Rejected for featured badge because in app payment?

[MyTask]

Hey there, 

Our app was rejected due to it not being able to be reviewed  because it offers functionality such as required in-app payments that we aren’t able to test but all our functionality is free of charge as users are automatically granted a 7 day free-trial.. Is there anything I can do about this? This is really annoying because a competitor of ours has the featured badge despite having a similar system in place.

Here is the ID if anyone is able to help: ID: enhihhigandhefaekneckmndkipcolmp

Thanks

[Oliver Dunk]

Hi,

I've reached out to the team and shared your open case and I'll let you know when I hear back.

Thanks,

Oliver Dunk | DevRel, Chrome Extensions | https://developer.chrome.com/ | London, GB

--
You received this message because you are subscribed to the Google Groups "Chromium Extensions" group.
To unsubscribe from this group and stop receiving emails from it, send an email to chromium-extens...@chromium.org.
To view this discussion on the web visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/fb06a07b-79d5-4d78-b475-77f79c798f44n%40chromium.org.

[MyTask]

Hey there Oliver,

I greatly appreciate your support in this matter! Thank you so much

[Patrick Kettner]

Hey there!

I went to try out the signup flow, and am actually not able to sign up currently. When I attempt to, I am getting an oauth error in the console - "Unchecked runtime.lastError: OAuth2 request failed: Service responded with error: 'Service has been disabled for this account.'". I don't know for sure, but it may be a similar issue for the review team?

patrick

To view this discussion on the web visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/c6196b29-57d8-4632-8b08-9505f35e431an%40chromium.org.

[MyTask]

Hey there, this issue is being investigated. Meanwhile, does anybody know what could be causing this error? Our signin seems to be working perfectly fine for certain gmail accounts, but failing for others.. Let me know if anyone has encountered any similar problems..

Thanks so much

[MyTask]

Hey there Patrick, 

We just updated the chrome extension with what we believed was causing the described problem, whenever you or anyone else is free, feel free to give it a try and let us know if the problem still persists

Thank you so much for your assistance in this matter!

On Wednesday, April 17, 2024 at 11:40:23 AM UTC-4 Patrick Kettner wrote:

[MyTask]

Hey Oliver,

Could we get an update on the opened case?

Many Thanks,

MyTask 

[Patrick Kettner]

Hey MyTask!

Just wanted to confirm that I was able to get the trial working. The review team has been notified and they will update once they have made a decision.

patrick

[MyTask]

That's Awesome! Thank you for your support, we really appreciate it :)