Hi Oliver and Glen,
I just posted a reply in the main thread, sharing it here as well.
Oliver, еhank you so much for the response, we really appreciate it.
While we were waiting for a reply, we came up with a possible theory: the removals happened right around the time this article (
https://layerxsecurity.com/blog/aiframe-fake-ai-assistant-extensions-targeting-260000-chrome-users-via-injected-iframes/) was published. The idea is that one
appbox.space user created several similar extensions. It looks possible that CWS removed those, and then, by matching the shared library at our domains
appbox.space and
onlineapp.pro, also removed the other extensions from the list in our first message here, even though they did not break any rule.
So
appbox.space itself might have been penalized because one developer misused the library. And if a shared library alone is enough to remove other developers' extensions, this logic could kill any third-party monetization service on CWS.
It's like if several developers used
stripe.com, one of them broke the rules, and then all of them got removed just because they use
stripe.com.
Glen, thanks for chiming in about
extensionpay.com — glad to hear you haven't had these issues. We didn't have any problems at
appbox.space either, until one developer happened to misuse the library. A monetization library should not be punished for that.
Oliver, could you please give the legitimate developers from our list a chance to restore their extensions? They are trying to upload new versions, even completely without the paywall, but moderation keeps rejecting them with no explanation.
As for our library, we made sure our service already complies with all the points you mentioned. Our developers, who have never broken any rule, just need a working path forward to update their products.
Right now they cannot do it even without a paywall.
The appeal process you mentioned doesn't help either. Moderation keeps sending the same replies with no additional comments, even though none of these developers broke any rule.
Thank you again for everything you do for the Chrome Web Store ecosystem.
We really hope our service will not be pushed out of the ecosystem (like any other service, including
extensionpay.com) in the future just because it was misunderstood by moderation.
Best regards,
Alex