Wrongful "Grey Lithium" Rejection - ID fpepjgganmmnbbeiobaalkkajjnonkec

[Nik]

We are a verified EU business attempting to launch our extension (ID: fpepjgganmmnbbeiobaalkkajjnonkec) but have been stuck in a rejection loop for 4 days (on this occasion, and 5 days in November). We've had a total of 5 rejections already. We are unable to get a clear response from standard support.

The Issue: We are receiving a "Grey Lithium" violation ("Providing functionality only on pornographic sites"). We have already fixed the secondary "Purple Nickel" error (removed a redirect link in the dashboard), but the Grey Lithium flag persists.

Why this is a False Positive: The rejection claims the extension is "only" for pornographic sites. This is factually incorrect based on the extension’s actual behavior and scope.

1. Universal Functionality (It works everywhere)

• The extension is active and "listening" on ALL domains (Google, Wikipedia, News sites, etc.).

• On any URL, the user can click the toolbar icon to perform a server-side check for deals. The utility (checking for savings) is universal and technically available on the open web, not restricted to adult domains.

2. Commerce vs. Content (It’s a Shopping Utility)

• Function: The tool injects alphanumeric coupons for paid subscriptions (SaaS, VPNs, Premium Membership). It does not host, render, or display explicit video/images.

• Precedent: This is a standard "Age-Restricted Commerce" tool, identical in function to coupon extensions for Alcohol Delivery or Vape Shops. It facilitates savings on legal transactions; it does not provide the content itself.

3. 100% SFW Assets & Ecosystem

• Store Listing & UI: Zero nudity, zero explicit text. The UI is strictly text-based (codes & discount %).

• Landing Page: The extension links exclusively to tpd.deals, a verified SFW shopping page.

4. Linking Jurisdiction

• Google Policy governs the extension and its immediate destination. Our immediate destination (tpd.deals) is compliant.

• Any navigation from that landing page to a third-party merchant is a user-initiated browsing choice, functionally identical to clicking a result on Google Search.

Request: We have submitted an appeal via the One Stop Support form but have not received a resolution. Can a Policy Specialist please review Case fpepjgganmmnbbeiobaalkkajjnonkec We are technically compliant and the "Adult" classification is blocking a legitimate shopping tool.

Thanks, Dev Team at TPD

[Patrick Kettner]

Hi Thre!

Could you share the case ID? I was not able to quickly find one

patrick

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[Patrick Kettner]

Thanks Nik

The one in the subject line is the chrome extension ID (the unique identifier for your extension in Chrome and on the Chrome Web Store. I can see your ticket in the queue, and will ping the team to see if there is anything to do in the meantime. Appreciate your patience! 

patrick

On Thu, Jan 22, 2026 at 4:36 PM Nik <n...@theporndude.com> wrote:

Hey Patrick, thanks for getting back to me

Sure thing, I added in the subject line and in the email itself but I guess that's not the ID you were looking for. This are all the ID-type numbers I can see associated with our case/extension

Item ID: fpepjgganmmnbbeiobaalkkajjnonkec

Support ticket ID: [5-5004000040115]

I can't find anything that states the "case ID"