Comment #7 on issue 240110 by
tbigg...@akrf.com: chrome:// anchor links not
working
http://code.google.com/p/chromium/issues/detail?id=240110
With all due respect (and I do mean this respectfully), this issue is much
more important and costly for those of us managing Google Apps domains or
other infrastructures where we fight an uphill battle to get people off of
Internet Explorer and onto Chrome as their browser:
If we can't send them (direct) links to specific Chrome settings pages, the
process of assisting them is increasingly complex. If you help us make
these anchor links work / speed up the support process, they're more likely
to see the browser as "easy" - heck, your own help pages on the browser
could have links that go to the appropriate settings pages (I think they
used to).
Just two examples:
With the anchor links fixed, "go to your cookie cache and delete all the
<our domain> cookies" becomes
"click here <chrome://settings/cookies>. Type <domain> in the search
window. Delete anything that comes up"
"Go to your cookie and site data exceptions" becomes "click here
<chrome://settings/contentExceptions#cookies>. Now scroll to the end, type
<this value> hit done."
Sadly "send them the link and have them copy and paste it into the
omnibrowser" is harder than it sounds for some folks, and as I mentioned,
having links that work really would help your own Chrome online
documentation be uber-functional.
Thanks for listening!