Gerrit not sending emails on CL updates?

[Colin Blundell]

+Andy Perelson as someone who might be able to direct the below:

Today I've noticed that Gerrit has not sent me emails on updates for several CLs. Examples:

• No email about this CL landing: https://chromium-review.googlesource.com/c/chromium/src/+/5163615
• No email about these CLs passing trybots: https://chromium-review.googlesource.com/c/chromium/src/+/5168028, https://chromium-review.googlesource.com/c/chromium/src/+/5167971
• No emails when added as reviewer of these CLs: https://chromium-review.googlesource.com/c/chromium/src/+/5163610, https://chromium-review.googlesource.com/c/chromium/src/+/5163610

Are there any known Gerrit issues?

Thanks,

Colin

[Colin Blundell]

Update: These were going into my spam folder. Side-effect of the new email format, I wonder?

[Ben Pastene]

+1 as well. I caught gmail trying to flag gerrit emails as spam recently. 

On Thu, Jan 4, 2024 at 5:52 AM Maksim Ivanov <em...@chromium.org> wrote:

I experienced the same (with notifications from this CL: https://chromium-review.googlesource.com/c/chromium/src/+/5166530). Just mentioning this so that the problem is not assumed to be specific to a particular account.

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[Andy Perelson]

Thanks for bringing this to my attention. I'll pass this on to the Gerrit team and we can work to fix the classification (at least in Gmail).

Andy

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I am continuously looking for feedback on my leadership style and abilities - please consider sharing your feedback at go/ajp-feedback (it is anonymous, and I would appreciate your candor)

I support flexible work schedules, and I’m sending this email now because it is within the hours I’m working today.  Please do not feel obliged to reply straight away - I understand that you will reply during the hours you work, which may not match mine.

[Andy Perelson]

I've filed http://b/318720666 (only visible to Googlers, unfortunately) and the Gerrit team will investigate.

Andy

[Andy Perelson]

For any Googler experiencing this issue please fill out this form, that will help collect relevant information and get it to some appropriate teams for spam. 

Thanks,

Andy

[Andy Perelson]

For folks experiencing this issue, you can workaround/prevent it with Gmail filters which allow you to 'Never send it to spam'. As two potential options:

from:noreply-gerritcodereview*

from:*chromium.org

Action: Never send it to spam

Credit to bpastene@ for figuring this out. Thank you!

Andy

[Andy Perelson]

Some mitigations have been put in place to help with the deliverability of the Chromium Gerrit emails. These changes should be live in a few hours and help. So... hopefully today is the last day of this problem and if you continue to see significant Gerrit emails being classified as spam please let us know.

And please don't mark any Gerrit emails as spam (though I presume no one was doing that already). 

Andy