Re: Issue 436422 in chromium: LBS(Legacy Browser Support) extension: Switching browser fails from IE to Chrome

[chro...@googlecode.com]

Updates:
Summary: LBS(Legacy Browser Support) extension: Switching browser fails
from IE to Chrome
Status: Assigned
Owner: jleichtl...@chromium.org

Comment #1 on issue 436422 by serge...@chromium.org: LBS(Legacy Browser
Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

jleichtling@: could you please route this to the LBS team?

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[chro...@googlecode.com]

Updates:
Owner: pvaqu...@chromium.org
Cc: stephenb...@chromium.org jleichtl...@chromium.org

Comment #2 on issue 436422 by jleichtl...@chromium.org: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Hey Pablo/Stephen,

Can you please help route this LBS extension bug report to the right place?

[chro...@googlecode.com]

Comment #3 on issue 436422 by tor...@gmail.com: LBS(Legacy Browser Support)

extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Hello Everyone,

same Problem here. Since Update to IE 11 the switch from IE to Chrome
doesn't work anymore. Switching from Chrome to IE works fine though.

Any suggestions/updates related to this topic?

[chro...@googlecode.com]

Comment #6 on issue 436422 by pasta...@chromium.org: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Can you please have a look at
/Users/<youruser>/AppData/LocalLow/Google/BrowserSwitcher/ and in
/Users/<youruser>/AppData/Local/Google/BrowserSwitcher/ and upload the
files from there?

IMPORTANT: Please before uploading it here make sure any personal
information (paths/urls) that might be in this file are removed. As long as
you use the sample data described above there should be nothing to really
worry about in this file though!

[chro...@googlecode.com]

Comment #9 on issue 436422 by tor...@gmail.com: LBS(Legacy Browser Support)

extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

I attached 2 screenshots, one from the IE Add-On window, the other
from "Programs and Features".
The Add-On is installed and activated.

Attachments:
2015-02-09 14_58_01-Add-Ons verwalten.png 61.1 KB
2015-02-09 14_59_14-Programme und Features.png 47.6 KB

[chro...@googlecode.com]

Comment #11 on issue 436422 by tor...@gmail.com: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Couldn't find the file anywhere on the PC.

By the way, it's IE11 on a Windows 8.1 PC. On an Win7 PC with updated IE
from 10 to 11 there are no problems at all (with the exact same policies).

[chro...@googlecode.com]

Comment #12 on issue 436422 by pasta...@chromium.org: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Are you running IE in desktop or metro mode? LBS only works in desktop mode
at the moment.

[chro...@googlecode.com]

Comment #13 on issue 436422 by tor...@gmail.com: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Desktop mode.

[chro...@googlecode.com]

Comment #14 on issue 436422 by tor...@gmail.com: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Same on a Windows 8.1 Notebook.. are there any IE settings beside
the "Enhanced Protection Mode" important for LBS to work?

[chro...@googlecode.com]

Comment #15 on issue 436422 by kfolls...@pukalanies.k12.hi.us: LBS(Legacy

Browser Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

I am also having this issue for IE 11 and it is preventing us from using
this effectively within a state organization dependent on legacy web apps.

I can confirm:
Switching from Chrome to IE works fine.
Switching from IE to Chrome never works. The plugin reports that it while
enabled it has a run count of 0.

I also have similar cache.dat & native_log.txt files but no presence of
ie_bho_log.txt anywhere.

This is in desktop mode (no metro on 64 bit Windows 7). What I've tried so
far:

Running IE 11 with protected mode disabled & the 64/32 bit plugin installed.
I additionally tried setting the IE security zones all to medium (the
lowest setting). I tried re-registering both the 64 & x86
browser_switcher_bho.dlls.

I also tried installing the 32 bit LBS and running the browser. No luck.

I used process monitor to scan for any mention of the dll or anything
related to "Legacy" or "Google" from iexplore.exe and found nothing.

I have several specific "Hosts to Open In the Alternative Browser"
specified, eg. specificdomain.com in the gpo template and this is the only
setting that is enabled. I also tried adding !* !www !http:// to
the "Hosts..." but to no avail.

Any suggestions? Hopefully I am posting this in the right place - the two
other bug reports mentioning IE 11 to Chrome failing to switch have been
closed as won't fix (presumably due to lack of info).

[chro...@googlecode.com]

Comment #16 on issue 436422 by kfolls...@pukalanies.k12.hi.us: LBS(Legacy

Browser Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Solved:

IE 11 _reports_ extensions enabled even if you have not "allowed third
party browser extensions." Thus the BHO will never run if this is
unchecked. It's an obvious fix if you know that setting is there, but if
not, you can waste a lot of time trying to get this working. Maybe this
should be added to the LBS installation directions?

Can be enabled globally by setting the
"HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet
Explorer\Main\Enable Browser Extensions" string to "yes" or presumably
through a GPO somewhere.

Regards,

Kevin Follstad

[chro...@googlecode.com]

Updates:
Status: Fixed
Owner: pasta...@chromium.org
Cc: -stephenb...@chromium.org -pasta...@chromium.org
pvaqu...@chromium.org

Comment #18 on issue 436422 by pasta...@chromium.org: LBS(Legacy Browser

Support) extension: Switching browser fails from IE to Chrome
https://code.google.com/p/chromium/issues/detail?id=436422

Actually comment 16 has the solution listed so I will mark it as fixed.