Unchecked "Publish after the review" checkbox. Not able to publish or cancel after the successful review

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Tactiq Dev

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Aug 16, 2020, 9:05:26 PM8/16/20
to Chromium Extensions
Steps:

1. Upload new package.
2. Uncheck the button "Publish automatically after the review".
3. Pass the review process.
4. Click on "Publish" button and receive "Internal error" window.

Screen Shot 2020-08-17 at 11.01.23 am.png

Screen Shot 2020-08-17 at 11.01.33 am.png



5. Click on "Cancel Publish" and it doesn't work either.


Now I'm fully blocked cause can't cancel nor publish. Any workaround would be much appreciated. Thanks!

Rémi

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Aug 18, 2020, 4:37:24 AM8/18/20
to Chromium Extensions, ksenia.d...@gmail.com
Exact same problem here today. 

We used the deferred publishing option and our extension was successfully reviewed about a week ago.
But now we are stuck with the same "Internal error" message when clicking on the "Publish" button.
Switching to the old developer dashboard does not help, as there is not even an "Edit" or "Publish" link on the item.
We filled the CWS support form and are waiting for an answer.

Tactiq Dev

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Aug 18, 2020, 8:07:36 PM8/18/20
to Chromium Extensions, Rémi, Tactiq Dev
All good, it was fixed for us today and I was able to publish. Cheers!

Simeon Vincent

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Aug 19, 2020, 2:05:06 AM8/19/20
to Tactiq Dev, Chromium Extensions, Rémi
Hey all,

Thanks for the reports. This is the first I've heard of this error and I'm opening an issue with the eng team now. If you're encountering issues with this feature, please open a ticket using the support contact form. That will help us track down the issue and I believe the support team will send out an update to the affected cases once we've resolved the issue.

Cheers,

Simeon - @dotproto
Developer Advocate for Chrome Extensions


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