vRouter failed to start

[Emil Salib]

Hello,

I appreciate help with this issue.

After getting the device to show up on fleximanager, approved and connected, I have the following  error is vRouter failed. A portion of the agent log is given below. Also, when I tried to start the device from fleximanager I het the following message:

Error : There should be at least one LAN and one WAN interfaces 

Best,

Best,

Emil

, "entity": "agentReply"}

Dec 22 22:53:13 gns3 fwagent: _update_cache_from_OS: WAN IP list from OS ['192.168.88.2']

Dec 22 22:53:13 gns3 fwagent: _update_cache_from_OS: WAN IP list from STUN cache ['192.168.88.2']

Dec 22 22:53:15 gns3 fwagent: 646116 job_id= request={"message": "get-device-stats", "entity": "agent"}

Dec 22 22:53:15 gns3 fwagent: get_reconfig_hash: e48a5d1ceda62c01e25d7e0b54d9f3af: addr:192.168.88.2,gateway:192.168.88.1,metric:101,public_ip:63.40.58.49,public_port:4789,addr:10.20.20.1,gateway:,metric:,

Dec 22 22:53:15 gns3 fwagent: 646116 job_id= reply={"router-cfg-hash": "", "message": [{"utc": 1608677595.667123, "running": false, "health": {}, "ok": 0, "reconfig": "e48a5d1ceda62c01e25d7e0b54d9f3af", "stateReason": "failed to start router\n", "stats": {}, "tunnel_stats": {}, "state": "failed", "period": 0}], "ok": 1, "entity": "agentReply"}

Dec 22 22:53:20 gns3 fwagent: vppctl sh int

Dec 22 22:53:25 gns3 fwagent: 646255 job_id= request={"message": "get-device-stats", "entity": "agent"}

Dec 22 22:53:25 gns3 fwagent: get_reconfig_hash: e48a5d1ceda62c01e25d7e0b54d9f3af: addr:192.168.88.2,gateway:192.168.88.1,metric:101,public_ip:63.40.58.49,public_port:4789,addr:10.20.20.1,gateway:,metric:,

Dec 22 22:53:25 gns3 fwagent: 646255 job_id= reply={"router-cfg-hash": "", "message": [{"utc": 1608677600.858927, "stats": {}, "state": "failed", "tunnel_stats": {}, "period": 0, "reconfig": "e48a5d1ceda62c01e25d7e0b54d9f3af", "running": false, "health": {"mem": 85.0, "disk": 52.1, "cpu": [19.7, 19.1], "temp": {"high": 100.0, "critical": 100.0, "value": 0.0}}, "stateReason": "failed to start router\n", "ok": 0}], "ok": 1, "entity": "agentReply"}

Dec 22 22:53:35 gns3 fwagent: 646391 job_id= request={"message": "get-device-stats", "entity": "agent"}

Dec 22 22:53:35 gns3 fwagent: get_reconfig_hash: e48a5d1ceda62c01e25d7e0b54d9f3af: addr:192.168.88.2,gateway:192.168.88.1,metric:101,public_ip:63.40.58.49,public_port:4789,addr:10.20.20.1,gateway:,metric:,

Dec 22 22:53:35 gns3 fwagent: 646391 job_id= reply={"router-cfg-hash": "", "message": [{"utc": 1608677615.665872, "running": false, "health": {}, "ok": 0, "reconfig": "e48a5d1ceda62c01e25d7e0b54d9f3af", "stateReason": "failed to start router\n", "stats": {}, "tunnel_stats": {}, "state": "failed", "period": 0}], "ok": 1, "entity": "agentReply"}

Dec 22 22:53:45 gns3 fwagent: 646529 job_id= request={"message": "get-device-stats", "entity": "agent"}

Dec 22 22:53:45 gns3 fwagent: get_reconfig_hash: e48a5d1ceda62c01e25d7e0b54d9f3af: addr:192.168.88.2,gateway:192.168.88.1,metric:101,public_ip:63.40.58.49,public_port:4789,addr:10.20.20.1,gateway:,metric:,

Dec 22 22:53:45 gns3 fwagent: 646529 job_id= reply={"router-cfg-hash": "", "message": [{"utc": 1608677625.785431, "running": false, "health": {}, "ok": 0, "reconfig": "e48a5d1ceda62c01e25d7e0b54d9f3af", "stateReason": "failed to start router\n", "stats": {}, "tunnel_stats": {}, "state": "failed", "period": 0}], "ok": 1, "entity": "agentReply"}

Dec 22 22:53:51 gns3 fwagent:

[Ivor]

Hi Emil,

Please first confirm that the hardware you're running is supported. Check the following page, run system checker to make sure your hardware is supported: https://docs.flexiwan.com/installation/vm-bm-installation.html

You need WAN and LAN interfaces assigned in order to get flexiWAN working. Please follow device configuration guide here: https://docs.flexiwan.com/management/device-mgmt.html#device-configuration

Thanks,

Ivor

[Emil Salib]

Hi Ivor,

I have executed the  fwsystem_checker  and all items passed including hardware items .  See attachment where it shows that the WAN and LAN interfaces are not assigned.  I followed the instructions in  https://docs.flexiwan.com/management/device-mgmt.html#device-configuration  but there is no way for me to adjust the public IP or GW address as suggested by the documentation.  What is the best way to change the public IP and GW addresses?

Best,

Emil

[Ivor Kreso]

Hi Emil,

Interfaces must be assigned first, simply click on red “No” and assign them. Also don’t be afraid to change things, you can always start again :)

Once interfaces are assigned you can make changes, update device and finally run vRouter.

Thanks!

Ivor