Chase.com to DISCONTINUE SUPPORT OF CHROME; solutions/workarounds?

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4Jonah

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Jul 6, 2010, 8:12:30 PM7/6/10
to Chromium-discuss
As many of you know, Chase will discontinue support of Chrome, and
presumably Android.

Source:

https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/shared/assets/page/Crypto_standard

What can we do about this? What extensions or workarounds are there so
I dont have to open another browser? I only have IE installed on my
machine and have no intention of using nor do I have a use for other
broswers?

Please, someone respond, even if nothing can be done, just so I know?

Thanks
Jonah

Ben

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Jul 6, 2010, 9:27:57 PM7/6/10
to 4jo...@gmail.com, Chromium-discuss
If you're on Windows, then you can use one of the "IE Tab" extensions, I
think.

I don't see any reason why Chrome should stop working on their site,
though. If Safari is supported (even if it's only for Mac), then any
webkit based browser should work reasonably well. The only reason, then,
that you wouldn't be able to use Chrome, would be if they blocked you
from using their site based on the browser you use. If that does becomes
the case, I would petition them to stop specifically blocking browsers
that they don't support and instead display a notice that your browser
is unsupported and why it is unsupported.

4Jonah

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Jul 6, 2010, 9:30:10 PM7/6/10
to Chromium-discuss

well that link seems to be pretty clear...but one thing that worries
me is my current cellphone is a Treo 755p, which runs on the Palm OS.
I often would access Chase from this, and their whole Chase Mobile
thing made their site very user friendly...I just worry I wont be able
to access it from that or my Android OS when I finally get one.

On Jul 6, 9:27 pm, Ben <benjo...@gmail.com> wrote:
> If you're on Windows, then you can use one of the "IE Tab" extensions, I
> think.
>
> I don't see any reason why Chrome should stop working on their site,
> though. If Safari is supported (even if it's only for Mac), then any
> webkit based browser should work reasonably well. The only reason, then,
> that you wouldn't be able to use Chrome, would be if they blocked you
> from using their site based on the browser you use. If that does becomes
> the case, I would petition them to stop specifically blocking browsers
> that they don't support and instead display a notice that your browser
> is unsupported and why it is unsupported.
>
>
>
> 4Jonah wrote:
> > As many of you know, Chase will discontinue support of Chrome, and
> > presumably Android.
>
> > Source:
>
> >https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/shared/assets/pag...

Ben

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Jul 7, 2010, 1:23:30 AM7/7/10
to 4jo...@gmail.com, Chromium-discuss
For your Treo 755p, "If you have a mobile device, PDA, or Web TV, please
refer to your user’s manual or contact the device’s manufacturer to see
how to upgrade browsers on those devices." If you can't upgrade it, I
would contact them[0]; Even though they don't officially support your
mobile browser, they might be able to help out (you are a customer,
after all).

For Android OS, the browser that's included (unless some other browser
has been installed; I don't know if that's possible) is based on WebKit,
so you should be fine (barring the possibility that they block based on
user-agent, etc.). If they do block you, I would contact them.

From the page:
> What if I continue to use a browser that is not supported?
> If you are using a browser that we don't support, you may not be able to access our site or you may not have the same level of performance as if you were using a supported browser.

I think the second part is important; it infers that you should still be
able to access the site, even if you use an unsupported browser. Your
experience might not be as good as if you did use a supported browser,
but it should still work. It's also important to remember that what they
(appear) to mean by supported is that they have tested the site with the
supported browser, but no others.

What they really want is for users to be using a recent, secure browser
(though they're being kind of halfhearted in that regard, not suggesting
users upgrade to the latest version), and to reduce the number of
browsers they have to test. To that end, they have tested some browsers
and named them "supported", but that doesn't necessarily mean that other
browsers won't work. Anyway, I'd imagine they'd fix any minor problems
you find, if you ask them.

[0]
https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/shared/assets/page/contactus

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