Mature Content Tag In The Extension

[Omar Nasif]

Hi All
I am posting here on behalf of my team. 
We have got a chrome extension that was launched in the webstore on March 2020. So long it had been fine. 
A few weeks ago, suddenly we saw the Mature content tag in our extension. But, we have not added anything that can fulfil the criteria of falling under this category.

I tried to find ways to communicate with google authority for help but didn't find any clue.

Can anyone help me by informing the process of solving the issue?

We really need to solve the issue as it is creating a bad impact on the users' minds.

Kind Regards
Omar Nasif

[Omar Nasif]

Google chrome extension team took care of the issue. It is now resolved. Thanks to all. 

[Trading Connector]

Hi Omar,

I’m facing exactly the same issue. Could you share what action did you undertake to get Mature Content Tag removed? I would like to remove it from our product, too.

Thanks!

Tom Wisniewsky

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[Oliver Dunk]

Hi,

If you haven't already I'd suggest reaching out using the One Stop Support form: https://support.google.com/chrome_webstore/contact/one_stop_support

Thanks,

Oliver Dunk | DevRel, Chrome Extensions | https://developer.chrome.com/ | London, GB

To view this discussion on the web visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/C90B67D6-BE9B-4E5E-A7D7-B3240FDB440D%40gmail.com.

[Omar Nasif]

Hey,
We could not find the exact reason. But after a few updates on the Chrome extension, it was fixed automatically. 
You can change your extension's description and submit again. Follow their content guidelines. 

Thanks