Issue 8140 in chromium-os: option to send crash reports is not selected by default

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chrom...@googlecode.com

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Oct 25, 2010, 8:18:08 PM10/25/10
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Status: Untriaged
Owner: ----
CC: ana...@chromium.org, or...@chromium.org, kr...@chromium.org
Labels: Type-Bug Pri-2 Area-DesktopUI Sev-2

New issue 8140 by jas...@chromium.org: option to send crash reports is not
selected by default
http://code.google.com/p/chromium-os/issues/detail?id=8140

Chrome OS Version : 0.9.98.1 (Official Build e42da737)
Chrome Version : 8.0.552.12 (Official Build 63475)
Type of computer : dogfood

Please specify Area-* of the system to which this bug/feature applies.

What steps will reproduce the problem?
1. Install test image for 0.9.98.1
2. Go to Settings > Under the hood > Privacy

What is the expected output?
Option : "Help make Google Chrome ........usage statistics and crash
reports to Google" should be selected by default.

What do you see instead?
Option to send crash reports is not selected by default

Please use labels and text to provide additional information.


chrom...@googlecode.com

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Oct 26, 2010, 3:33:11 PM10/26/10
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Comment #1 on issue 8140 by jas...@chromium.org: option to send crash

Same issue with ChromeOS 0.9.100.0 - Chrome 8.0.552.17 build. Send Crash
reports option is not selected by default.

chrom...@googlecode.com

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Oct 28, 2010, 5:01:03 AM10/28/10
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Updates:
Status: Unconfirmed
Owner: jasn...@chromium.org
Cc: sato...@chromium.org glo...@chromium.org
Labels: -Pri-2 -Sev-2 Pri-1 Sev-1 Mstone-R9

Comment #2 on issue 8140 by zeli...@chromium.org: option to send crash

what was your selection on OOBE screen? the value in options should just
reflect that

chrom...@googlecode.com

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Oct 29, 2010, 12:44:46 AM10/29/10
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Updates:
Status: Assigned
Owner: dpoluk...@chromium.org

Comment #5 on issue 8140 by zeli...@chromium.org: option to send crash

can we investigate where this regression comes from?

is this something that is specific to test images only?

chrom...@googlecode.com

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Nov 1, 2010, 4:52:24 AM11/1/10
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Updates:
Owner: nkosty...@chromium.org

Comment #6 on issue 8140 by nkos...@chromium.org: option to send crash

(No comment was entered for this change.)

chrom...@googlecode.com

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Nov 1, 2010, 4:56:27 AM11/1/10
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Updates:
Status: Started

Comment #7 on issue 8140 by nkos...@chromium.org: option to send crash

chrom...@googlecode.com

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Nov 1, 2010, 5:00:28 AM11/1/10
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Comment #8 on issue 8140 by nkos...@chromium.org: option to send crash

>> I had selected the option to send stats in previous build chromeos
>> 0.9.100.0 build and when I installed new build - 0.9.102.0 - Chrome
>> 8.0.552.19

Jasneet, does it mean build was auto-updated?

chrom...@googlecode.com

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Nov 1, 2010, 7:30:42 AM11/1/10
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Comment #9 on issue 8140 by nkos...@chromium.org: option to send crash

I could not reproduce this issue.

Repro steps I've tried:
1. Boot with fresh official image (locally built)
2. Leave stats/crash reporting on during OOBE
3. Login / check that it's enabled at Settings > Under the Hood
4. Create new image on dev machine
5. Trigger auto update (About Google Chrome OS > Check for updates)
6. Update is installed / reboot system
7. Check under Settings > Under the Hood that crash reporting is still
enabled.

Are you using test image? What are the exact repro steps?

chrom...@googlecode.com

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Nov 1, 2010, 10:56:14 AM11/1/10
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Updates:
Labels: Iteration-16

Comment #10 on issue 8140 by nkos...@chromium.org: option to send crash

(No comment was entered for this change.)

chrom...@googlecode.com

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Nov 1, 2010, 12:57:09 PM11/1/10
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Updates:
Status: WontFix

Comment #11 on issue 8140 by zeli...@chromium.org: option to send crash

does not repro

chrom...@googlecode.com

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Nov 1, 2010, 3:26:49 PM11/1/10
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Updates:
Status: Assigned

Comment #12 on issue 8140 by jas...@chromium.org: option to send crash

The build was not autoupdated. I installed the image on machine. For
today's build 0.9.108.0 - the issue is still reproducible. I had 0.9.106.0
build previously which had option to send stats on. Then I manually
installed 0.9.108.0 build and the stats option is not on.

Repro steps - install a test image manually and stats to send crash reports
should be on.

chrom...@googlecode.com

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Nov 1, 2010, 6:05:35 PM11/1/10
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Comment #13 on issue 8140 by zeli...@chromium.org: option to send crash

is this happening with the official images or just test?

chrom...@googlecode.com

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Nov 1, 2010, 6:30:23 PM11/1/10
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Updates:
Labels: -Mstone-R9 Mstone-R9.x

Comment #14 on issue 8140 by zeli...@chromium.org: option to send crash

(No comment was entered for this change.)

chrom...@googlecode.com

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Nov 1, 2010, 6:38:45 PM11/1/10
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Comment #15 on issue 8140 by jas...@chromium.org: option to send crash

Official build - test image.

chrom...@googlecode.com

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Nov 1, 2010, 6:54:34 PM11/1/10
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Comment #16 on issue 8140 by nkos...@chromium.org: option to send crash

Test image has configured in a way that

- it always starts with legacy login screen
- it deletes Local State on each boot

I'm not sure that we need to test this flow: installing official test image
over another one.

Flow that is more important is about is auto updating official (not test)
image. That preserves stats/crash reporting setting as well as others.

If you install official image (non-test) over existing one that would mean
a fresh installation. After installation it will start with OOBE.

chrom...@googlecode.com

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Nov 1, 2010, 7:15:05 PM11/1/10
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Comment #17 on issue 8140 by jas...@chromium.org: option to send crash

In official builds (prior to chromeos 0.9.98.1 build/chrome 8.0.552.12),
installing test image always had option to send stats on by default. This
is a regression which started happening in recent builds.

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