@Chris Zalcman, this isn't news for the CWS support team, they're probably some easily irritable 20-somethings that just act on their own wits. If Google management knew, they'd surely have done something until now, but it's clear they don't, probably because Chrome extensions don't represent an important revenue stream, so they leave us with whoever is there to play God.
Yesterday (Saturday, they work on Sats), our founder received an email from CWS that our extension "Super Viewer for Facebook" is pending removal because of violating a peculiar policy (singular purpose) and we have 7 days to redress. @Simeon, I hope this doesn't have anything to do with you and our last week's kind & decent beef on this group, right?
Well, he replied that first of all we were expecting a reply to a ticket we sent 2 weeks ago to the CWS support, when we noticed there's been clearly a manual intervention on Chrome's side to affect our traffic quality in the store, the traffic jumped 2X and the quality/conversion dropped 2X. Also, he stated that our extension DOES serve a single purpose - customizing Facebook - and it can't be done in a single operation, because customization can mean news feed filtering, changing backgrounds, changing colors, many others. TODAY (yes, they work on Sundays too, when they commit abuses) he received a new email stating the extension has been removed. You can clearly see the childish frustrated behavior, abusive & vengeful, just wanting to do harm - and yesterday's email with the 7 days redressing allowance policy, just doesn't matter anymore.
They're a bunch of kids on the CWS support, Chris, and Google's management is unsuspecting, they don't care because it's not about revenue. We're at the mercy of some hipsters here.