Chrome Freezes Windows 7

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Felix Halim

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Jan 8, 2012, 4:06:26 AM1/8/12
to Chromium-discuss
Hi,

Chrome has been my favorite browser for the past years, however it has
become so problematic in the past month, that I decide to use Firefox
until it is fixed:

http://196.23.168.153/support/forum/p/Chrome/thread?tid=151a5cb36d3e65a7&hl=en
http://www.google.as/support/forum/p/Chrome/thread?tid=734d995f28d4d7ec&hl=en

See the related discussions on the right panel to see more.

This Chrome bug is so annoying that it freezes the entire windows
(every day whenever I leave my computer idle for an hour or so). A
forced restart is needed (Ctrl+Alt+Del doesn't work -> too slow).

This issue is real. Does the Chrome team aware of this issue?
(I didn't find any reply from the Chrome team on this issue)

Felix Halim

Christopher Svanefalk

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Jan 8, 2012, 5:30:31 AM1/8/12
to felix...@gmail.com, Chromium-discuss
How much RAM do you have installed?


Felix Halim

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Felix Halim

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Jan 8, 2012, 9:08:37 AM1/8/12
to Christopher Svanefalk, Chromium-discuss
Chrome freezes both on my Fujitsu laptop (T series) with 2 GB ram and
my lab PC I think also at least 2GB.

If one of my Chrome tab is opening a YouTube video, it freezes far more likely.

To reproduce the freeze, just open many tabs (one of them is Gmail)
and leave it open for hours (usually I lock the screen, but it also
freezes even if I don't lock the screen). When I login again to unlock
the screen, everything freezes (it is noticable when I type in the
password, the * characters shows very slowly).

Felix Halim

Felix Halim

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Jan 25, 2012, 12:46:22 AM1/25/12
to Chromium-discuss
Bump.

I tried Chrome again yesterday and updated to the latest version.

The same problem still persist:
- open 7 tabs (including gmail)
- then leave it overnight (lock the screen)
- then in the morning, when you login, the windows freezes and needs restart.

Why no reply on this issue?
Am I sending to the wrong mailing list?
I don't know whether this already filed in crbug or not (tl;dr)

Felix Halim

Marc-Andre Decoste

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Jan 26, 2012, 11:39:21 AM1/26/12
to felix...@gmail.com, Chromium-discuss
You might be hitting bug: http://crbug.com/59315, which was fixed in version 17 which didn't make it to the stable channel yet (stable is still version 16, which seems to be the one you are using)...

Could you try the beta channel to see if you can still repro? Also, are there open pages with complex font substitution? This was the cause of the bug mentioned above.

If not, can you send me the list of URLs you have opened when this happens? I would be curious to try to reproduce and investigate it...

I usually leave my Chrome session open for a long time (sometimes weeks) and with many tabs opened in many windows (including Youtube and gmail) and I lock and unlock my screen all the time, and the only occurrence I got of a symptom like the one you describe was when I discovered (and fixed) the bug mentioned above... If there is another occurrence, I would love to fix it... But first, I need to reproduce it...

Thanks!

BYE
MAD

Felix Halim

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Feb 2, 2012, 1:31:08 AM2/2/12
to Marc-Andre Decoste, Chromium-discuss
On Fri, Jan 27, 2012 at 12:39 AM, Marc-Andre Decoste <m...@chromium.org> wrote:
> You might be hitting bug: http://crbug.com/59315, which was fixed in version
> 17 which didn't make it to the stable channel yet (stable is still version
> 16, which seems to be the one you are using)...

Hi Marc,

Thanks for the reply.
Good to know it's fixed in version 17.
Yes I am using latest version 16.


> Could you try the beta channel to see if you can still repro? Also, are
> there open pages with complex font substitution? This was the cause of the
> bug mentioned above.

Several years ago when Chrome was at its infancy, I always use the Beta version.
Until one time, the Beta version has a glitch (I forgot what) that
forced be to downgrade to previous stable version.
However, the downgrade is painful.. the profile mismatch and
everything is broken.
Since then, I never bother install the Beta version anymore... (since
it's only 3-4 months away anyway).
So, I guess I prefer to wait until version 17 becomes stable and auto
upgrade the browser...


> If not, can you send me the list of URLs you have opened when this happens?
> I would be curious to try to reproduce and investigate it...

I've been using Firefox for the past 2+ months, so I forgot what exact
urls were opened.
I will try reproduce this sometime later tonight and send you the urls.


> I usually leave my Chrome session open for a long time (sometimes weeks) and
> with many tabs opened in many windows (including Youtube and gmail) and I
> lock and unlock my screen all the time, and the only occurrence I got of a
> symptom like the one you describe was when I discovered (and fixed) the bug
> mentioned above... If there is another occurrence, I would love to fix it...
> But first, I need to reproduce it...
>
> Thanks!

At first, I thought the other programs that were causing it (I didn't
suspect Chrome).
Then after closing Dropbox, Chrome Desktop Search, etc... It still
hangs... so I know it's Chrome.
Switching to Firefox confirmed it.

However, Firefox 9 still feel sluggish and I'm waiting for Chrome 17
to become stable and switch back to it :)

Thanks!

Felix Halim

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