The IP workaround is a great bandaid for now, thanks for the tip!
You must import two files for each identity. One should be the private key and should not have a file extension. The other should be the public key, and must end in ".pub". For example, "id_rsa" and "id_rsa.pub".
If you have a key stored in a single ".pem" file, you must split it into two files before importing.