SSL verification error with conda in Anaconda 2.2.0 on linux 64-bit

[jeffrey....@gmail.com]

Fresh install of Anaconda 2.2.0 linux 64-bit. conda update and install commands complain about not connecting to repositories and fail due to SSL verification error. An example is below.

 

bash-4.1$ conda install blist
Fetching package metadata: Could not connect to https://repo.continuum.io/pkgs/pro/noarch/
Could not connect to https://repo.continuum.io/pkgs/pro/linux-64/
Could not connect to https://repo.continuum.io/pkgs/free/linux-64/
..Could not connect to https://repo.continuum.io/pkgs/free/noarch/
..
Solving package specifications: .
Package plan for installation in environment .../anaconda:

The following packages will be downloaded:

    package                    |            build
    ---------------------------|-----------------
    blist-1.3.6                |           py27_0         158 KB

The following NEW packages will be INSTALLED:

    blist: 1.3.6-py27_0

Proceed ([y]/n)? y

Fetching packages ...
Could not connect to https://repo.continuum.io/pkgs/free/linux-64/blist-1.3.6-py27_0.tar.bz2
Error: Connection error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581): https://repo.continuum.io/pkgs/free/linux-64/blist-1.3.6-py27_0.tar.bz2

[Ilan Schnell]

Which version of conda and Python are you using?  What is the output from ?:

$ conda info

Thanks   Ilan

--
Anaconda Community Support Group Brought to you by Continuum Analytics
---
You received this message because you are subscribed to the Google Groups "Anaconda - Public" group.
To unsubscribe from this group and stop receiving emails from it, send an email to anaconda+u...@continuum.io.
To post to this group, send email to anac...@continuum.io.
Visit this group at http://groups.google.com/a/continuum.io/group/anaconda/.

[jeffrey....@gmail.com]

Here's the output of conda info:

 

bash-4.1$ conda info
Current conda install:

             platform : linux-64
        conda version : 3.10.0
  conda-build version : 1.11.0
       python version : 2.7.9.final.0
     requests version : 2.6.0
     root environment : /home/jeffrey.lyon/anaconda  (writable)
  default environment : /home/jeffrey.lyon/anaconda
     envs directories : /home/jeffrey.lyon/anaconda/envs
        package cache : /home/jeffrey.lyon/anaconda/pkgs
         channel URLs : https://repo.continuum.io/pkgs/free/linux-64/
                        https://repo.continuum.io/pkgs/free/noarch/
                        https://repo.continuum.io/pkgs/pro/linux-64/
                        https://repo.continuum.io/pkgs/pro/noarch/
          config file : None
    is foreign system : False

[Ilan Schnell]

Are you maybe behind some firewall?

Are you able to access the URLs from a web browser?

- Ilan

--

[Ilan Schnell]

Do you maybe have the REQUESTS_CA_BUNDLE environment variable set? maybe by mistake?

What is the output from:

$ env | sort

Thanks  Ilan

[jeffrey....@gmail.com]

I can open those URLs in firefox on the linux machine in question. However, I can't open them in Windows using firefox, which complains about an invalid cerificate:

 

 

repo.continuum.io uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer) 

[jeffrey....@gmail.com]

It doesn't look like I have that variable set. Here's a dump of env:

 

_=/bin/env
COLORFGBG=15;0
CVS_RSH=ssh
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-yBwcc1o9PX,guid=6e2697b4e387130b6e20ac220032f9f2
DISABLE_IMSETTINGS=1
DISPLAY=:1025
DRY_RUN=1
G_BROKEN_FILENAMES=1
GPG_AGENT_INFO=/tmp/gpg-2Nb8EJ/S.gpg-agent:5407:1
GS_LIB=
GTK2_RC_FILES=/etc/gtk-2.0/gtkrc:/home/jeffrey.lyon/.gtkrc-2.0::/home/jeffrey.lyon/.kde/share/config/gtkrc-2.0
GTK_IM_MODULE=gtk-im-context-simple
GTK_RC_FILES=/etc/gtk/gtkrc:/home/jeffrey.lyon/.gtkrc::/home/jeffrey.lyon/.kde/share/config/gtkrc
HISTCONTROL=ignoredups
HISTSIZE=1000
HOME=/home/jeffrey.lyon
HOSTNAME= .......
IMSETTINGS_INTEGRATE_DESKTOP=yes
IMSETTINGS_MODULE=none
KDEDIRS=/usr
KDE_FULL_SESSION=true
KDE_IS_PRELINKED=1
KDE_MULTIHEAD=false
KDE_SESSION_UID=4607
KDE_SESSION_VERSION=4
KONSOLE_DBUS_SERVICE=:1.101
KONSOLE_DBUS_SESSION=/Sessions/1
LANG=en_US.UTF-8
LANGUAGE=
LESSOPEN=|/usr/bin/lesspipe.sh %s
LOADEDMODULES=
LOGNAME=lyonj
MAIL=/var/spool/mail/lyonj
module=() {  eval `/usr/bin/modulecmd bash $*`
MODULEPATH=/usr/share/Modules/modulefiles:/etc/modulefiles
MODULESHOME=/usr/share/Modules
NX_CLIENT=/usr/NX/bin/nxclient
NX_CUPS_BIN=/usr/bin
NXDIR=/usr/NX
NX_ROOT=/home/jeffrey.lyon/.nx
NX_SYSTEM=/usr/NX
NX_TEMP=/tmp
OLDPWD=/home/jeffrey.lyon/pyNastran.git/trunk
PATH=/home/jeffrey.lyon/anaconda/bin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/tools/texlive/2014/bin/x86_64-linux:/usr/local/sbin:/usr/sbin:/sbin:/usr/NX/bin:/tools/texlive/2014/bin/x86_64-linux:/usr/NX/bin
PROFILEHOME=
PS1=\h \w $
PWD=/home/jeffrey.lyon
QTDIR=/usr/lib64/qt-3.3
QT_IM_MODULE=xim
QTINC=/usr/lib64/qt-3.3/include
QTLIB=/usr/lib64/qt-3.3/lib
QT_PLUGIN_PATH=/home/jeffrey.lyon/.kde/lib64/kde4/plugins/:/usr/lib64/kde4/plugins/
SESSION_MANAGER=local/unix:@/tmp/.ICE-unix/5530,unix/unix:/tmp/.ICE-unix/5530
SHELL=/bin/bash
SHLVL=5
SSH_AGENT_PID=5371
SSH_ASKPASS=/usr/bin/ksshaskpass
SSH_AUTH_SOCK=/tmp/ssh-yvjsow5370/agent.5370
SSH_CLIENT=127.0.0.1 60736 22
SSH_CONNECTION=127.0.0.1 60736 127.0.0.1 22
SSH_ORIGINAL_COMMAND=/usr/NX/bin/nxnode
TERM=xterm
USER=lyonj
WINDOWID=12582937
XCURSOR_THEME=default
XDG_DATA_DIRS=/usr/share/kde-settings/kde-profile/default/share:/usr/local/share:/usr/share
XDG_MENU_PREFIX=kde4-
XDG_SESSION_COOKIE=b8bb9362cdba5308ac5447200000000e-1425410851.709916-1226332163
XMODIFIERS=@im=none 

[jeffrey....@gmail.com]

Ilan,

Do you have any recommendations on debugging this problem? I'm guessing the problem is on my side but I don't have a clue how to determine that.

Thanks,
Jeff