Issue 432786 in chromium: "Your camera is currently unavailable another app may be using it" error displayed on the screen while system wake up from preview mode

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chro...@googlecode.com

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Nov 13, 2014, 12:54:59 AM11/13/14
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Status: Unconfirmed
Owner: ----
Labels: Cr-UI Pri-2 Via-Wizard Type-Bug OS-Chrome

New issue 432786 by amruthag...@gmail.com: "Your camera is currently
unavailable another app may be using it" error displayed on the screen
while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML,
like Gecko) Chrome/38.0.2125.111 Safari/537.36

Steps to reproduce the problem:
1. Open camera app
2. Close the lid (Sleep Mode)
3. Open the lid (Wakeup from sleep)

What is the expected behavior?
Camera app should work fine after resuming from sleep mode (Lid Open)

What went wrong?
Observed error message on screen for 3 seconds, After lid is opening
(Wake-up from sleep)

Did this work before? N/A

Chrome version: 40.0.2211.0 Channel: n/a
OS Version: Google chrome 40.0.2211.0 (platform 6445.0.0-14.11.06)
Flash Version:

Attachments:
Error screen shot.JPG 42.2 KB

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chro...@googlecode.com

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Jan 4, 2015, 7:02:51 PM1/4/15
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Comment #2 on issue 432786 by ianpwei...@gmail.com: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

I am experiencing the same issue. I have a Toshiba Chromebook 2. Any
suggestions before I send my chromebook to Toshiba?

chro...@googlecode.com

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Jan 4, 2015, 7:05:11 PM1/4/15
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Comment #3 on issue 432786 by ianpwei...@gmail.com: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

To provide some more information, when I go into my advanced settings,
Content Settings, Media, I can see "Default" as a drop-down for
my "Microphone:" but nothing appears in the drop-down menu for "Camera:"

Tried a google hangout. Allowed https://plus.google.com:443 for Audio and
Video. Hangouts said it does not recognize my chromebook has a camera.

chro...@googlecode.com

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Jan 10, 2015, 8:42:29 AM1/10/15
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Comment #5 on issue 432786 by ianpw...@gmail.com: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

I wasn't able to reproduce the issue. It seems like the computer is not
recognizing the camera at all. It's able to recognize the microphone.
Google said I should send it back to Toshiba. I am sending it to them this
week and will let you know what they say. Thank you for the quick reply!

Best,
Ian

Attachments:
Screenshot 2015-01-10 at 8.35.45 AM.png 1.2 MB
Screenshot 2015-01-10 at 8.35.57 AM.png 1.2 MB

chro...@googlecode.com

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Jan 8, 2016, 1:19:10 PM1/8/16
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Updates:
Status: WontFix

Comment #8 on issue 432786 by rookris...@chromium.org: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

Works fine with new camera app v4.3.2 closing

chro...@googlecode.com

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Jan 20, 2016, 11:34:15 PM1/20/16
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Comment #9 on issue 432786 by elijahwf...@gmail.com: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

Having this issue on a new Acer 11 with latest OS and apps. Camera used to
work just fine and suddenly returns "Your camera is currently unavailable.
Another app may be using it." I've tried several apps like Camera and
Hangouts. I can see the camera just fine in advanced settings in the
dropdown. The light comes on, camera comes on. A second later light goes
off, camera goes off. Have done Powerwash and full restore.

Google Chrome 47.0.2526.110 (Official Build) (64-bit)
Revision 0
Platform 7520.67.0 (Official Build) stable-channel gnawty

Attachments:
Screenshot 2016-01-20 at 10.19.02 PM.png 66.4 KB

chro...@googlecode.com

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Jan 21, 2016, 12:48:06 PM1/21/16
to chromi...@chromium.org
Updates:
Status: Assigned
Owner: y...@chromium.org
Cc: -tturche...@chromium.org dhadd...@chromium.org

Comment #10 on issue 432786 by rookris...@chromium.org: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

Tested once again with Camera app v4.3.2 found that
This issue occurs only when the Require password to wake from sleep is
unchecked under chrome://settings page

Observed error message on screen for only few seconds after device wakes-up
from sleep but works fine later

chro...@googlecode.com

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Jan 22, 2016, 2:13:45 AM1/22/16
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Comment #12 on issue 432786 by y...@chromium.org: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

According to #11, this Camera problem is different from #10 and happens to
Hangouts in addition to Camera app. Maybe please file another issue for #11
under OS-Kernel-Camera?

chro...@googlecode.com

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Feb 16, 2016, 12:22:15 PM2/16/16
to chromi...@chromium.org
Updates:
Status: Fixed
Cc: rookris...@chromium.org

Comment #14 on issue 432786 by y...@chromium.org: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

Please verify this issue (as in the comment #10) on the new Camera binary.

chro...@googlecode.com

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Feb 29, 2016, 2:19:07 PM2/29/16
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Comment #15 on issue 432786 by vinee...@google.com: "Your camera is
currently unavailable another app may be using it" error displayed on the
screen while system wake up from preview mode
https://code.google.com/p/chromium/issues/detail?id=432786

Issue chrome-os-partner:49896 has been merged into this issue.
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