Status: Available
Owner: ----
Labels: Type-Bug Pri-1 Area-Internals Feature-Sync OS-Chrome
New issue 138732 by
erik...@chromium.org: sync error: sign out and sign in
again doesn't fix itself
http://code.google.com/p/chromium/issues/detail?id=138732
Version: 20.0.1132.54
OS: Chrome
Visiting family over the holidays, my sister's Chromebook had a sync error
listed in her menu that said:
"sync error - sign out then sign in again"
However, the error would always reappear shortly after logging in again.
Here's her about:sync information:
AboutDataNotificationsEventsSync Node BrowserSearch
Summary
Sync service initialized
Sync URL
https://clients4.google.com/chrome-sync
Details
Version Google Chrome Chrome OS 19.0.1084.57 (141094)
Last Synced Just now
Sync Initialized true
Sync Setup Has Completed true
Client ID AhGQFbiA+LUMH5v9vPpU6A==
Notifications Enabled false
Notifications Received 0
Unsynced Count 15
Encryption Conflicts Detected (this cycle) 0
Hierarchy Conflicts Detected (this cycle) 0
Simple Conflicts Detected (this cycle) 0
Server Conflicts Detected (this cycle) 0
Committed Items (this session) 0
Local Overwrites 0
Server Overwrites 0
Syncing false
Initial Sync Ended true
Updates Available 0
Updates Downloaded (All) 0
Updates Downloaded (Tombstones) 0
Updates Downloaded (Reflections) 0
Empty GetUpdates 7
Nonempty GetUpdates 0
Sync Cycles with Successful Commits 0
Sync Cycles without Successful Commits 7
Useless Sync Cycles 7
Useful Sync Cycles 0
Explicit Passphrase false
Passphrase Required false
Cryptographer Ready true
Cryptographer Has Pending Keys false
Encrypted Types Passwords, Encryption keys
Download Count (This Session) 0
Commit Count (This Session) 0
Last Sync Source LOCAL
Last Sync's GetUpdates Result SYNC_AUTH_ERROR
Last Sync's Post Commit Result SYNC_AUTH_ERROR
Last Sync's Process Commit Response Result SERVER_RESPONSE_VALIDATION_FAILED
Entries 617
Throttled false
Routing Info
Bookmarks GROUP_UI
Preferences GROUP_UI
Passwords GROUP_PASSWORD
Autofill Profiles GROUP_DB
Autofill GROUP_DB
Themes GROUP_UI
Typed URLs GROUP_HISTORY
Extensions GROUP_UI
Encryption keys GROUP_PASSIVE
Search Engines GROUP_UI
Sessions GROUP_UI
Apps GROUP_UI
App settings GROUP_FILE
Extension settings GROUP_FILE
App Notifications GROUP_UI
Actionable Error
Error Type UNKNOWN_ERROR
Action UNKNOWN_ACTION
url
Error Description