.
To have it visible the user needs to know to pin it, or know where to find it. This is really bad for multiple reasons:
- Two clicks are required to open the popup, and the flow is pretty yanky with lots of jumping animations
- It's really hard to understand for non-tech-savvy users where it went (we get a lot of support requests about this), and how to rectify it
- The badge text is hidden by default, making it useless unless pinned
- The extension icon is not intuitive. Puzzle-piece? What does that signify?
- When opening the extension menu, it looks more informational than actionable. There is no affordance to say that "these items are actually clickable". See attached image. Also, there is a lot going on. Each line is actually 3 buttons? Activation button, pin button, and "More" button?
Did I miss an announcement about this? It's a pretty massive change, causing negative impact for our users. I realise there are tradeoffs, but there must be a better way? It's a really hostile change towards extensions since it's just sweeping them under the rug until the user forgets they have it installed.
@extension authors, what's your take on this? Did you even know about this?