Issue 72298 in chromium: Unable to download PDF statements from HSBC internet banking - does work in IE8

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chro...@googlecode.com

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Feb 8, 2011, 9:46:06 AM2/8/11
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Status: Unconfirmed
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Labels: Type-Bug Pri-2 Area-Undefined

New issue 72298 by jlmorg...@googlemail.com: Unable to download PDF
statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Chrome Version : <Copy from: 'about:version'>
URLs (if applicable) : www.hsbc.co.uk
Other browsers tested: IE 8
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5:
Firefox 3.x:
IE 7/8: OK

What steps will reproduce the problem?
1. Log into HSBC internet banking
2. Select a credit card account
3. Select 'View Previous Statements'
4. Choose a month, click 'Display Statement'

What is the expected result?
A PDF of the credit card statement should load

What happens instead?
Nothing, clicking the button appears to have no affect.

Please provide any additional information below. Attach a screenshot if
possible.


chro...@googlecode.com

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Feb 10, 2011, 4:59:50 AM2/10/11
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Comment #3 on issue 72298 by jlmorg...@googlemail.com: Unable to download
PDF statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Chrome version info below:

Google Chrome 9.0.597.94 (Official Build 73967)
WebKit 534.13
V8 2.5.9.15

chro...@googlecode.com

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Mar 2, 2011, 8:02:19 PM3/2/11
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Comment #5 on issue 72298 by rds...@chromium.org: Unable to download PDF
statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Would you be willing to do the following to provide us with data to debug
this problem?
* Startup chrome
* Open a new tab
* Go to the url "about:net-internals"
* Go back to the original tab
* Reproduce this problem
* Go back to the "about:net-internals" tab.
* Click "Dump to text"
* Copy and paste the resulting selection into a text file.
* Attach that file to a comment in this bug report?

Thanks very much in advance, and apologies for the hassle.


chro...@googlecode.com

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Mar 17, 2011, 10:12:50 AM3/17/11
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Comment #6 on issue 72298 by jlmorg...@googlemail.com: Unable to download
PDF statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Log file attached as requested.

Attachments:
errorlog.txt 2.5 MB

chro...@googlecode.com

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Jul 15, 2012, 11:05:09 PM7/15/12
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Comment #11 on issue 72298 by pbwood...@gmail.com: Unable to download PDF
statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Hi, I wonder if this bug is responsible for my HSBC statements only loading
intermittently?

I'm running Chrome 20 (stable) on Windows 7 x64 HP and my statements only
load about 1 in 5 times. It seems to be plugin agnostic, as I've tried
Nitro and Sumatra and get the same problem as with the built in reader.
Hopefully once this bug is fixed, it will solve this issue for me.

chro...@googlecode.com

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May 14, 2013, 3:14:54 PM5/14/13
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Updates:
Status: Archived
Owner: ---

Comment #17 on issue 72298 by benjh...@chromium.org: Unable to download
PDF statements from HSBC internet banking - does work in IE8
http://code.google.com/p/chromium/issues/detail?id=72298

Great! :-)

If anybody is still having problems with PDFs and/or downloading, please
file a new issue with as much information as possible.


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