Problem with downloading Stardog

gsie...@gmail.com

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Feb 5, 2015, 4:53:28 PM2/5/15

to sta...@clarkparsia.com

I am a student which want to try stardog solution in my study group, however no matter which option of download I choose I get error.

How Can I download Stardog?

<Error>

<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>5E02E10586651A0E</RequestId>
<HostId>
D...2
</HostId>

</Error>

Kendall Clark

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Feb 6, 2015, 8:27:00 AM2/6/15

to stardog

I was able to download both Stardog and the license key from the URLs we sent you...from my Android phone.

Cheers,

Kendall Clark

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Kendall Clark

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Feb 6, 2015, 8:47:12 AM2/6/15

to stardog

Doh! Sorry, I spoke too quickly. We moved stardog.com to S3/CF recently and we do have a misconfigured URL in the download process. Emails w/ download links & tokens are still going out, but we'll fix this broken URL immediately.

Thanks for reporting the bug!

Cheers,

Kendall

On Fri, Feb 6, 2015 at 8:26 AM, Kendall Clark <ken...@clarkparsia.com> wrote:

I was able to download both Stardog and the license key from the URLs we sent you...from my Android phone.

Cheers,
Kendall Clark

Grzegorz Siewruk

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Feb 6, 2015, 1:48:56 PM2/6/15

to sta...@clarkparsia.com

Kendall,

It looks like its only a visual bug because the download link is working (I get email with links for both licence and database). I just was confused after seeing xml error after submiting the registration form :)

Best Regards,

Grzegorz.

Kendall Clark

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Feb 6, 2015, 1:53:00 PM2/6/15

to stardog

We had some bad settings in CloudFront that made that redirect resource (stardog.com/ty) unavailable.

It's fixed now. Thanks.

Cheers,

Kendall

On Fri, Feb 6, 2015 at 1:48 PM, Grzegorz Siewruk <gsie...@gmail.com> wrote:

Kendall,

It looks like its only a visual bug because the download link is working (I get email with links for both licence and database). I just was confused after seeing xml error after submiting the registration form :)

Best Regards,
Grzegorz.

2015-02-06 14:46 GMT+01:00 Kendall Clark <ken...@clarkparsia.com>:

Doh! Sorry, I spoke too quickly. We moved stardog.com to S3/CF recently and we do have a misconfigured URL in the download process. Emails w/ download links & tokens are still going out, but we'll fix this broken URL immediately.

Thanks for reporting the bug!

Cheers,
Kendall

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