Answering your frequently asked questions about policy management

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Kate Thompson

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Sep 11, 2024, 8:45:16 AM9/11/24
to jkef...@larimer.org
We rounded up the most common questions we hear from new customers, ranging from Esper’s security standards to how much Esper costs.
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John, you’ve gotten a few emails from us by this point. Hopefully, they were informative and gave you a good picture of how Esper simplifies policy management. But, if there are any doubts, we thought we’d do a quick Q&A of our most commonly asked questions: 

 

Q: Our agency has a unique policy development process. How can Esper help? 

A: Esper is lucky to work with 90+ government agencies in state and local government, as well as law enforcement! We’ve seen it all and understand the importance of dialing in the product so it’s just right for you. Esper is *highly* configurable, meaning everything down to policy templates and workflows can be set up to match your agency’s process.

 

Q: How can we ensure our agency meets government security standards?

A: Esper is built natively in the Amazon Web Services Cloud, which means that it benefits from the security and reliability of the world’s leading cloud platform. We understand the importance of protecting sensitive information and have made security and compliance fundamental cornerstones of our product.

 

Q: If we choose Esper, do we still “own” our policy? 

A: 100% We’re just good stewards of your policy, your government retains access to live and historical versions of your policy, as well as any metadata generated within Esper’s platform. By reducing the reliance on paper-based systems, government agencies are able to streamline operations, minimize errors and reduce costs.

 

Click over to our blog post to read the full Q&A here

 

Best,

Kate

 

Esper Regulatory Technologies, Inc., 2028 E Ben White Blvd, #240 - 4075, Austin, Texas

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