Featured badge got removed. Copy-paste responses from support.

[Lofty Shaky]

Extension ID: hagknokdofkmojolcpbddjfdjhnjdkae

https://chromewebstore.google.com/detail/advanced-extension-reload/hagknokdofkmojolcpbddjfdjhnjdkae

A few days ago, I published an update for my extension and then noticed a significant drop in impressions. After some investigation, I realized the featured badge had been removed. I did not receive any email explaining why.

I reached out to One Stop Support to understand the reason and find out how to resolve this. Unfortunately, their response consisted of general "best practices" links and a suggestion to "nominate my extension to receive a Featured badge and be eligible for merchandising." But if the badge was just removed, how would re-nominating it without fixing the underlying issue help?

Please, I just need to know why the badge was removed. Any help would be appreciated.

[Patrick Kettner]

Hello

Can you share the ticket number you opened with one stop support?

--
You received this message because you are subscribed to the Google Groups "Chromium Extensions" group.
To unsubscribe from this group and stop receiving emails from it, send an email to chromium-extens...@chromium.org.
To view this discussion visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/175c9239-e543-4f99-abc1-77817dbc1807n%40chromium.org.

[Lofty Shaky]

1-3808000037671

[Patrick Kettner]

Thank you.

There are a number of signals that go into whether or not an item is featured. They suggested nominating the extension to be featured because it will go through another review process, and you can get feedback about that process if there is something that isn't up to standard.

I will reach out to the team to see if there is something actionable for you to do.

[Lofty Shaky]

Thank you for your help.