No change to user counts since 3/8/11.

[Christian]

After a nice run of consistent updates, a break?

The Chrome Web Store has not updated user counts since 3/8.

[Mike West]

Thanks for flagging it up, Christian. I've passed the report on to the engineering team.

-Mike

On Sat, Mar 10, 2012 at 5:26 PM, Christian <christian...@gmail.com> wrote:

After a nice run of consistent updates, a break?

The Chrome Web Store has not updated user counts since 3/8.

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[Christian]

Thanks Mike, good luck engineering team.

On Mar 10, 2:41 pm, Mike West <mk...@chromium.org> wrote:
> Thanks for flagging it up, Christian. I've passed the report on to the
> engineering team.
>
> -Mike
>

> On Sat, Mar 10, 2012 at 5:26 PM, Christian <christianwsoren...@gmail.com>wrote:
>
>
>
>
>
>
>
> > After a nice run of consistent updates, a break?
>
> > The Chrome Web Store has not updated user counts since 3/8.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Chromium Apps" group.

> > To post to this group, send email to chromium-a...@chromium.org.

> > To unsubscribe from this group, send email to

> > chromium-apps+unsubscr...@chromium.org.

[ML Tools]

We have a similar problem, ratings and users are not updating on three
extensions:

https://chrome.google.com/webstore/detail/alhdoillfglhcfpnmdandnbcfbjfmpeb
https://chrome.google.com/webstore/detail/abpkgbmeegbmddcikcnpkbhfamabaeoh
https://chrome.google.com/webstore/detail/ffnjfddpdioiknjboekcijakabbinkeg

Thanks

On Mar 10, 2:41 pm, Mike West <mk...@chromium.org> wrote:

> Thanks for flagging it up, Christian. I've passed the report on to the
> engineering team.
>
> -Mike
>

> On Sat, Mar 10, 2012 at 5:26 PM, Christian <christianwsoren...@gmail.com>wrote:
>
>
>
>
>
>
>
> > After a nice run of consistent updates, a break?
>
> > The Chrome Web Store has not updated user counts since 3/8.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Chromium Apps" group.

> > To post to this group, send email to chromium-a...@chromium.org.

> > To unsubscribe from this group, send email to

> > chromium-apps+unsubscr...@chromium.org.

[Christian]

Mike W., any idea of when updates will occur?

Thanks in advance.

On Mar 11, 12:25 pm, ML Tools <admin%mltools.com...@gtempaccount.com>
wrote:

> We have a similar problem, ratings and users are not updating on three
> extensions:
>

> https://chrome.google.com/webstore/detail/alhdoillfglhcfpnmdandnbcfbj...https://chrome.google.com/webstore/detail/abpkgbmeegbmddcikcnpkbhfama...https://chrome.google.com/webstore/detail/ffnjfddpdioiknjboekcijakabb...

[Mike West]

The engineering team has identified the issue, and is re-generating
the effected stats. I'd expect things to be back to normal relatively
soon, but I can't give you a solid deadline.

Thanks!

-Mike

On Mar 12, 7:41 pm, Christian <christian...@gmail.com> wrote:
> Mike W., any idea of when updates will occur?
>
> Thanks in advance.
>
> On Mar 11, 12:25 pm, ML Tools <admin%mltools.com...@gtempaccount.com>
> wrote:
>
>
>
>
>
>
>
> > We have a similar problem, ratings and users are not updating on three
> > extensions:
>

> >https://chrome.google.com/webstore/detail/alhdoillfglhcfpnmdandnbcfbj......

[Christian]

Thanks to you and good luck team.

On Mar 12, 2:55 pm, Mike West <mk...@chromium.org> wrote:
> The engineering team has identified the issue, and is re-generating
> the effected stats. I'd expect things to be back to normal relatively
> soon, but I can't give you a solid deadline.
>
> Thanks!
>
> -Mike
>

[Christian]

About 20:00 GMT, updates have been posted.

Thanks.

[JDTheProgrammer]

I was facing the same problem, but it count increased today morning.
I wonder why was it stuck though.

[uzer]

I have the same problem.
https://chrome.google.com/webstore/detail/lfojgmgodcgmjoiokklgmailddgolmda
This extension was uploaded 2 days ago and first published to test
accounts only, and in a few hours after tests was posted to the store.
Today user counts are still 0.

[Chris Sorensen]

Three years past since this was last an issue.  Good job!

With that said... the Chrome Web Store user counts haven't changed since 5/21/15.... five days ago.

Engineering team fix?

Thanks.

[Vincent Turner]

I've not seen any update in numbers for about the same timeframe also.. 

[James Wagner]

Thanks Chris and Vincent for flagging!  Our engineers have implemented a fix and the counts should update sometime soon-- once the next pipeline runs.

Best,

James

[Zohar Reshef]

Hello,
We also saw that our users counter was stuck for like a week and wanted to know:

1. What does this number stand for? active users? sum of total installations? active users for the last week?

2. When is this number updated?

Thanks!

Zohar

[Zohar Reshef]

[Zohar Reshef]

[Chris Sorensen]

Thanks to Eng Team.  Numbers are updated now.

Zohar, when Chrome is active it consults an app update table.  There it does a count of users.

Multiple Chrome uses (ie, desktop, laptop) by same user counts multiple times.

Hope this helps.  Visit chromeosapps.org for more info.

On Saturday, March 10, 2012 at 11:26:42 AM UTC-5, Chris Sorensen wrote: