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Granicus has an exciting announcement coming next week about a new government experience solution that will transform public service as we know it. We can’t give away all the details but check out this teaser video and bookmark the link, then come back on Tuesday for the big announcement. Watch the teaser.
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Featured
Get ready for our next Semiannual Update
We’ll have more big announcements coming at the end of July, as well, including a new, simplified way of talking about all our government experience solutions. We’ll be introducing new solution names and a host of new product updates as part of our second Semiannual Update on July 29.
Check out our previous Semiannual Update from January.
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Resources
The future of local government websites: Leveraging automation, AI, and data insights to improve resident experiences Local
government websites are the digital face of public service delivery, and the pressure to make them more efficient, accessible, and user-friendly is mounting.
As artificial intelligence (AI) and automation technologies rapidly evolve, now is the time for local government leaders to ask: How can these innovations streamline workflows and enhance service delivery? Read the blog to learn more.The self-service revolution: How special districts can do more with less We live in a self-service world.
People order groceries with a tap, manage their bank accounts from an app, and track package deliveries on a real-time map.
This expectation of instant, digital convenience doesn’t stop at the private sector.
Increasingly, residents want the same level of responsiveness and ease when interacting with their public entities. Read how special districts and others can benefit from
self-service.
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Success Spotlight
Virginia drivers trade long lines and phone calls for seamless SMS services The Virginia Department of Motor Vehicles (DMV) sought to modernize its communication infrastructure by consolidating email and SMS systems under a single provider.
With Granicus’ digital communications capabilities, the DMV obtained a streamlined, API-based solution to send secure, targeted notifications that enables Virginia drivers to get timely access to appointments and notifications.
By leveraging Amazon Web Services (AWS), the DMV achieves enhanced delivery reliability, improved speed of message deployment, and increased efficiency. Read the success story.Introducing dynamic web archiving for Government CMS In
today’s digital-first world, government websites are more than just information portals — they are living records of public service, policy, and transparency.
As content evolves rapidly, so does the need to preserve it with integrity.
Join us for an exclusive webinar introducing our new dynamic web archiving partner, purpose-built to meet the unique compliance, transparency, and preservation needs of government organizations. Register
now for the July 31 webinar.
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Trending Topics
Granicus launches Government Experience Insights (GXI): Unifying audience behavior, sentiment and experience intelligence
to increase government impact In June, Granicus announced the launch of Government Experience Insights (GXI), a data intelligence platform designed to transform how public sector organizations understand,
engage, and serve constituents to drive greater impact.GXI is a first-of-its-kind government experience intelligence platform powered by AI-driven analytics and an integrated data architecture that unifies and analyzes experience data from across Granicus cloud solutions and other connected data sources.Read the press release.The 2025 State of Digital Government Report Governments everywhere are trying to drive
efficiency while providing better services to the people they serve.
For most, this means looking to technology to fill gaps, connect communities, streamline operations, and deliver exceptional digital experiences.
Many governments have been working on digital transformation for many years — some for decades — with those efforts accelerated by world events and technological advances.
But how are those efforts going?Discover
trends from 1,400+ public sector leaders and Granicus’ 30 billion annual interactions.
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