Can't Upload Icon & Screenshot To New App : "An error occurred - Your error has been reported to Google."

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Michael Sacca

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Dec 14, 2013, 12:48:38 PM12/14/13
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I've not able to upload an icon or a screenshot for a new extension.  The extension id is:

jpeobmjfnmpbelgdnpglblbdhajggajb

I've tried deleting it completely several times and trying with a fresh upload.  This issue has been persisting for the last 16 hours. The only error I get is:

"

An error occurred

Your error has been reported to Google.
"

Which is not helpful.  Any help would be MUCH appreciated!

Mike Shi

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Dec 14, 2013, 1:09:57 PM12/14/13
to chromi...@chromium.org
I've been getting the exact same issue, it would publish fine but I can't upload a screenshot or icon. I even tried uploading one of the example extensions and it still gives the same error so I don't think it has to do anything with the extension. I even tried fixing the manifest to not use wildcard for protocols (http/https instead of *) like some users suggested but it's still not working... (yes I've logged in/logged out multiple times on multiple computers and browsers)

Michael Sacca

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Dec 14, 2013, 1:10:20 PM12/14/13
to chromi...@chromium.org
I've just gotten a clearer error message - "your image cannot be processed. try saving it in a different format"

I've attached these images here - they're .png images and I've tried resaving them several times with no luck uploading. 

http://d.pr/f/vK6w

Much thanks for any help


On Saturday, December 14, 2013 9:48:38 AM UTC-8, Michael Sacca wrote:

Mike Shi

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Dec 14, 2013, 1:36:15 PM12/14/13
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Okay that's weird, now I can successfully upload images fine now... I'm not sure what happened. I have one of the example extensions "pending review" and I tried deleting it through cxDeleteItem, but that didn't work and just gave me an error. However now when I try to upload my actual extension, my screenshots upload fine... I hope it can stay that way.

Michael Sacca

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Dec 14, 2013, 3:48:10 PM12/14/13
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It's working for me as well now - very strange.

Wojtek Q

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Dec 19, 2014, 10:05:11 AM12/19/14
to chromi...@chromium.org, michae...@gmail.com
I've had the exact same problem with the app I created - latest ID is: bagddkhceidcemmpicbcgkhldfckndjm
Any idea how to fix it?
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