Comment #107 on issue 153212 by
garth.a....@gmail.com: Downloaded files
Hi Kenji,
MalwareBytes indicated that I had no malware infestation, yet I had a
problem due to some other conflict. While I respect that you feel not
giving an option is the "responsible" approach, this thinking is flawed for
several reasons:
1. By not giving your users any options, you are treating skilled users in
the same manner as novices and this will not endear you to the more
advanced users.
2. You are essentially saying that users cannot be responsible for their
own actions. This violates every principle many people believe in. No one
needs to be spoon fed by Chromium. Let the users chips fall where they may.
Your responsibility is BOTH to communicate to users what you think is
happening along with recommended actions, AND to warn users that they may
suffer consequences if they exercise the bypass option (should you decide
to give it to them). Whether or not you provide a bypass option will not
make irresponsible users suddenly become responsible, or responsible users
suddenly become irresponsible.
3. You are essentially saying that every other browser's developers are
irresponsible and do not know what is right for users. While you may in
fact believe that, your competition and users will not wait around while
Chrome admires itself as it stands on its self-made pedestal.
4. I am sure there are examples of other user settings that can be changed
in Chrome that can have serious consequences for users. Why are you so
troubled by on this one in particular? If you followed your logic to its
conclusion, the "responsible" thing to do would be to NOT give users any of
those options and to make the values of those settings what YOU think is
best for users.
5. Who made you the God of browsers anyway (LOL) to decide what is right
and what is wrong regarding this issue? Give users the choice and let them
decide for themselves. This ain't China.
Bottom line - you cannot practically solve every users problems by
communicating with them. You can only provide the information and the
flexible tools, and then leave it up to the user to figure it out (by
themselves or with the help of the user community, e.g., forums, etc).
That's what I think is your responsibility as a top notch browser supplier.
To summarize: the suggestion was not that you should broadcast the option
as a bold new feature of Chrome. The suggestion was simply to make the
bypass option available (and provide the information regarding the context,
if it would make you feel any better).