Hello,My extension was removed only for US residents in september of 2023, the email I received from cws-tra...@google.com states that 'my use of YOUTUBE RED is in violation of their branding guidelines'. At the time, I was using an image with the YouTube play button on it as the 'small promo tile' image, I believe this is what caused the infringement.I removed the image and notified them about it by responding the email, and they responded that they can't reinstate the extension at this time because of the violation and that I can only create a new item.Is there really nothing I can do to have my extension available for US residents again?Thanks.Case: 20-1535856Trademark: YOUTUBE RED
Item URL: https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US
Complaint details: Infringement of Google's YouTube word trademark.
What I have tried so far:- Replyed to the cws notification with the changes made to the item (Item is still restricted after 1 year)- Opened a appeal with One Stop Support (Still no response after 1 year)- Opened another appeal more recently in 3 May 2025 (Still waiting a response since then)
On Tuesday, April 29, 2025 at 10:39:26 PM UTC+1 Pedro wrote:Hello,My extension was removed only for US residents in september of 2023, the email I received from cws-tra...@google.com states that 'my use of YOUTUBE RED is in violation of their branding guidelines'. At the time, I was using an image with the YouTube play button on it as the 'small promo tile' image, I believe this is what caused the infringement.I removed the image and notified them about it by responding the email, and they responded that they can't reinstate the extension at this time because of the violation and that I can only create a new item.Is there really nothing I can do to have my extension available for US residents again?Thanks.Case: 20-1535856Trademark: YOUTUBE RED
Item URL: https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US
Complaint details: Infringement of Google's YouTube word trademark.
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Hi Oliver, thanks for replying.I only received one email from the trademarks team. It's still not clear to me what in my item violates their trademark, as they are very vague about it. I don't see how it could be the name since there so many other extensions with a name that starts with 'YouTube', and they don't have any restriction.I also find weird that it was only blocked in the US and nowhere else.This was their original email:Hello,
Your Chrome Web Store item, YouTube Tweaks
https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US does not comply with our policies because your use of YOUTUBE RED is in violation of our branding guidelines found here. As a result, your item was removed from the Chrome Web Store.
We have included the relevant details from the original notice we received for your reference below:
Trademark: YOUTUBE RED
Item URL: https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US
Complaint details: Infringement of Google's YouTube word trademark.
If you would like to resubmit your item, please make the appropriate changes so that it complies with our policies, and then republish it in your developer dashboard. Once you have republished, please reply to this email with screenshots that show the changes so that we may re-review the item accordingly.
Please keep in mind that your resubmitted item will not be immediately published live in the store. All resubmitted items undergo a strict compliance review and will only be republished if they pass the review. Repeated or egregious violations in the store may result in your developer account being banned from the Chrome Web Store. In addition, such violations may result in the suspension of related Google services associated with your Google account. All resubmitted items will continue to be subject to Chrome Web Store policies and terms of service.
If you have any further questions or concerns about this issue, please let us know by responding to this email directly.
Regards,
The Chrome Web Store Team
Their reply after I notified them about the changes I made to the item:`Thank you for your message. We appreciate your concern regarding the status of your item. However, we will not reinstate the item at this time because your use of YouTube Red was in violation of our branding guidelines found here. If your account is still in good standing and the nature of your item allows for republishing, you may consider releasing a new, non-infringing version of your item to the Chrome Web Store under a new item name.Google Legal Support Team`
Hi Oliver, thanks for replying.I only received one email from the trademarks team. It's still not clear to me what in my item violates their trademark, as they are very vague about it. I don't see how it could be the name since there so many other extensions with a name that starts with 'YouTube', and they don't have any restriction.I also find weird that it was only blocked in the US and nowhere else.This was their original email:
Hello,
Your Chrome Web Store item, YouTube Tweaks
https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US does not comply with our policies because your use of YOUTUBE RED is in violation of our branding guidelines found here. As a result, your item was removed from the Chrome Web Store.
We have included the relevant details from the original notice we received for your reference below:
Trademark: YOUTUBE RED
Item URL: https://chrome.google.com/webstore/detail/youtube-tweaks/oeakphpfoaeggagmgphfejmfjbhjfhhh?hl=en&gl=US
Complaint details: Infringement of Google's YouTube word trademark.
If you would like to resubmit your item, please make the appropriate changes so that it complies with our policies, and then republish it in your developer dashboard. Once you have republished, please reply to this email with screenshots that show the changes so that we may re-review the item accordingly.
Please keep in mind that your resubmitted item will not be immediately published live in the store. All resubmitted items undergo a strict compliance review and will only be republished if they pass the review. Repeated or egregious violations in the store may result in your developer account being banned from the Chrome Web Store. In addition, such violations may result in the suspension of related Google services associated with your Google account. All resubmitted items will continue to be subject to Chrome Web Store policies and terms of service.
If you have any further questions or concerns about this issue, please let us know by responding to this email directly.
Regards,
The Chrome Web Store Team
Their reply after I notified them about the changes I made to the item:`Thank you for your message. We appreciate your concern regarding the status of your item. However, we will not reinstate the item at this time because your use of YouTube Red was in violation of our branding guidelines found here. If your account is still in good standing and the nature of your item allows for republishing, you may consider releasing a new, non-infringing version of your item to the Chrome Web Store under a new item name.Google Legal Support Team`
On Thursday, May 8, 2025 at 10:58:05 AM UTC+1 Oliver Dunk wrote:
Hi, thanks for your help,They have agreed to reinstate the item after a name change, but I don't think it's fair that other extensions with the same name structure (Google product Something) as my item's previous name can be freely available in the chrome web store and not my extension. Shouldn't they also have to have their names changed?
To view this discussion visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/dd215437-2690-4cf5-8caa-0e198ebdc467n%40chromium.org.