log file> /i <MSI file>

I could restore a working HTCondor 24 from the previous 24.8.1 MSI file I got a couple of years ago.

Thanks for your help on this matter.


–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––-

SPC_logo

Fabrice Bouyé

IT Specialist (Scientific Computing) - Fisheries, Aquaculture and Marine Ecosystems Division
Spécialiste des technologies de l'information (informatique scientifique) - Division pêche, aquaculture et écosystèmes marin

Pacific Community | Communauté du Pacifique

CPS – B.P. D5 | 98848 Noumea, New Caledonia | Nouméa, Nouvelle-Calédonie

Tel: (687) 26 20 00 | Ext: 31411 | Mob: (687) 77 91 25 | Fax: (687) 26 38 18

E: fabr...@spc.int | Website | Twitter | LinkedIn | Facebook | YouTube | Instagram

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––-

As part of our emissions reduction strategy, please only print this email if necessary
Dans le cadre de notre stratégie de réduction des émissions, merci d'imprimer cet e-mail uniquement si nécessaire

 

condor-25.11.0-install.log

Christina Krieg

unread,
Jul 22, 2026, 1:49:48 PM (yesterday) Jul 22
to HTCondor Users, Fabrice Bouye
I figured out that 2 debug runtime dlls are necessary. These are not part of the VC Redists. As long as HTCondor team does not fix it, they must be copied manually to the WIndows/System32 directory:  vcruntime140d.dll and ucrtbased.dll
After copying these files and restarting the installer it worked out.

Tim Theisen

unread,
Jul 22, 2026, 2:16:14 PM (yesterday) Jul 22
to Fabrice Bouye, HTCondor Users

Hello Fabrice,


We inadvertently linked against debug libraries when when we updated the kerberos library in version 25.8.2.


We have corrected the problem in the latest release: HTCondor 25.12.2.


So, you should have no problem with this release.


...Tim

--
Archives for older messages are found at https://www-auth.cs.wisc.edu/lists/htcondor-users/
---
You received this message because you are subscribed to the Google Groups "HTCondor Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to htcondor-user...@g-groups.wisc.edu.
To view this discussion visit https://groups.google.com/a/g-groups.wisc.edu/d/msgid/htcondor-users/SY7PR01MB8158BE156CB69BA0E7735380DDC22%40SY7PR01MB8158.ausprd01.prod.outlook.com.
-- 
Tim Theisen (he, him, his)
Release Manager
Center for High Throughput Computing
University of Wisconsin - Madison
3695 Morgridge Hall
1205 University Ave
Madison, WI 53706
Reply all
Reply to author
Forward
0 new messages