Issue 80410 in chromium: "Chrome Web Store: The app is currently unreachable." via Chrome BETA

[chro...@googlecode.com]

Status: Unconfirmed
Owner: ----
Labels: Type-Bug Pri-2 Area-Undefined

New issue 80410 by Hao.Guo...@gmail.com: "Chrome Web Store: The app is
currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

Chrome Version : <Copy from: 'about:version'>
URLs (if applicable) : https://chrome.google.com/webstore
Other browsers tested: Yes
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5:
Firefox 4.x:
IE 7/8/9: OK

What steps will reproduce the problem?
1. Using 11.0.696.50 Chrome BETA
2. Try to visit Google Chrome Webstore web site.
3.

What is the expected result?
Visitors should see the website and its webpages functioning normally.

What happens instead?
Just an empty page with the message "Chrome Web Store
The app is currently unreachable." appearing on the white background.

Please provide any additional information below. Attach a screenshot if
possible.
A screenshot of the web site is in the attachment.

Attachments:
Chrome Web Store problem.JPG 17.0 KB

[chro...@googlecode.com]

Comment #2 on issue 80410 by mega...@gmail.com: "Chrome Web Store: The app

is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

This screen is reached when you run an App where the website is down. It
is displayed in place of the normal error page. The Web Store is
considered an App, so there you go.

It looks like the icon is broken, but unless you were able to access the
Web Store fine in another browser, this is intended behavior when Chrome
cannot connect to the Web Store.

[chro...@googlecode.com]

Comment #3 on issue 80410 by bruno.ju...@gmail.com: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

I also have the pb under win 7 64b and it works with IE9 (certificate error
but after answering error dialog, page is loaded).
Google Chrome 11.0.696.60
Bruno

[chro...@googlecode.com]

Comment #4 on issue 80410 by Hao.Guo...@gmail.com: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

Thanks a lot, Bruno. The website works when I uncheck "Check for server
certificate revocation" of Chrome browser option, but I wonder what the
problem that my computer or browser has regarding the certificate to make
this problem to occur. I also have to uncheck this same option for Google
Sync,. There is also a related problem with Gmail "https" mode when using
the gmail attachment advanced upload; I had to uncheck always using "https"
when accessing Gmail in order for advanced upload to work. From what I
heard, "https" also checks certificate revocation.

Thanks very much,
Hao Guo

[chro...@googlecode.com]

Comment #6 on issue 80410 by tushar...@gmail.com: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

Try unchecking

"Use TLS 1.0"
from chrome://settings/advanced > Security.

it worked for me.
btw I am behind a squid proxy server!

[chro...@googlecode.com]

Comment #7 on issue 80410 by kuopin...@gmail.com: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

Same too on Win XP, from the version 11.0.696.65 stable to 12.0.742.30 Dev,
but 10.0.648.205 works fine.

[chro...@googlecode.com]

Comment #8 on issue 80410 by slicky.dvl: "Chrome Web Store: The app is

currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

At work i'm behind a SQUID proxy (with any of direct connections to the net
being cut off) and this issue had been troubling me for a couple of day,
until I unchecked "Check for server certificate revocation". Now the
webstore seems to work fine.

At home (still behind a SQUID; however, direct outbound connections are
possible) the issue didn't show up.

[chro...@googlecode.com]

Comment #9 on issue 80410 by khurr...@gmail.com: "Chrome Web Store: The app

is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

I noticed that my trusted root certificates on windows were missing...

Installing the latest root certificates solved the issue

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3a027078-4cd7-4b27-9837-3d7e58dd5a89

[chro...@googlecode.com]

Updates:
Cc: ser...@chromium.org vandanas...@chromium.org
Labels: -Area-Undefined Area-UI Feature-Webstore GoogleFeedback

Comment #10 on issue 80410 by alage...@chromium.org: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

We receive many user reports with errors messages that "Chrome webstore
application is unreachable" when they try to install extensions.
For some users, after installing one extension they get this message.
Note : It works fine in firefox

30+ users have reported this issue in 'GoogleFeedback'
8+ users have reported in versions 11.0.696.71
Sample User reports :
http://goto.google.com/34370933
http://goto.google.com/31066631
For more users reports refer the Cluster URL below:
http://goto.google.com/1012163

[chro...@googlecode.com]

Comment #14 on issue 80410 by clutch1...@gmail.com: "Chrome Web Store: The

app is currently unreachable." via Chrome BETA
http://code.google.com/p/chromium/issues/detail?id=80410

Hi , I got the same issue and I got it solved !!!
I hope it works for you too .
I got this issue for almost two weeks before I found out that MY PC DATE
AND TIME IS WRONG !!! so thankfully I changed it to the right date and
TA-DA the webstore and other websites are available !!!
I really hope It works for all of you cuz this problem is a real pain in
the ASS ..
:)

Attachments:
finally.GIF 178 KB