Hey everyone,
I want to provide an update on the current state of extension reviews in the Chrome Web Store. We’ve experienced a surge in new extensions being submitted to the Chrome Web Store causing longer-than-expected wait times for new submissions and updates to be approved. We are aware that predictability in the review process is crucial for your planning. We sincerely apologize for this friction and appreciate your patience during this time.
While our review team works to process the queue, we recommend the following best practices to help expedite your specific review and avoid unnecessary resubmissions:
Schedule Publication in Advance: Please build additional buffer time into your release cycles and submit early for important updates. You can stage your release so you can put it live at a time of your choice.
Do Not Resubmit Pending Items: Refrain from canceling and resubmitting pending items in an attempt to speed up the process. Doing so resets your position in the queue and will always be slower than waiting for a response on your current submission.
For new extension submissions you should also check the following:
Minimize Permissions: Audit your extension before submission to remove unused permissions. For example, use the activeTab permission or optional host permissions to reduce the access your extension needs immediately at install time, which can speed up review.
Review Permission Usage: Check the list of commonly misunderstood permissions to ensure you are using them correctly.
Clean Up Code and Files: Don't include unnecessary files or dead code in your submission. This can slow down review, make your extension a larger download, and unused code can even lead to rejections if it violates policies.
Remove Remote Hosted Code: Check for Remote Hosted Code before submission.
Verify Contact Information: Make sure you can receive emails from all email addresses associated with your Developer Dashboard account and publisher, as this is where rejection emails and warnings are sent.
Check URLs: If you provide a privacy policy on your listing, ensure it is up to date and the URL works, as broken links are a common reason for rejection.
Thank you for your patience,
Sebastian, on behalf of the Chrome Web Store team
I don’t think “schedule your publication in advance” is a reasonable answer here. If it’s a bug, by definition you don’t know it exists until it’s already live. At that point, telling developers to wait through long review times again isn’t a solution it just compounds the problem. I also agree with Jack’s point. There needs to be a clear distinction between brand new extensions and established ones with large user bases. Many of us depend on our extensions for income, and delays like this can directly translate into financial loss. It’s hard to understand how a multi billion dollar company can’t balance this better.
I want to echo what Jack said because it’s exactly the core issue here. Why are brand new, low usage (and often AI generated) extensions being reviewed in the same queue as updates to established extensions with real user bases? That doesn’t make sense. Updates to existing extensions, especially ones impacting active users should be prioritized, not delayed behind a flood of new submissions.
The tiered system idea is exactly what’s needed. Many developers would gladly pay a yearly fee for faster reviews. Right now, high impact updates are being delayed behind low impact, often unused submissions that’s backwards and needs to be fixed.
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We used to confidently tell users that the Chrome Web Store had the fastest review times, while the Edge Add-ons Store often required a week or more.
Recently, this appears to have reversed: Edge reviews have become significantly faster, while Chrome Web Store submissions have remained pending for over three weeks with no progress.
I understand the increasing review pressure driven by the growing volume of extensions. However, this level of delay is becoming a practical issue for developers—especially considering that submissions exceeding three weeks are already considered abnormal and require support escalation .
A more scalable approach would be to introduce:
These measures could better balance security, efficiency, and ecosystem growth.
Thank you for your continued efforts, and I hope to see improvements soon.
Dear Sebastian and other Chrome Web Store team,
Since you guys are aware that this is a problem, and that this shouldn't be happening, and that this is affecting your developers, why are you not providing assistance to bigger developers trying to push crucial updates right now but can't? Instead, you're basically just telling them that they have no other choice than to wait.
The least you guys could do, temporarily, is allow for the request of expedited reviews via the One Stop Support forum, because you guys are aware that this is a problem, so you should be helping your users out while you fix it. Please take this into consideration.
Well, since we need to get into survival mode I've changed my website home page to a status tracking when you guys are going to review the extension.
And all these hundreds of angry emails from my users are slowly calming down because I'm giving them free $5 USD balance credit (for my platform) in exchange for their patience for Google to review the extension.
Gonna try to sleep through the next 28 business days (Holidays not included) to make it go by faster.

Dear Developer,
Thank you for reaching out and sharing your feedback regarding the current review times and the impact these delays have on your development process. I understand the frustration caused by these wait times, especially for critical bug fixes affecting your user base.
I am currently gathering information regarding the status of the review queue and the possibilities for addressing critical updates. I will return to you within 24 hours with a more detailed response.
Thank you for your patience.
Best regards,
Yannick Kamin
| Email sent via Mail Agent |
Hey everyone, thank you for your patience. I want to provide an update from the Chrome Web Store team. We're actively working to improve review times and have implemented different strategies to better prioritize extensions in our queue. We're already seeing an improvement in review times, but are still working through the queue. I will provide another update when there is more to share.
Please stay tuned and thank you for your (continued patience).
Sebastian on behalf of the Chrome Web Store team
Hi Sebastian,
Thank you for the update and for the work your team is doing to improve review times, it's appreciated.
I wanted to suggest a potential improvement that could really help developers: adding a way for us to see where our extension is in the review queue (or at least an estimated position or progress indicator). Having more visibility would make it much easier to plan and reduce uncertainty while waiting.
Thanks again for your efforts, and I look forward to future updates.
Best regards,
Thomas
I wanted to suggest a potential improvement that could really help developers: adding a way for us to see where our extension is in the review queue (or at least an estimated position or progress indicator). Having more visibility would make it much easier to plan and reduce uncertainty while waiting.
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Yes, I completely agree. Extensions with 500,000 users and 100 users simply cannot be treated the same way from a severity standpoint. Besides, review times of even a few days are unacceptable, especially for critical bug fixes.
There is a procedure to roll back to a previous version. However, it does not work if your application state has been migrated forward between releases, as rolling back would cause an older version to work with a newer state, breaking the extension. Rolling back also does not work when the problem is caused by a new browser version incompatibility.
The Chrome Web Store One Stop Support page does not work either. You simply get no response beyond the default, or get a response post-factum once the review has already passed.
> Dear developer,
> Thank you for contacting us. One of our associates will be in touch with you shortly.
> Sincerely,
> Chrome Web Store Developer Support
The review process itself is flawed. For example, our critical bug fix was incorrectly rejected after 2 weeks of waiting (Red Potassium) because a reviewer misread the description and injected the word "free" into it (the word "free" does not appear in the description), then claimed the product is not free, rejecting it due to a fabricated discrepancy. Item description did not update between the releases, by the way.
To put this into perspective, we lost 12% of our subscription revenue due to a critical bug fix taking 2 weeks to approve, not accounting for refunds, chargebacks, negative ratings, and support costs.
Hello, it has been over a week that several clients have been waiting because I cannot release my extension, as a major bug makes it unusable.
Do you have an estimated time of resolution for this issue? Thank you.
Have a nice day.
(ID: pbbbhbhcaiepibbalaoecnnkhemcmmdb)
Since then, I’ve made a lot of improvements and fixes, so I’m not sure whether I should keep waiting for the old version to be approved or cancel it and resubmit the latest version.I assume there’s some kind of prioritization system in place indeed, since I’ve seen many extensions submitted after mine already approved. I just want clarity on what to do, because the suggestion to do NOT resubmit an extension seems very confusing considering above statement.
Since then, I’ve made a lot of improvements and fixes, so I’m not sure whether I should keep waiting for the old version to be approved or cancel it and resubmit the latest version.
To view this discussion visit https://groups.google.com/a/chromium.org/d/msgid/chromium-extensions/6a973747-7dbd-4b23-b0b8-3f5f21effb88n%40chromium.org.
All I can say is that these guys are no help at all and just keep giving perfunctory replies.
I suspect that extensions pending review are simply slapped with a "waiting" label and thrown into an endlessly long queue. Why do I say this? As I mentioned in my previous reply, I have several extensions. The others get reviewed very quickly (I've actually released multiple versions of them during this timeframe), but this one specific extension hasn't been approved even after waiting for days.
What's really frustrating is that the extensions getting approved so quickly are mostly just new feature additions, whereas the version of the extension that is stuck waiting for review happens to be a bug fix that impacts all users.
Really appreciate it!