Issue 343036 in chromium: "No tabs from other devices" shown incorrectly in "Recent tabs" menu

[chro...@googlecode.com]

Status: Unconfirmed
Owner: ----
Labels: Cr-Services-Sync Pri-2 Via-Wizard Type-Bug OS-Linux

New issue 343036 by TheJakeS...@gmail.com: "No tabs from other devices"
shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/33.0.1750.70 Safari/537.36

Steps to reproduce the problem:
1. Be on either one of my laptops, signed in to Chrome, with "Open Tabs"
checked in the "Advanced sync settings" dialog on both computers.
2. Click the menu, mouse over "Recent tabs", look to the bottom of the
submenu.

What is the expected behavior?
The menu should list my tabs from other devices.

What went wrong?
The menu instead shows "No tabs from other devices". It does this for two
different Gmail accounts (one @gmail.com address, one @google.com address).

Did this work before? Yes Sometime before the new new tab page. The last
time I saw it working, it was a menu at the bottom of the new tab page.

Chrome version: 33.0.1750.70 Channel: beta
OS Version: Ubuntu 12.04 LTS
Flash Version: Shockwave Flash 12.0 r0

https://www.google.com/settings/chrome/sync shows 113 open tabs synced for
one of my accounts, and 66 for the other. Neither of the laptops I'm using
to test right now has all of those tabs open - many are on other devices.

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[chro...@googlecode.com]

Updates:
Labels: Needs-Feedback

Comment #1 on issue 343036 by resetswi...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Thanks for the report. Here's some data that will help us diagnose:
*A screen shot of chrome://sync-internals/ on one of the laptops
*If you check chrome://history/ on the laptops, does it say "Showing
history from your signed-in devices" and show any other devices?

[chro...@googlecode.com]

Comment #2 on issue 343036 by fis...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Hi, I have same or simmilar issue. I cannot see opened tabs from my Android
in Chrome on Laptop. But I can see opened tabs from Chrome Laptop in Chrome
Android. I have "Showing history from your signed-in devices." in history
page.

[chro...@googlecode.com]

Comment #5 on issue 343036 by pav...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Just "About" tab should be sufficient.

[chro...@googlecode.com]

Comment #7 on issue 343036 by fis...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Hi, after a mobile version of Chrome was updated, I have no longer this
issue...

[chro...@googlecode.com]

Comment #8 on issue 343036 by rsp...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I'm also seeing this issue.

chrome://history/ looks fine. It has recent pages.
But the "Recent tabs" menu doesn't include anything from other devices.
My chrome://sync-internals/ looks very similar to the one in #6.

Some hopefully helpful screenshots attached.

Attachments:
history.jpg 45.9 KB
norecent.jpg 32.7 KB

[chro...@googlecode.com]

Comment #9 on issue 343036 by rsp...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Something has changed since this morning, and now I'm seeing recent tabs in
the menu.

[chro...@googlecode.com]

Comment #13 on issue 343036 by cbartows...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

This is now working for me after chrome update:

Preparing to replace google-chrome-stable 33.0.1750.146-1
(using .../google-chrome-stable_33.0.1750.149-1_amd64.deb) ...
Unpacking replacement google-chrome-stable ...
Setting up google-chrome-stable (33.0.1750.149-1) ...
/var/lib/dpkg/info/google-chrome-stable.postinst: 26:
/var/lib/dpkg/info/google-chrome-stable.postinst: update-desktop-database:
not found

[chro...@googlecode.com]

Updates:
Status: WontFix
Cc: srsrid...@chromium.org
Labels: -Needs-Feedback

Comment #14 on issue 343036 by srsrid...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Closing the issue as per Comment #13. Please feel free to file a new one if
you encounter this again.

[chro...@googlecode.com]

Comment #15 on issue 343036 by run26poi...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I have updated to the same version as comment #13, but I am still seeing
this behavior.

chrome://history/ on Chrome works great & updates very quickly with the
history from my other devices. In addition, Chromium (on the same device)
and chrome on my phone sync Chrome's open tabs, but Chrome still
displays "No tabs from other devices".

[chro...@googlecode.com]

Comment #16 on issue 343036 by run26poi...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Seems to be working now, not sure what changed. Maybe I was too impatient
yesterday.

[chro...@googlecode.com]

Comment #20 on issue 343036 by bonek...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Okay. I just upgraded both the laptop and the PC to Ubuntu 14.04. Now it
works on the laptop, but still doesn't work on the PC. The current setup is:

PC: Ubuntu 14.04 64-bit - Chrome 34.0.1847.116 - see PC.png
Laptop: Ubuntu 14.04 32-bit - Chrome 34.0.1847.116 - see Laptop.png
Phone (HTC One M7): Android 4.4.2 - Chrome 34.0.1847.114 - see Phone.png

Laptop and Phone both show all recent tabs from the other two deviecs, PC

shows "No tabs from other devices".

Attachments:
PC.png 205 KB
Laptop.png 205 KB
Phone.png 436 KB

[chro...@googlecode.com]

Comment #22 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I've seen other reports repeating that history page is working but the
recent tabs menu is not as well, but was not able to reproduce this
locally. AFACT the recent tabs menu should be getting refreshed every time
the menu is shown, so it shouldn't be an issue of staleness.

[chro...@googlecode.com]

Comment #23 on issue 343036 by muell...@google.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

This is happening for me right now:
Chrome Version 34.0.1847.132 on both affected devices.

[chro...@googlecode.com]

Comment #24 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Does the history page have proper tab data for the other devices? Does
restarting the browser fix things?

[chro...@googlecode.com]

Comment #25 on issue 343036 by muell...@google.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Yes (history page shows other device's tabs) and no (restarting browser
does not let those appear in the "Recent tabs" menu).

I don't know if this has been broken for long, I always used the new tab
page to open other device's tabs but this is gone now.

[chro...@googlecode.com]

Comment #30 on issue 343036 by rkcri...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

This is happening to me right now. Only one account is being synced across
3 PCs; one PC is a dual Windows 7/Ubuntu 12.04 netbook. The other 2 PCs are
both Mythbuntu 12.04.03 LTS.

The chromium version on all 3 linux installs is: Version 34.0.1847.116
Ubuntu 12.04 (260972). The Windows 7 Chrome version is: Version
34.0.1847.131 m

Only one of the Mythbuntu boxes is NOT syncing open tabs correctly; the
rest of the PCs/installations are working correctly. My account WAS set to
sync everything EXCEPT applications, but has been reset (after this issue
arose) to sync everything.

The "chrome://sync/" page shows "Tabs Passive 0 0" on ALL machines.

Attachments:
Screenshot - 14-05-02 - 11:32:16 PM.png 351 KB

[chro...@googlecode.com]

Comment #32 on issue 343036 by kfmcg...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I am having the same kind of issues. My tabs won't sync between any of my
devices. Laptop and iPad have the standard blank screen for other devices
by iPhone has tabs from 4 days ago coming up. History is syncing between
laptop and iPhone but not iPad. Have tried signing out and in again on all
devices but that did nothing.

Attachments:
chrome.png 242 KB
Bndwp99IgAAZLNd.jpg 65.8 KB
Bndx7BoCIAAwuRj.jpg 59.5 KB

[chro...@googlecode.com]

Comment #33 on issue 343036 by andytaps...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I'm seeing the same behaviour on Chrome 34.0.1847.132 on Fedora 20 64bit,
34.0.1847.132 Russian Fedora aura (265804) on the same Fedora, Chrome
34.0.1847.114 on Android, but NOT Chrome 34.0.1847.132m on Windows 8.1/64bit

[chro...@googlecode.com]

Comment #34 on issue 343036 by andytaps...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Related to #33, the Windows Chrome is showing recent tabs from the other
devices perfectly...

[chro...@googlecode.com]

Updates:
Status: ExternalDependency

Comment #36 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

FYI, we've discovered a server bug that is likely causing these problems,
and are in the process of rolling out the fix. Once we do so, the issue
should resolve itself.

[chro...@googlecode.com]

Comment #41 on issue 343036 by mfernand...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Sure.

Attachments:
Sync Internals.jpg 158 KB

[chro...@googlecode.com]

Comment #42 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Looks like sync is not running at all on that client. If you go into
settings, under the "sign in" section, what does it show?

[chro...@googlecode.com]

Comment #43 on issue 343036 by mfernand...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Signed in as ---@gmail.com. Manage your synced data on Google Dashboard.

[chro...@googlecode.com]

Comment #44 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

If you click on the "advanced sync settings" button, what happens?

And, just checking, your account isn't controlled by any google apps
enterprise policy or anything right? It's just a normal personal gmail
account?

[chro...@googlecode.com]

Comment #47 on issue 343036 by mfernand...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Aahh, the good ol' restart... Everything works fine now. :-) Everything is
synced. I'm happy. My dog is happy. The trees, the clouds, everything smile
at me. Even my monitor. Ok, more wine... Thanks for your help! o/

[chro...@googlecode.com]

Comment #48 on issue 343036 by PaddyLandau: "No tabs from other devices"

shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

This happens to me, but only one way. I have Chrome on a Nexus 5, and
Chromium on Ubuntu 12.04 desktop.

The Android Chrome reliably gives me my desktop's tabs, updated quickly.
But my desktop Chromium shows me "No tabs from other devices" even after an
hour.

Restarting Chromium does the trick, but it means that I have to save all my
other open tabs beforehand, which is difficult -- especially if I'm busy
composing a post in one of the tabs (as has just happened to me).

[chro...@googlecode.com]

Comment #54 on issue 343036 by awns...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

I noticed a "! Sign in again" option on one of my devices when I went to
check recent tabs there to figure out why nothing was showing on my other
device. I used that option and now all is well.

[chro...@googlecode.com]

Comment #55 on issue 343036 by PaddyLandau: "No tabs from other devices"

shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Comment #54: Does it still work after you have rebooted the devices?

[chro...@googlecode.com]

Comment #56 on issue 343036 by nightfis...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
http://code.google.com/p/chromium/issues/detail?id=343036

Having a similar issue; all my devices show except for one (CHromebox
running latest dev build)

sync screen from missing device



Attachments:
Screenshot 2014-06-11 at 11.58.17 PM.png 275 KB

[chro...@googlecode.com]

Comment #57 on issue 343036 by dnl.r...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu

https://code.google.com/p/chromium/issues/detail?id=343036

Same issue here. I just finished to read on my laptop leaving open 30 tabs
in Chrome, and on my Chrome on the Nexus tabs still synced to 24 hours ago.

[chro...@googlecode.com]

Comment #59 on issue 343036 by dnl.r...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

I partially solved erasing all the data from the Google Chrome Dashboard.

At the moment the only problem remaining is the impossibility to sync my
5000 bookmarks. The sync process fail continuously after have synced
between 500 and 1500 bookmarks. I cares about my bookmarks library so I
chose to disable permanently the bookmarks sync feature that was giving
huge problems since one month.

[chro...@googlecode.com]

Comment #60 on issue 343036 by freddead...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

I have issues. no tabs from other devices showing under recent tabs


Attachments:
Capture.JPG 216 KB

[chro...@googlecode.com]

Comment #63 on issue 343036 by xiaodi.l...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

Same here, both laptop and android mobile are up to date
Tabs status from chrome://sync-internals:
Tabs Passive 0 0

[chro...@googlecode.com]

Comment #64 on issue 343036 by z...@chromium.org: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

FYI, the Tabs datatype is not the one to be looking at to see if there is
sync data. Take a look at the Sessions datatype. As long as the tabs
datatype is green and the sessions datatype is green and has data we would
expect there to be tab information.

Keep in mind that this is an old bug which has since been fixed. If you're
not seeing your open tabs please file a new bug and in it be sure to
include a full dump of chrome://sync-internals.

[chro...@googlecode.com]

Comment #65 on issue 343036 by Idiotequ...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

Not syncing for me either

[chro...@googlecode.com]

Comment #66 on issue 343036 by matias.s...@gmail.com: "No tabs from other

devices" shown incorrectly in "Recent tabs" menu
https://code.google.com/p/chromium/issues/detail?id=343036

Not working for me either.
Chrome Version 47.0.2526.106 (64-bit)
SO Ubuntu 14.04 64-bit