We don't track CSAT for dartfmt separately (now that you mention it, it would be nice to have that data). But we track CSAT of the Dart SDK as a whole and users frequently mention dartfmt specifically as something they really like about the Dart toolset.
no alignment,
I like how alignment looks too, but it makes diffs unnecessarily noisy. Make one element in a large aligned list longer, and all of the other lines have to be adjusted too, leading to giant whitespace-only diff lines. That in turn makes code review more difficult, and easing code review is a primary goal of dartfmt. Because of that, we decided to generally avoid aligning elements across lines.
Also, it's technically difficult to implement well.