Issue 117106 in chromium: Could not install package:'COULD_NOT_GET_TEMP_DIRECTORY'

5,573 views
Skip to first unread message

chro...@googlecode.com

unread,
Mar 6, 2012, 11:17:08 PM3/6/12
to chromi...@chromium.org
Status: Unconfirmed
Owner: ----
Labels: Type-Bug Pri-2 Area-Undefined OS-Windows

New issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Chrome Version : 19.0.1061.1 (Official Build 125213) dev-m
OS Version: 5.1 (Windows XP)
URLs (if applicable) : Any extension
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5:
Firefox 4.x:OK
IE 7/8/9:??

What steps will reproduce the problem?
1. Open any extension from chrome webstore
Eg.
https://chrome.google.com/webstore/detail/aknpkdffaafgjchaibgeefbgmgeghloj?hl=en
2.As and when I click on Add to chrome on extension page
3.chrome first downloads the extension, then tries to add it

What is the expected result?
Extension installs and user can use the extension

What happens instead?
I get the following error :
Could not install package:'COULD_NOT_GET_TEMP_DIRECTORY'

Please provide any additional information below. Attach a screenshot if
possible.
I can see the following folder :
C:\Documents and Settings\Aditya\Local Settings\Application
Data\Google\Chrome\User Data\Temp
as read-only, I think its normal.
I see similar error on non dev installation. I am using Fat32 partition for
OS.

Attachments:
chromium-bug.JPG 143 KB

chro...@googlecode.com

unread,
Mar 12, 2012, 3:35:46 AM3/12/12
to chromi...@chromium.org

Comment #2 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Hi,

I am talking about Windows Xp but not Win 7. Please check the screen shot.
Also I tested on the latest dev-build as well normal build.
And One more point I see this problem on FAT 32.

chro...@googlecode.com

unread,
Mar 16, 2012, 7:52:33 PM3/16/12
to chromi...@chromium.org
Updates:
Labels: Action-FeedbackNeeded

Comment #4 on issue 117106 by mbo...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

(No comment was entered for this change.)

chro...@googlecode.com

unread,
Apr 30, 2012, 2:38:59 AM4/30/12
to chromi...@chromium.org

Comment #6 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Can I get any update on this issue ???

chro...@googlecode.com

unread,
Apr 30, 2012, 3:42:30 PM4/30/12
to chromi...@chromium.org

Comment #7 on issue 117106 by mpcom...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Could you try this:
1. close chrome
2. right-click on the chrome icon, and edit the properties
3. add this command line flag after the target:
--user-data-dir="C:\chrome-temp"
(the directory can be any empty directory)
4. run chrome and try again

chro...@googlecode.com

unread,
May 2, 2012, 1:33:35 PM5/2/12
to chromi...@chromium.org

Comment #8 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

No use with the suggested change, it gives same error

chro...@googlecode.com

unread,
May 21, 2012, 6:37:59 PM5/21/12
to chromi...@chromium.org

Comment #9 on issue 117106 by Skr...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I also have this problem on windows XP. I have 0 extensions and themes.
I've used the --user-data-dir option, and it does create the C:\chrome-temp
directory, but I still always get the "COULD_NOT_GET_TEMP_DIRECTORY" error.

chro...@googlecode.com

unread,
May 26, 2012, 12:34:55 AM5/26/12
to chromi...@chromium.org

Comment #10 on issue 117106 by felicia6...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I am using Win7, latest version of Chrome. I am having this issue as well.
I have tried all the above and still get the same error message that
original poster received. I currently have no extensions or themes
installed.

chro...@googlecode.com

unread,
May 30, 2012, 6:01:06 PM5/30/12
to chromi...@chromium.org

Comment #11 on issue 117106 by nefariou...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I'm having them same problem, however I know what my issue is. My personal
folder, (ie: C:\Documents and Settings\USERNAME\) is formatted to be a
separate drive (through some clever subterfuge). And that issue exists in
both Win7 and WinXP.

chro...@googlecode.com

unread,
May 31, 2012, 12:54:34 AM5/31/12
to chromi...@chromium.org

Comment #12 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I dont think google want to resolve the issues of windows OS...so I request
you to close the bug.

chro...@googlecode.com

unread,
Jun 6, 2012, 3:13:48 PM6/6/12
to chromi...@chromium.org

Comment #13 on issue 117106 by kwmieb...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I can confirm this issue on windows server 2003 - 32 bit.

I checked the user hase full write permissions for the data temp folder.

Also adding --user-data-dir="C:\chrome-temp" to the commandline did not
help - chrome used the new folder but still produces the error message when
trying to install an extension.

This machine has an additional ntfs drive.

chro...@googlecode.com

unread,
Jul 13, 2012, 10:04:47 AM7/13/12
to chromi...@chromium.org

Comment #14 on issue 117106 by kalibsl...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Got the same error in here. Couldn't find any solution. Using Windows
Server 2003.

chro...@googlecode.com

unread,
Jul 19, 2012, 9:16:31 PM7/19/12
to chromi...@chromium.org

Comment #16 on issue 117106 by mbo...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Issue 137839 has been merged into this issue.

chro...@googlecode.com

unread,
Aug 27, 2012, 4:33:56 PM8/27/12
to chromi...@chromium.org

Comment #17 on issue 117106 by julien...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Same error here with Windows XP

chro...@googlecode.com

unread,
Aug 28, 2012, 2:19:22 AM8/28/12
to chromi...@chromium.org

Comment #18 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I have Given feed back long time ago...but I am not sure why Action shown
as "Feedback needed". For which question you need feedback ???

chro...@googlecode.com

unread,
Aug 31, 2012, 4:25:46 AM8/31/12
to chromi...@chromium.org

Comment #19 on issue 117106 by marco.ma...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

for me the same, impossible to install any package

chro...@googlecode.com

unread,
Sep 2, 2012, 1:41:45 PM9/2/12
to chromi...@chromium.org

Comment #20 on issue 117106 by razuu...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

For me the same...

1: I've just installed Windows 7 Professional (64bit/Japanese)
2: Installed hardware drivers
3: installed Google Chrome (version: 21.0.1180.89 m)
4::When the first time of launch the chrome, Login to chrome account.
5: installing some theme or extention
6:Google Chrome says "Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'"

[note]
1:Not modified the ENVIRONMENT "TEMP" and "TMP"
2:Logged the chrome account from multiple machines (Macbook Air / Windows
PC) and enabled data ans settings synchronization.

chro...@googlecode.com

unread,
Sep 2, 2012, 1:44:07 PM9/2/12
to chromi...@chromium.org

Comment #21 on issue 117106 by razuu...@gmail.com: Could not install
PC) and enabled bookmark.data/settings synchronization.

chro...@googlecode.com

unread,
Sep 2, 2012, 1:45:58 PM9/2/12
to chromi...@chromium.org

Comment #22 on issue 117106 by razuu...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

For me the same...

1: I've just installed Windows 7 Professional (64bit/Japanese)
2: Installed hardware drivers
3: installed Google Chrome (version: 21.0.1180.89 m)
4::When the first time of launch the chrome, Login to chrome account.
5: installing any theme or extention
6:Google Chrome said "Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'"

[note]
1:Not modified the ENVIRONMENT "TEMP" and "TMP"
2:Logged the chrome account from multiple machines (Macbook Air / Windows
PC) and enabled bookmark/data/settings synchronization.

chro...@googlecode.com

unread,
Sep 6, 2012, 7:37:21 AM9/6/12
to chromi...@chromium.org

Comment #23 on issue 117106 by sianhud...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Same issue here, Win 7

chro...@googlecode.com

unread,
Sep 12, 2012, 3:34:00 AM9/12/12
to chromi...@chromium.org

Comment #24 on issue 117106 by razuu...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

[additional]
I usually logging to chrome account from multiple machines.
When synchronized chrome settings, Installed extensions and theme to My
Windows7 PC (see #22) automatically from other machines that installed
extensions, themes. And enabled synchronization of chrome account.

To same problem users:
I suggest if you have multiple machines ( Require : Other machines are
enable to install extensions, themes)
And logging to chrome account and enable synchronization function.
I solved it in my environment.
However, I don't know this solution is correct...

chro...@googlecode.com

unread,
Sep 12, 2012, 5:14:33 AM9/12/12
to chromi...@chromium.org

Comment #25 on issue 117106 by razuu...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Oops... mistaken word.
logging -> login

chro...@googlecode.com

unread,
Sep 18, 2012, 2:47:42 PM9/18/12
to chromi...@chromium.org

chro...@googlecode.com

unread,
Oct 5, 2012, 5:44:39 AM10/5/12
to chromi...@chromium.org

Comment #28 on issue 117106 by i...@denx.nl: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I've combined solution 7 and 26 and its works!
Just used an usb stick and redirected the temp
(--user-data-dir="G:\chrome-temp")

Thanks

chro...@googlecode.com

unread,
Oct 31, 2012, 4:57:02 AM10/31/12
to chromi...@chromium.org

Comment #29 on issue 117106 by marek.karcz: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Escalating problem - we have some users with this problem @ Chrome Help
Forums.

chro...@googlecode.com

unread,
Nov 15, 2012, 5:39:58 PM11/15/12
to chromi...@chromium.org

Comment #31 on issue 117106 by PHMineH...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Having this problem on Vista Home Premium too. I was just downloading
extensions, and the next one I tried gave me this error. I will never
switch to anything else. Chrome.

chro...@googlecode.com

unread,
Nov 17, 2012, 6:35:01 AM11/17/12
to chromi...@chromium.org

Comment #32 on issue 117106 by Term1...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I have the same problem at a a Windows XP 32 Bit with NTFS Filesystem. But
the solution with the dynamic drive from comment 26 does not work for me
because I have a Windows RAID 1 over both HDDs.
The solution from comment 28 does also not working for me. It does endless
try to add the extension to chrome. As chrome version use I the actual
stable version 23.

chro...@googlecode.com

unread,
Dec 16, 2012, 1:49:08 PM12/16/12
to chromi...@chromium.org

Comment #33 on issue 117106 by mikem...@sbcglobal.net: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Same prob here!! When will help arrive???


chro...@googlecode.com

unread,
Jan 3, 2013, 12:01:33 PM1/3/13
to chromi...@chromium.org

Comment #34 on issue 117106 by navan...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I HAVE THE SAME PROBLEM, CAN ANYONE PLZ HELP???


chro...@googlecode.com

unread,
Jan 8, 2013, 3:06:21 PM1/8/13
to chromi...@chromium.org

Comment #35 on issue 117106 by JohanLan...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Help me to pleaaaaaseee !

chro...@googlecode.com

unread,
Jan 8, 2013, 3:31:23 PM1/8/13
to chromi...@chromium.org

Comment #36 on issue 117106 by mpcom...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Could someone who is having this problem please follow these steps:
1. close chrome
2. right-click on the chrome icon, and edit the properties
3. add these command line flags after the target: --enable-logging
4. run chrome and try again
5. assuming you get the same error, close chrome
6. find your user data directory as outlined here:
http://www.chromium.org/user-experience/user-data-directory
(on windows XP it'll be something like C:\Documents and
Settings\<username>\Local Settings\Application Data\Google\Chrome\User
Data\Default )
7. find the file named chrome_debug.log
8. email me that file. it may contain some sensitive data like your windows
username.

chro...@googlecode.com

unread,
Jan 12, 2013, 4:01:21 PM1/12/13
to chromi...@chromium.org

Comment #37 on issue 117106 by ddupre...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Wow i even tried this and when i get to step two i get the same error
http://netspider.com.ua/index.php/2012/02/26/manual-download-crx-file-chrome/

chro...@googlecode.com

unread,
Jan 21, 2013, 5:06:56 AM1/21/13
to chromi...@chromium.org

Comment #38 on issue 117106 by Scre...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Fragment from debug log, userprofile and temp on dynamic disc (system:
windows server 2003 x64 R2)

[3964:2140:0121/134525:ERROR:sandboxed_unpacker.cc(134)]
C:\DOCUME~1\username\LOCALS~1\Temp seem to be on remote drive.
[3964:2140:0121/134525:ERROR:sandboxed_unpacker.cc(134)] C:\Documents and
Settings\username\Local Settings\Application Data\Chromium\User Data\Temp
seem to be on remote drive.
[3964:2140:0121/134525:ERROR:sandboxed_unpacker.cc(158)] Both the %TEMP%
folder and the profile seem to be on remote drives or read-only.
Installation can not complete!
[3964:2676:0121/134525:ERROR:extension_error_reporter.cc(56)] Extension
error: Could not install package: 'COULD_NOT_GET_TEMP_DIRECTORY'

chro...@googlecode.com

unread,
Apr 9, 2013, 6:58:58 PM4/9/13
to chromi...@chromium.org

Comment #42 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

This bug has the same cause as good old 49530.

https://code.google.com/p/chromium/issues/detail?id=49530

Please rename the bug to «Could not install package if system disk is
dynamic: 'COULD_NOT_GET_TEMP_DIRECTORY'»

--
You received this message because this project is configured to send all
issue notifications to this address.
You may adjust your notification preferences at:
https://code.google.com/hosting/settings

chro...@googlecode.com

unread,
May 4, 2013, 12:12:14 PM5/4/13
to chromi...@chromium.org

Comment #44 on issue 117106 by polak.si...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

The same problem and fixed:
my 'Users' directory is on different partition (but same physical drive).
Partition was only mounted in 'Users' dir (was made junction). To fix you
need add a letter to that partition (not only path). Drive without letter
is recognized as remote.

chro...@googlecode.com

unread,
May 4, 2013, 9:56:28 PM5/4/13
to chromi...@chromium.org

Comment #45 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

But on a dynamic disk the problem remains despite any drive letters and
even on single partition (C:). And there is no such easy workaround.

chro...@googlecode.com

unread,
Jun 16, 2013, 11:02:08 AM6/16/13
to chromi...@chromium.org

Comment #46 on issue 117106 by gurkirat...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

The problem can be sorted out by converting your hard drive from dynamic
disc to basic disc it enables the working of extensions.To do so use the
Mini Tool Partition Wizard Technician Edition

chro...@googlecode.com

unread,
Jun 19, 2013, 4:43:35 AM6/19/13
to chromi...@chromium.org

Comment #47 on issue 117106 by william....@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

If converting the drive from dynamic to basic is not an option, what is the
next solution?

My (similar) issue is due to running the main OS/programs from an SSD
drive, with the user profile located on a traditional hard drive. There
should be an ability to edit the "Chrome\User Data\Temp" folder selection,
and/or the program should be able to accept non-standard temp directory
configurations.

chro...@googlecode.com

unread,
Jun 20, 2013, 3:36:22 AM6/20/13
to chromi...@chromium.org

Comment #48 on issue 117106 by govind.m...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

same problem.. please help

chro...@googlecode.com

unread,
Jun 20, 2013, 7:31:50 AM6/20/13
to chromi...@chromium.org

Comment #49 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

> same problem.. please help

Vote for this issue please. This gives some hope

chro...@googlecode.com

unread,
Jun 21, 2013, 1:13:29 PM6/21/13
to chromi...@chromium.org

Comment #50 on issue 117106 by ljai...@pa.pe: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I my two computers (one winxp, and the second Win 7) same problem

chro...@googlecode.com

unread,
Jun 23, 2013, 3:49:20 PM6/23/13
to chromi...@chromium.org

Comment #51 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Just click the star in the header of the issue

chro...@googlecode.com

unread,
Jun 27, 2013, 4:58:51 AM6/27/13
to chromi...@chromium.org

Comment #52 on issue 117106 by pasta...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Issue 233171 has been merged into this issue.

chro...@googlecode.com

unread,
Jul 2, 2013, 11:42:37 PM7/2/13
to chromi...@chromium.org

Comment #53 on issue 117106 by Miguel.B...@aubergeresorts.com: Could not
install package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

dymanic HD issue for me
stuck a usb stick in and did --user-data-dir="G:\chrome-temp" as a
temporary solution
post 7 + post 26

chro...@googlecode.com

unread,
Jul 8, 2013, 11:29:53 AM7/8/13
to chromi...@chromium.org

Comment #54 on issue 117106 by malikmun...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

same problem in windows xp sp3 . help help plzzzzz

chro...@googlecode.com

unread,
Jul 15, 2013, 7:24:14 PM7/15/13
to chromi...@chromium.org

Comment #55 on issue 117106 by re...@macandjacks.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Windows XP SP3 -- Problem just popped up. Attempting to install Ad Block
Plus on machine with dynamic disk. This needs fixing, there is no
alternative/way to install a basic disk on this machine specifically for
the user profile.

Relevent log lines:

[2028:948:0715/154748:VERBOSE2:chrome_download_manager_delegate.cc(511)]
ChromeDownloadManagerDelegate::CheckClientDownloadDone() download = { id =
0 state = IN_PROGRESS url
= "https://clients2.google.com/service/update2/crx?response=redirect&os=win&arch=x86&nacl_arch=x86-32&prod=chromecrx&prodchannel=stable&prodversion=28.0.1500.72&x=id%3Dcfhdojbkjhnklbpkdaibdccddilifddb%26installsource%3Dinline%26lang%3Den-US%26uc"
} verdict = 0
[2028:600:0715/154749:ERROR:sandboxed_unpacker.cc(139)]
C:\DOCUME~1\brewski\LOCALS~1\Temp seem to be on remote drive.
[2028:600:0715/154749:ERROR:sandboxed_unpacker.cc(139)] C:\Documents and
Settings\brewski\Local Settings\Application Data\Google\Chrome\User
Data\Default\Extensions\Temp seem to be on remote drive.
[2028:600:0715/154749:ERROR:sandboxed_unpacker.cc(170)] Both the %TEMP%
folder and the profile seem to be on remote drives or read-only.
Installation can not complete!
[2028:600:0715/154749:WARNING:sandboxed_unpacker.cc(800)] Can not delete
temp directory at
[2028:948:0715/154749:ERROR:extension_error_reporter.cc(56)] Extension
error: Could not install package: 'COULD_NOT_GET_TEMP_DIRECTORY'
[1172:1476:0715/154750:VERBOSE1:page_load_histograms.cc(756)] PLT: 1580ms
https://adblockplus.org/en/chrome
[2380:3180:0715/154750:VERBOSE1:ipc_sync_channel.cc(385)] Canceling pending
sends
[2380:728:0715/154750:VERBOSE1:ipc_sync_channel.cc(385)] Canceling pending
sends


Full log attached. Started up chrome, googled ad block plus, installed
extension, closed Chrome.

Latest Version 28.0.1500.72 Release build.


Attachments:
chrome_debug.log 308 KB

chro...@googlecode.com

unread,
Jul 16, 2013, 9:51:50 AM7/16/13
to chromi...@chromium.org

Comment #56 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Why you haven't voted for the issue?

chro...@googlecode.com

unread,
Jul 16, 2013, 9:54:00 AM7/16/13
to chromi...@chromium.org

Comment #57 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Why you haven't vote for the issue?

chro...@googlecode.com

unread,
Aug 10, 2013, 8:23:07 PM8/10/13
to chromi...@chromium.org

Comment #58 on issue 117106 by nash...@live.cl: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

tengo el problema de q nose ha podido instalar el paquete
could_not_get_temp_directory
mi ingles es malo porfavor si alguien conoce una solucion simple mandeme
una respuesta.

chro...@googlecode.com

unread,
Aug 12, 2013, 9:57:11 PM8/12/13
to chromi...@chromium.org

Comment #59 on issue 117106 by maoan...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Any updates on this issue? Windows XP SP3 here with dynamic volume same
issue.

chro...@googlecode.com

unread,
Aug 15, 2013, 4:46:20 AM8/15/13
to chromi...@chromium.org

Comment #60 on issue 117106 by cmtopc...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Any news on this issue?
I have dynamic drives on all computers because they are all raid1 systems.
Converting to a basic partition is no option.

chro...@googlecode.com

unread,
Aug 16, 2013, 7:21:50 AM8/16/13
to chromi...@chromium.org

Comment #61 on issue 117106 by aditya...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Dear Team,

If you can not respond or fix even after an year, then there is no point in
having a bug open, merging various bugs to this bug, and let users comment.

Here is the snap of bug taken again.

Attachments:
bug.JPG 141 KB

chro...@googlecode.com

unread,
Aug 17, 2013, 3:17:10 AM8/17/13
to chromi...@chromium.org

Comment #62 on issue 117106 by fp.coet...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

I also think this is the same issue as in
https://code.google.com/p/chromium/issues/detail?id=49530

chro...@googlecode.com

unread,
Oct 12, 2013, 9:07:26 AM10/12/13
to chromi...@chromium.org

Comment #63 on issue 117106 by kemalkar...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Please help me!I have problem with :"COULD_NOT_GET_TEMP_DIRECTORY"

chro...@googlecode.com

unread,
Oct 18, 2013, 10:00:47 AM10/18/13
to chromi...@chromium.org

Comment #64 on issue 117106 by sc...@liquidintellect.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Same issue here.
* Windows 7
* System drive is an SSD.
* Users directory is mounted to a different drive.

Any updates or work arounds?

chro...@googlecode.com

unread,
Nov 25, 2013, 5:33:43 PM11/25/13
to chromi...@chromium.org

Comment #65 on issue 117106 by TooMuc...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Same issue here.

Windows 7 64bit
User data is on a separate dynamic disk that is mounted at C:/DATA
So my data is in C:/DATA/Users/<USERID>

It seems like Chrome is hard-coded to C:/Users/<USERID> for some stuff...

chro...@googlecode.com

unread,
Dec 22, 2013, 4:06:40 AM12/22/13
to chromi...@chromium.org

Comment #66 on issue 117106 by AJxTay...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

here is a workaround:

1. download crx
2. extract crx
3. enable developer mode
4. load unpacked extension

===========

1. click below and scroll down to Wassim Guemri's post:
http://productforums.google.com/forum/#!topic/chrome/g02KlhK12fU

2. rename the .crx to .zip, and use 7-zip to extract. (windows might say
it's corrupt.)

3. go to settings -> extensions and check "developer mode"

4. click "load unpacked extension" and choose extracted folder.

chro...@googlecode.com

unread,
Dec 22, 2013, 4:21:22 AM12/22/13
to chromi...@chromium.org

Comment #67 on issue 117106 by AJxTay...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

here is a workaround:

1. download crx
2. extract crx
3. enable developer mode
4. load unpacked extension

===========

1. click below and scroll down to Wassim Guemri's post:
http://productforums.google.com/forum/#!topic/chrome/g02KlhK12fU

2. rename the .crx to .zip, and use 7-zip to extract. (windows might say
it's corrupt.) you will not be deleting this folder later, so move the
extracted folder to a good permanent location -- app data or my documents.

chro...@googlecode.com

unread,
Jan 9, 2014, 9:40:29 AM1/9/14
to chromi...@chromium.org

Comment #68 on issue 117106 by sc...@liquidintellect.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

That is not a work around. Google has made it almost impossible to
download most extensions directly. And many extensions do not work when
they are unpacked. The chromecast extension is one example.

This issue just needs to be fixed. It's gone on long enough.

chro...@googlecode.com

unread,
Jan 25, 2014, 5:33:44 AM1/25/14
to chromi...@chromium.org

Comment #69 on issue 117106 by fredpowe...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

same problem, winXP, got to be kidding me there is still no fix?

chro...@googlecode.com

unread,
Jan 29, 2014, 7:20:02 AM1/29/14
to chromi...@chromium.org

Comment #70 on issue 117106 by s...@stjohnsrc.org.uk: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Even the 'workaround' doesn't work - it gives an redirect uri error!
Just when you think google have done something useful - you find they
haven't after all!

chro...@googlecode.com

unread,
Feb 12, 2014, 10:33:48 AM2/12/14
to chromi...@chromium.org

Comment #71 on issue 117106 by sylv...@sonatique.net: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Definitively an issue with Dynamic Discs. But how could this happen? I
mean, does Chrome really need to access temp folder in a non-standard way?

And why the heck is it so long to get a fix, 2 YEARS! Come on!

chro...@googlecode.com

unread,
Feb 13, 2014, 7:12:15 AM2/13/14
to chromi...@chromium.org

Comment #72 on issue 117106 by julien...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

#28 work!
Just use an usb stick and redirected the temp
(--user-data-dir="G:\chrome-temp")

chro...@googlecode.com

unread,
Feb 13, 2014, 7:17:55 AM2/13/14
to chromi...@chromium.org

Comment #73 on issue 117106 by sylv...@sonatique.net: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Thanks Julien.
Ok, this might be acceptable from an annoyed user point of view as an ugly
workaround trick to deal with the issue.

But this is not acceptable in general. We the users are the one through
which Google makes is billion. Chrome is free, yes, but in fact it is
traded for our will to be advertised and re-saled to advertising companies.
Therefore Google Chrome dev team owe us respect and consideration and
should fix this bug in less than 2 years.

If the code architecture is so bad that this thing is unfixable then this
gives a very bad image of Google super brilliant devs anyway.

chro...@googlecode.com

unread,
Feb 13, 2014, 3:16:22 PM2/13/14
to chromi...@chromium.org

Comment #74 on issue 117106 by sc...@liquidintellect.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Wile #72 does work, it does create a new chrome user profile at that path,
resetting all your settings in chrome. I would not consider this a
solution.

chro...@googlecode.com

unread,
Feb 15, 2014, 4:50:52 AM2/15/14
to chromi...@chromium.org

Comment #75 on issue 117106 by DrCFie...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

WOW. My Chrome is on a regular C: drive, and I have the
same "COULD_NOT_GET_TEMP_DIRECTORY" problem. With IE no longer being
updated on XP, I had to find a new default browser. Looking this over I may
have to go to Firefox. Perhaps they can fix a problem in less than 2 years.

chro...@googlecode.com

unread,
Feb 18, 2014, 5:15:04 AM2/18/14
to chromi...@chromium.org

Comment #76 on issue 117106 by Pek...@mail.ru: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

You said 2 years? No. Issue 49530 is the same problem.

https://code.google.com/p/chromium/issues/detail?id=49530

3½ years.

chro...@googlecode.com

unread,
Apr 12, 2014, 2:01:54 AM4/12/14
to chromi...@chromium.org

Comment #78 on issue 117106 by gbon...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

It seems that Chrome has some hard time dealing with having the userdata
directory on a symlinked or a "mounted volume" (junction). This was also
reported at:
https://productforums.google.com/forum/#!msg/chrome/6BThjGM-ohQ/5z9X2hxm-kcJ

Hopefully the chrome team can fix this issue!

The best way I saw to go around this issue is to edit the shortcut and use
the:
--user-data-dir="C:...".


This is posted at:
https://groups.google.com/a/chromium.org/forum/#!msg/chromium-bugs/KdhR2K9wfIQ/RoUqgC-UbJMJ
Comment #7 on issue 117106 by mpcom...@chromium.org: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
http://code.google.com/p/chromium/issues/detail?id=117106

Could you try this:
1. close chrome
2. right-click on the chrome icon, and edit the properties
3. add this command line flag after the target:
--user-data-dir="C:\chrome-temp"
(the directory can be any empty directory)
4. run chrome and try again

chro...@googlecode.com

unread,
Aug 31, 2014, 4:55:04 PM8/31/14
to chromi...@chromium.org

Comment #79 on issue 117106 by aliciaca...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

ni papa

chro...@googlecode.com

unread,
Nov 17, 2014, 8:34:57 AM11/17/14
to chromi...@chromium.org

Comment #80 on issue 117106 by asanchez...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

si lo explicaran seria mejor, por que vaya tela...

chro...@googlecode.com

unread,
Jan 11, 2015, 11:36:25 PM1/11/15
to chromi...@chromium.org

Comment #81 on issue 117106 by aaron1...@hotmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

asi cualquiera entiende xD q daño

chro...@googlecode.com

unread,
Jun 8, 2015, 12:16:53 PM6/8/15
to chromi...@chromium.org

Comment #84 on issue 117106 by misba...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

I am looking for a solution for This Chrome problem, we have Windows Remote
Services 2012R2 , users have virtual disk profiles running Windows 8.1 ,
users get 'COULD_NOT_GET_TEMP_DIRECTORY' error when they try to install any
extension , to fix this, I run Chrome as an admin and this resolve the
problem, but unfortunately it is not only installation that require admin
rights, some extensions will also require admin rights to run.

chro...@googlecode.com

unread,
Jun 28, 2015, 11:15:28 AM6/28/15
to chromi...@chromium.org

Comment #85 on issue 117106 by rootl...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

Version 43.0.2357.130 (64-bit)
Platform 6946.63.0 (Official Build) stable-channel leon
Firmware Google_Leon.4389.61.46

Is also experiencing the issue.

chro...@googlecode.com

unread,
Sep 7, 2015, 4:21:42 PM9/7/15
to chromi...@chromium.org

Comment #86 on issue 117106 by mahr29...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

peError: undefined is not a function

chro...@googlecode.com

unread,
Oct 25, 2015, 9:37:07 PM10/25/15
to chromi...@chromium.org

Comment #87 on issue 117106 by raks...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

From the log:
[4840:3756:1025/182445:ERROR:sandboxed_unpacker.cc(138)]
C:\DOCUME~1\Diana\LOCALS~1\Temp seem to be on remote drive.
[4840:3756:1025/182445:ERROR:sandboxed_unpacker.cc(138)] C:\Documents and
Settings\Diana\Local Settings\Application Data\Google\Chrome\User
Data\Default\Extensions\Temp seem to be on remote drive.
[4840:3756:1025/182445:ERROR:sandboxed_unpacker.cc(169)] Both the %TEMP%
folder and the profile seem to be on remote drives or read-only.
Installation can not complete!

I'm getting the COULD_NOT_GET_TEMP_DIRECTORY error when trying to install
an extension. After reading enough user reports and looking at the relevant
source code, I think this is what is happening:
- Chrome's test determines that that it is running from a removable or
network drive -- at launch time it gives the spurious error "Warning: your
Google Chrome settings are stored on a network drive. This may result in
slowdowns, crashes, or even loss of data." -- even though this system is a
standalone home PC with only drive-lettered NTFS volumes and no entries
in "net use"
- SandboxedExtensionUnpacker::CreateTempDirectory() gives
this "COULD_NOT_GET_TEMP_DIRECTORY" error when FindWritableTempLocation()
returns false
- Per the log message in FindWritableTempLocation(), it returns false when
it has decided the temp folder and profile are on network drives
- I see many reports mentioning Dynamic Disks being a problem for Chrome;
maybe something inside NormalizeFilePath(), e.g.
DevicePathToDriveLetterPath() doesn't work for Dynamic Disks?

Background:

I have Windows XP 32-bit and Chrome installed on an NTFS volume C: which is
on 128GB Corsair Neutron SSD partitioned as a Dynamic Disk, which is
plugged into my on-board Intel ICH10 SATA controller. Judging by the fact
that Device Manager shows primary and secondary IDE channel nodes for teh
controller, I think it is in legacy mode rather than AHCI mode, but let me
know if it's relevant and I can double check the BIOS setting.

chro...@googlecode.com

unread,
Dec 21, 2015, 9:48:54 AM12/21/15
to chromi...@chromium.org

Comment #89 on issue 117106 by kenan...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

Any news? We have this problem on RDS-environment with user profile disks..

chro...@googlecode.com

unread,
Jan 23, 2016, 7:44:20 PM1/23/16
to chromi...@chromium.org

Comment #90 on issue 117106 by jccauth...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

unsubscribe

chro...@googlecode.com

unread,
Jan 23, 2016, 7:47:22 PM1/23/16
to chromi...@chromium.org

Comment #91 on issue 117106 by jccauth...@gmail.com: Could not install
package:'COULD_NOT_GET_TEMP_DIRECTORY'
https://code.google.com/p/chromium/issues/detail?id=117106

REMOVE ME
Reply all
Reply to author
Forward
0 new messages