Acer Chromebook R12 touchscreen fails after R68.0.3440.15 (Official Build) dev (32-bit).

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Les Dunaway

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Aug 24, 2019, 5:49:06 PM8/24/19
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Is there somewhere to download the original R55 image for this box?

Acer pretends it's a hardware problem

Reloading with original code - showing that the machine then functions and then stepping forward to the release which causes the failure will reveal the false statement

Mike Frysinger

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Aug 24, 2019, 6:46:37 PM8/24/19
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we don't generally make old releases available.  what is the board exactly ?  go into chrome://settings/help/details to see.
-mike

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Les Dunaway

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Aug 24, 2019, 7:15:23 PM8/24/19
to Chromium OS Discussion, limawhis...@gmail.com

Box is Elm Board is Oak - and I just noticed that I typoed the original release - it was R52, not R55


https://www.chromium.org/chromium-os/developer-information-for-chrome-os-devices


September 6, 2016 

Acer 

Acer Chromebook R13 

Elm 

elm 

oak 

arm 

3.18 

aarch64 

MT8173 

Convertible 

R52 

Mike Frysinger

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Aug 24, 2019, 7:42:26 PM8/24/19
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Les Dunaway

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Sep 13, 2019, 6:35:03 PM9/13/19
to Chromium OS Discussion, limawhis...@gmail.com
Got it and got it into a recovery chip - however recovery throws up with "you are using an old ..." - what's next?

Mike Frysinger

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Sep 13, 2019, 6:37:59 PM9/13/19
to Les Dunaway, Chromium OS Discussion
yeah, i thought you might run into rollback protection

can you hit tab at that screen and take a picture of the debug info ?
-mike
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