critical issue ERROR 302!

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Kellie Saisa

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Mar 13, 2024, 11:59:46 PM3/13/24
to Chromium Extensions
We urgently need assistance with a critical issue: Google Analytics is malfunctioning, preventing the crawler (Google bot) from indexing extension pages in the Chrome Web Store. Consequently, attempts to launch Google Ads campaigns on these extension pages result in HTTP 302 errors due to the crawler's inability to index the pages.

 Please prioritize this matter and resolve it promptly. You can verify the issue using third-party services like httpstatus, selecting the Google bot user agent, and testing any extension link from the Chrome Web Store.

Your swift attention to this matter is greatly appreciated.

Tim Bourquin

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Mar 14, 2024, 10:55:05 AM3/14/24
to Chromium Extensions, Kellie Saisa
Agreed. Tried to do a Google Ad for our extension a few weeks ago and finally gave up.  Google kept insisting the extension web page didn't exist.

Patrick Kettner

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Mar 14, 2024, 10:59:56 AM3/14/24
to Tim Bourquin, Chromium Extensions, Kellie Saisa
Hey Folks!
Thanks for reporting the issue.
What URL are you using specifically?

patrick
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Tim Bourquin

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Mar 14, 2024, 11:02:02 AM3/14/24
to Chromium Extensions, Patrick Kettner, Chromium Extensions, Kellie Saisa, Tim Bourquin
Hi Patrick,

Kellie Saisa

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Mar 14, 2024, 12:10:35 PM3/14/24
to Chromium Extensions, Chromium Extensions
The problem is not with a specific URL, but with ANY URL that leads to an extension in the Chrome Web Store

Patrick Kettner

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Mar 14, 2024, 12:12:13 PM3/14/24
to Kellie Saisa, Chromium Extensions
Understood!

But the expedite a fix it is usually a lot more helpful to know the exact replication steps, to minimize any difference. If, for example, someone as using https://chrome.google.com/webstore/detail/aapbdbdomjkkjkaonfhkkikfgjllcleb instead of https://chromewebstore.google.com/detail/google-translate/aapbdbdomjkkjkaonfhkkikfgjllcleb, that would be a meaningful difference.

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Patrick Kettner

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Mar 14, 2024, 12:30:16 PM3/14/24
to Tim Bourquin, Chromium Extensions
i'm checking it out!

thanks everyone

On Thu, Mar 14, 2024 at 12:26 PM Tim Bourquin <tim.bo...@gmail.com> wrote:
Thanks Patrick - it may be a Google Ads issue - perhaps a reason why they don't allow advertising of chrome extensions?  That would seem odd, but who knows.

Aleksey

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Mar 15, 2024, 9:29:14 AM3/15/24
to Chromium Extensions, Patrick Kettner, Chromium Extensions, Tim Bourquin
It could be reproduced like this:

Works OK if user agent represents some modern browser
curl -H 'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.3' -v https://chromewebstore.google.com/detail/google-translate/aapbdbdomjkkjkaonfhkkikfgjllcleb 
HTTP 200

Other user agent, for example, curl. it's probably also the case for Google Bot user agent.

HTTP 302
... 

Patrick Kettner

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Mar 15, 2024, 9:59:21 AM3/15/24
to Aleksey, Chromium Extensions, Tim Bourquin
Appreciate it!
We have a fix for the issue. It will be rolled out in the near future. I will make sure we update the mailing list once it is live

best
patrick

Tim Bourquin

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Mar 15, 2024, 9:59:50 AM3/15/24
to Chromium Extensions, Patrick Kettner, Chromium Extensions, Tim Bourquin, Aleksey
Outstanding - thanks Patrick!

Tim

Patrick Kettner

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Mar 15, 2024, 5:54:51 PM3/15/24
to Tim Bourquin, Chromium Extensions, Aleksey
Happy Friday everyone,

Thanks again for reporting the problem! The team was able to confirm the problem last night, and has since successfully deployed a fix. If anyone is still hitting the problem, please don't hesitate to reach out.

best
patrick
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