No data since several weeks

[André B]

Hi to the team,

since several weeks www.notrecinema.com have no data (same for en.notrecinema.com)

even if the traffic is still high on www.notrecinema.com,

in the Search console seems fine, received no alerts,

thanks for your help

André

[Dave Smart]

Seems to be data in the API, and therefore on CrUX Vis: https://cruxvis.withgoogle.com/#/?view=cwvsummary&url=https%3A%2F%2Fwww.notrecinema.com%2F&identifier=url&device=PHONE&periodStart=0&periodEnd=-1&display=p75s

[Dave Smart]

Also, if you're asking about the looker report, that's depreciated: https://developer.chrome.com/blog/crux-dashboard-deprecation, so that will be why you're seeing no new data.

[André B]

thanks for your reply

seems data on the homepage, but not on the origin (when we select origin in the control)

https://cruxvis.withgoogle.com/#/?view=cwvsummary&url=https%3A%2F%2Fwww.notrecinema.com%2F&identifier=origin&device=ALL&periodStart=0&periodEnd=-1&display=p75s

[❄ Johannes Henkel]

Yes, for the moment, the origin is not included, because we don't consider it indexable.

https://developer.chrome.com/docs/crux/methodology#discoverability-eligibility

Unfortunately we've had some problems with this part of our system before (and I can look into it some more).

However, maybe before that... When I tried the wget command on the homepage and the robots.txt, depending on the DNS resolution, one server would give a certificate error, one would drop the connection without responding anything, and the other worked (wget downloaded the robots.txt eventually). So I'm thinking unless this behavior is intended, it could be that something is wrong with the web servers powering the site?

Example command I ran:

wget -S https://www.notrecinema.com/robots.txt

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[André B]

Hi ,

thank you for your investigations,

yes there was an great amount of hacking attempts on our servers this year, all failed, but a firewall was added by provider in July,

so Wget and some spam would be blocked.  i run a ssl-labs checks and certifcates are ok, probably it detected the wget during ssl negociation.

we normally whitelisted bots including google (using the official json)

but it's a possibility that it could be blocked/redirected to human check if using unidentified source ip range or user agent to do some checks from outside of Chrome. 

Google search console does not show any alerts or connectivity issue. 

we desactivated the firewall on some of the domains to check if it's coming from that.

thanks again for your inputs

regards,

André