Terrible image quality for screenshots in Chrome web store

[Wang Dàpéng]

I believe this issue has been existed for a while, the screenshot in Chrome web store are displayed in terrible image quality, that are so blurry to read.

For example, this is the storefront page of one of my extension: https://chrome.google.com/webstore/detail/bing-sidebar-for-chrome/ncjedehfkpnliaafimjhdjjeggmfmlgf

While the image I uploaded is a high quality 1280x800 image.

[Stefan Van Damme]

Hi there,

If you own that Chrome extension, please ensure that you check the quality of your export. For instance, consider using the PNG format for exporting.

Note: Furthermore, please ensure that you verify the usage of the trademark "Bing" as it is a registered trademark of Microsoft. I cannot see any indication of proper authorization or endorsement on the Chrome Web Store page. According to the Chrome Web Store policy, it is crucial not to misrepresent your product as being authorized, endorsed, or produced by another company. For more information about this policy, please visit: https://developer.chrome.com/docs/webstore/program-policies/impersonation-and-intellectual-property/

Thanks,
Stefan vd

[Wang Dàpéng]

Yes, I'm using PNG.

And it's not just me, look at those featured extensions for example:

https://chrome.google.com/webstore/detail/chatgpt-liner-gpt-copilot/bmhcbmnbenmcecpmpepghooflbehcack

https://chrome.google.com/webstore/detail/workona-tab-manager/ailcmbgekjpnablpdkmaaccecekgdhlh

https://chrome.google.com/webstore/detail/compose-ai-ai-powered-wri/ddlbpiadoechcolndfeaonajmngmhblj

All the images have low quality and blurry. I believe something is wrong with your image compression program.

[Oliver Dunk]

Hey Wang,

Thanks for reporting this. It's actually a known issue so as long as you're uploading a high quality image, you're not doing anything wrong on your end.

No updates on a fix at the moment but I definitely realise it would be nice to have :)

Oliver Dunk | DevRel, Chrome Extensions | https://developer.chrome.com/ | London, GB

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[Wang Dàpéng]

I'm glad that you're aware of this issue! But I'm still astonished that this hasn't been fixed for so long (at least 7 months in my experience). It should have higher priorities!

[Oliver Dunk]

I'm not sure if you saw our Google I/O talk, but we're actually working on a brand new web store: https://youtu.be/QYd2XiUYNlE?t=733

Not that it excuses how long this has been open for, but hopefully that helps to explain a bit of where our focus has been :)

Oliver Dunk | DevRel, Chrome Extensions | https://developer.chrome.com/ | London, GB

[Wang Dàpéng]

Awesome, thanks for the info!