Issue 141336 in chromium: The exception unknown software exception (0xc0000409) occurred in the application at location 0x00c90332

[chro...@googlecode.com]

Status: Unconfirmed
Owner: ----
Labels: Type-Bug Pri-2 Area-Undefined OS-Windows

New issue 141336 by mojoca...@gmail.com: The exception unknown software
exception (0xc0000409) occurred in the application at location 0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

Chrome Version : 21.0.1180.60
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5:
Firefox 4.x:
IE 7/8/9:

What steps will reproduce the problem?
Not sure

What is the expected result?
No crash

What happens instead?
Crashes

Please provide any additional information below. Attach a screenshot if
possible.

Chrome has been complaining about a Norton plugin recently. I have disabled
and removed this plugin from Chrome but this error persists. Chrome has
been slow and sluggish for the past few days.

I haven't purposely updated/upgraded anything I know to be related to
Chrome.

UserAgentString: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1
(KHTML, like Gecko) Chrome/21.0.1180.60 Safari/537.1

Please let me know if there is any more information I can give about this -
dumps etc... (I don't know how to get that information which is why I
haven't attached any)


Attachments:
chrome_error.png 22.7 KB

[chro...@googlecode.com]

Comment #1 on issue 141336 by lee.ryc...@gmail.com: The exception unknown

software exception (0xc0000409) occurred in the application at location
0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

In a communication with the folks at AVG (my anti virus) they said an
update in Chrome was causing the issue with AVG. They recommended I
replace AVG with another AV as the problem was not being addressed by
Google. I uninstalled AVG, installed the new MS Antivirus and all was fine
for about 3 weeks. Now, same issue, and it's happening frequently. Chrome
- you are sinking below my "worth the grief to keep" baseline.

[chro...@googlecode.com]

Comment #3 on issue 141336 by muntoo...@gmail.com: The exception unknown

software exception (0xc0000409) occurred in the application at location
0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

This is happening to me as well. Reinstalling chrome, uninstalling
LastPass, disabling Comodo firewall/avast doesn't help.

A few things I did before this problem started to occur:

I recently installed IOBit Uninstaller and removed a bunch of
completely unrelated programs.
I used a powershell command:
Get-childitem "C:\My Music" -recurse | ForEach-Object -process {if
(($_.attributes -band 0x100) -eq 0x100) {$_.attributes = ($_.attributes
-band 0xFEFF)}}
I installed Nvidia's newest driver (beta).
My computer was kind of buggy at this point (AeroPeek disabled,
drag/drop buggy, etc) but this happens if I don't restart my computer in
two weeks.
I installed the desktop version of LastPass.
I attempted installing another IOBit software but that failed.

I also tried restarting the computer a few times, but this didn't work. I
decided to use System Restore, but all my past entries seem to have been
deleted!





I checked Event Viewer and I have these two entries from ~8 hours before I
restarted my computer and began receiving the chrome.exe error:





Fault bucket 49885623, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: chrome.exe
P2: 32.0.1700.107
P3: 52ed6c62
P4: chrome.dll
P5: 32.0.1700.107
P6: 52ed6648
P7: 80000003
P8: 003de32b
P9:
P10:

Attached files:
C:\Users\Mateen\AppData\Local\Temp\WER2F2D.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Mateen\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_chrome.exe_a9166e0ae11a78184f70aa30bc1a472eb792b_2c45c8fb

Analysis symbol:
Rechecking for solution: 0
Report Id: 58edcfa6-911c-11e3-8a36-bf7a7b8b1d3d
Report Status: 0










Faulting application name: chrome.exe, version: 32.0.1700.107, time stamp:
0x52ed6c62
Faulting module name: chrome.dll, version: 32.0.1700.107, time stamp:
0x52ed6648
Exception code: 0x80000003
Fault offset: 0x003de32b
Faulting process id: 0x54c
Faulting application start time: 0x01cf2514c1956092
Faulting application path: C:\Program Files
(x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Program Files
(x86)\Google\Chrome\Application\32.0.1700.107\chrome.dll
Report Id: 58edcfa6-911c-11e3-8a36-bf7a7b8b1d3d


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[chro...@googlecode.com]

Comment #4 on issue 141336 by hufeng1...@gmail.com: The exception unknown

software exception (0xc0000409) occurred in the application at location
0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

Do you installed some anti virus software?
i installed avast antivirus software, so i faced this problem, after i
removed my anti virus software, chrome works well.
not problem at all.

[chro...@googlecode.com]

Updates:
Cc: pbom...@chromium.org
Labels: Cr-Internals-Installer

Comment #5 on issue 141336 by manoranj...@chromium.org: The exception

unknown software exception (0xc0000409) occurred in the application at
location 0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

(No comment was entered for this change.)

[chro...@googlecode.com]

Comment #7 on issue 141336 by hufeng1...@gmail.com: The exception unknown

software exception (0xc0000409) occurred in the application at location
0x00c90332
http://code.google.com/p/chromium/issues/detail?id=141336

You guys luckly, You must full uninstall Avast! it's something about the
Avast core system hooks, after uninstall it, world got peaceful.