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Issue with access to respond to customer reviews

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Angad Pathania

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Jan 15, 2025, 5:21:54 AMJan 15
to Chromium Extensions
We are not finding an option to respond to customer reviews on our Chrome extension hosted on the Chrome web store. Has anyone else faced this issue and been able to resolve it?  

Is there a contact number or email of the chrome store support team that we can reach out to?

Patrick Kettner

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Jan 15, 2025, 11:15:31 AMJan 15
to Angad Pathania, Chromium Extensions
For issues, you would want to contact One Stop Support (https://support.google.com/chrome_webstore/contact/one_stop_support).

For this specific problem, you'd want to make sure you are logged into the email account for the publisher of the extension. Once you are, you can click on the three dot menu and see the option to Reply.

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On Wed, Jan 15, 2025 at 5:21 AM 'Angad Pathania' via Chromium Extensions <chromium-...@chromium.org> wrote:
We are not finding an option to respond to customer reviews on our Chrome extension hosted on the Chrome web store. Has anyone else faced this issue and been able to resolve it?  

Is there a contact number or email of the chrome store support team that we can reach out to?

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