Comment #74 on issue 220971 by
dlf...@gmail.com: Req - smartcard support
I stumbled across this trying to do some research to meet enterprise needs,
and I want to add my voice to those asking Google to please add smart card
support to the Chromebook/Chromeos platform.
I am a IT manager in the federal government, and I would like to add that
this is Not just a DoD issue, and not just an issue for contractors or
people working outside the workplace. All government organizations must
pursue support for HSPD-12 for all authentication needs. Due to this, all
of us in the government have to use some form of badging that utilizes
smart cards - these cards provide an integrated physical access and logical
access credential. CAC is the DoD variation, but civilian agencies all have
to use smart card authentication also. Support for PIV cards is mandated
for all agency systems, and spending on non-compliant authentications is
tracked and monitored at the OMB level across all agencies (i.e. the top
levels of government). This means across the entire US government all the
IT departments and agencies are all being held accountable to either use
smart cards, or make successful efforts to use smart cards for all forms of
logical authentication, or they hold back our program funding.
Lack of smart card support will continue to exclude Chromebooks from
government use in the enterprise. Per presidential directive, and the
Government's CIO, all Federal Government agencies are to move
towards "cloud first" and use cloud based services. Most of the
applications my agency uses are web based, but their authentication must
use HSPD-12 compliant PIV authentication. I have looked at use of
Chromebooks as a "thin client" (I know it's an old school term) for our
enterprise needs, but until there is integrated smart card capability, this
is never going to go anywhere. All these hacks will never fly in an
enterprise setting.
Google has done a great job showing how their easy centralized platform
management is a big advantage in the education market. They need to
understand that same advantage can very likely translate to the enterprise
market as more and more enterprise IT needs are addressed by cloud based
apps (whether Google docs or MS Office 365) and web based enterprise apps.
BUT - none of that will be accessible from chromebooks if they do not
incorporate hooks into enterprise based security - smart card capability is
KEY in this.
PS> Google should also look at healthcare as another market when they
evaluate this. Most hospital and physician systems operate as web
applications, so you could potentially use a (very inexpensive and very
standardized) chromeOS device as a thin terminal on all these - if there
was integration to enterprise authentication... for this you need smart
cards and/or RFID integration.
Chromebooks could have so much more potential if they would address this
need.
PPS> One of the biggest reasons IE is the "standard browser" in government
settings is since it comes as part of Windows - not because anyone likes it
better. If Google wants to expand the use if their (better) browser, and
their market share, they have to address how they will integrate their
platform with enterprise security. Smart card use is not the only hurdle,
but it's a Major one they need to face up to and address if they want to
continue to grow.