Problem installing a custom extension in some computers

[Jaime Stuardo]

Hello,

 

I am writing directly to you looking for an urgent help I have with an extension I have developed.

 

I have developed a Google Extension for which I created a Windows installer package. That installer writes the corresponding registry entries as explained in https://developer.chrome.com/extensions/external_extensions#registry

 

All that works well in some computers. So, after I run the installer package and then run Google Chrome, a little popup appears telling me to enable the extension. I answer “Yes” to that question and from that time on, the extension works as expected.

 

However, in some computers, with the same version of Chrome (53.0.2785.116 m), the installer writes the corresponding entries to the registry but when I run Chrome, nothing happens and the extension is not listed in the chrome://extensions/ page.

 

In such cases, I can connect to https://chrome.google.com/webstore/detail/busca-cliente-lipigas/ponompemclmeglioljccpcpdmdnobolc?hl=es to install the extension manually. However, this extension launches an application because it implements Native Messaging. When I install the extension manually it works (the native messaging host application is launched and works) but when I close and re-open  Chrome, the host application is not run. To run it, I need to manually disable and then re-enable the extension.

 

Very strange what happening. Can you help me on this please?

 

Thanks a lot in advance

 

Best regards,

Jaime Stuardo

[Antony Sargent]

Can you create a bug entry at https://crbug.com/new including a copy of the installer program, and reply back here with the bug number or link to the bug? We can continue the discussion on the bug entry. 

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