HUE process overload CPU

[Orlando Cassano]

Hi every one,

I'm facing something very strange since yesterday :

I'm using HUE 3.9 to access my Hortonworks HDP 2.3 cluster. Everything was runing fine, but since yesteray HUE became very slow and when I check the server, the HUE process (the one running the cherrypie server) takes between 100 and 120% CPU !

Did you already faced this situation ?

I restarted the service (even the machine) and the problem is comming back.

I also saw a few POST about high CPU usage and HUE, but those are very old and this should be fixes in 3.9. 

Any help would be very appreciated.

Bests,

Orlando

[Romain Rigaux]

Are your users uploading big zip archive in the File Browser?

Is the problem really coming back right after a restart? Did you look at the logs to see what users are doing?

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[Orlando Cassano]

Hi Romain,

No I'm not doing any process in the file browser.

The problem appears right after a restart and the process keeps using more than 100% CPU.

I also checked at the logs and I don't see any errors neither in runcpserver.log, error.log or supervisor.log. Should I check somewhere else ?

Thank you very much for your help and your reactivity.

Bests,

Orlando

[Orlando Cassano]

Hi,

I finally upgraded from hue 3.9 to 3.10 and the problem disapeared.

I don't know what was causing this high CPU usage.

Thank you anyway for your help.

Regards,

Orlando