Issue 116739 in chromium: Chrome freezes Windows 7 on page with css @font-face

[chro...@googlecode.com]

Status: Unconfirmed
Owner: ----
Labels: Type-Bug Pri-2 Area-Undefined

New issue 116739 by daniel.b...@gmail.com: Chrome freezes Windows 7 on page
with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Chrome Version : 17.0.963.56 (Offizieller Build 121963) m
URLs (if applicable) : http://elisabeth.baldes.name/
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5: OK
Firefox 4.x: OK
IE 7/8/9: OK
Google Chrome on Linux: OK

What steps will reproduce the problem?
1. open URL

What is the expected result?
Page loads immediately.

What happens instead?
Windows freezes completely for about 10 seconds, then the page loads
normally.

Please provide any additional information below. Attach a screenshot if
possible.

The page uses css @font-face to load OTF fonts. This does only happen on
Windows (7), it works well in Chrome on Linux and other browsers.

[chro...@googlecode.com]

Updates:
Labels: -Area-Undefined Area-WebKit WebKit-WebFonts

Comment #1 on issue 116739 by tk...@chromium.org: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

(No comment was entered for this change.)

[chro...@googlecode.com]

Updates:
Cc: ba...@chromium.org

Comment #2 on issue 116739 by yu...@chromium.org: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I cannot reproduce this with Chrome 17.0.963.56 m on Windows 7 SP1.

Do you observe the same issue for other web sites?

[chro...@googlecode.com]

Updates:
Cc: hb...@chromium.org r...@chromium.org jam...@chromium.org

Comment #4 on issue 116739 by yu...@chromium.org: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

CC'd people who might have clues.

[chro...@googlecode.com]

Comment #5 on issue 116739 by hb...@chromium.org: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Greetings,

Thanks for your bug report. It seems this page uses Web Fonts very
straightforwardly. As written in this page (*1), WebKit renders blank
spaces until it finishes loading web fonts used in this page. Sometimes,
this behavior looks as if Chrome freezes for a while. When Chrome actually
freezes for ~10 seconds, Windows Task Manager sets its status as "Not
Responding". On the other hand, if its status is still "Running" while
loading the page, it is alive. Would it be possible to use Windows Task
Manager and see Chrome is alive on your PC while loading the page?

(*1) <https://developers.google.com/webfonts/docs/technical_considerations>

Regards,

Hironori Bono

[chro...@googlecode.com]

Comment #6 on issue 116739 by kerry.sc...@gmail.com: Chrome freezes Windows

7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

For what it's worth, this happens to me all the time on 2 specific Windows
7 PC's. I have one other where it never happens. Been happening since
late 2011, through various versions of chrome.

And, the Google help forums are full of people with the same issue. Search
google for:
chrome windows 7 freezes
chrome windows 7 locked up
chrome windows 7 stalled
(etc)

Looks like it must be some combination of factors that's common enough that
lots of people see it, but rare enough that many never run into it.

It is bad enough that most just give up on chrome and use a different
browser.

[chro...@googlecode.com]

Comment #7 on issue 116739 by daniel.b...@gmail.com: Chrome freezes Windows

7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Sorry for the late answer. I cannot use task manager while this happens,
because Windows freezes completely (i.e. does not respond to user input at
all) when this happens. Not only the browser.

[chro...@googlecode.com]

Comment #8 on issue 116739 by jakob.ke...@gmail.com: Chrome freezes Windows

7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

The same problem occurs with my Google Chrome 19.1.1084.46 and Window 7
Enterprise SP1.
(I cannot move the mouse, Alt-Tab does not work etc while the freeze
occurs. Very annoying. After the few seconds everything continues to work
normally.)

[chro...@googlecode.com]

Comment #9 on issue 116739 by nsho...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Also confiming on current stable release. Here is additional example of url
- http://www.nerfnow.com/comic/741

[chro...@googlecode.com]

Comment #10 on issue 116739 by hon...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Confirmed on Windows 7 SP1, chrome 20.0.1132.57m. Common page causing
problem: www.mathjax.org (freezed while loading Latex webfont)

[chro...@googlecode.com]

Comment #11 on issue 116739 by nunomigu...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

This happens to me in some laptops I have.
Everything freezes for about 1 minute. After that, it doesn't happen
anymore, until I reboot my laptop.

However, never happened with my PC.

[chro...@googlecode.com]

Comment #12 on issue 116739 by sjorf...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I have the same problem, on two different laptops - Windows freezes
completely and the hard disk thrashes for about 30 seconds when loading web
fonts, and then is fine until the next reboot. I don't think it is a
Chrome-specific problem, as I get the same result in Firefox.

[chro...@googlecode.com]

Comment #13 on issue 116739 by crocodil...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I had this problem on a Windows Vista machine when viewing pages with
embedded LaTeX. Installation of the STIX fonts (http://www.stixfonts.org/)
resolved the problem on this machine.

For me the problem was specifically with embedded LaTeX content, and I
never experienced it in any other context.

[chro...@googlecode.com]

Comment #14 on issue 116739 by tar...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

This happens every time with http://eve-central.com/ -- it can even trigger
it on prefetch sometimes.

[chro...@googlecode.com]

Comment #15 on issue 116739 by schwarzenneger2000: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I have the same issue (Win7 HP SP1, Chrome 23.0.1271.97 m). The page
mentioned in the original post produces the problem, so do some other pages
mentioned in the comments.

Note that this happens only one time. Afterwards, refreshing the page,
opening it in new tab, opening in new window, opening after restarting the
browser, etc, does not reproduce the problem --but-- restarting the
computer does. Also, if one of the pages mentioned in the comments caused
the problem, then the others won't i.e. this happens exactly once per
windows session.

[chro...@googlecode.com]

Comment #16 on issue 116739 by ahaarnos: Chrome freezes Windows 7 on page

with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I have this same issue (http://digg.com is the consistent culprit for me).

I can confirm that a complete uninstall/reinstall earlier today did
absolutely nothing to alleviate the problem...

I am running Win7 Pro x64 SP1 (upgraded from Vista x64 -- in case that's
relevant). Chrome version (before and after) is: 23.0.1271.97 m.

[chro...@googlecode.com]

Comment #17 on issue 116739 by tar...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Tested with --disable-gpu, same effect.

[chro...@googlecode.com]

Comment #18 on issue 116739 by tar...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

So I installed the WPR to try and capture a system trace -- and it stopped
happening to me. :(

[chro...@googlecode.com]

Comment #19 on issue 116739 by R3mo...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I also experience this issue, Version 24.0.1312.57 m on Win 7 x64.

Sites like theverge.com, thenextweb.com,
http://www.mindscapehq.com/products/web-workbench/getting-started?edition=any
was the latest.

My computer totally freezes, with no mouse movement or anything. When it
catches up the mouse replays any movement done when frozen.

[chro...@googlecode.com]

Comment #20 on issue 116739 by birmi...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

My Dell Precision M6500 has the same problem described here as others. The
only thing I have to add is that my drives are RAID 1 configured.

It happens a lot but most recently on http://whatif.xkcd.com/16/
Version 24.0.1312.57 m, Win 7 x64

[chro...@googlecode.com]

Comment #21 on issue 116739 by tar...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Hm, I also have RAID 1 via Intel RST.

[chro...@googlecode.com]

Comment #22 on issue 116739 by strijbol...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

This also happens on my computer. I use Windows 7, latest version of Chrome
Beta (but it also happened in regular Chrome). This happens on pages like
thenextweb, ... This is annoying!

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[chro...@googlecode.com]

Comment #25 on issue 116739 by neik...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I don't know about you, but this happens to me when using Internet Explorer
10 in the same websites, too. I'm starting to think it may be related to
the video driver.

In my case, it is "Mobile Intel(R) 965 Express Chipset Family".

[chro...@googlecode.com]

Comment #26 on issue 116739 by wilbert....@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I have had this on and off with various websites for, I believe, the last
two years on two machines (my old work laptop, and now my home laptop as
well). One was a Dell laptop with internal video driver, the other an Asus
with it's own NVidia card. And I only have it with certain websites on each
machine. I remember memebase.com being one for a while, and most recently
it has been the facebook.com login page you get when not having a login
session cached.

It is very hard to diagnose because the entire machine freezes up, except
sound. So if I'm playing a Youtube video, or an mp3 on my machine, it still
runs.

[chro...@googlecode.com]

Comment #27 on issue 116739 by cens.use...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I can confirm this bug on Windows 7 32 bit with the latest Chrome, I've
experienced the same issues on multiple of the websites listed in this
discussion. The bug can be triggered by rebooting the computer, running
chrome and navigating to any of the offending websites. This will cause the
page to load, and when it is almost finished loading it will hang at a step
called "layout" in the event timeline (however this will only be visible
after the computer becomes responsive again). During this time the mouse
can be moved and sound will continue playing it it was started beforehand,
however everything else will be completely unresponsive. If you press
control-alt-delete it will only trigger after the computer has become
responsive again.

In some cases when the computer unfreezes it will flash the "unresponsive
tab" page flashes momentarily before showing the offending page. Attempts
to diagnose commonly fail because the issue seems to freeze the entire OS
GUI, any keypresses, clicks, or mouseovers will only respond when the
computer unfreezes.

Known offending pages:
http://www.nerfnow.com/
http://what-if.xkcd.com/
http://xkcd.com/1193/
Several other pages have triggered the issue too.

[chro...@googlecode.com]

Comment #30 on issue 116739 by fauxtro...@gmail.com: Chrome freezes Windows

7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

It often says "Waiting for ssl.typography.com...." in status bar when
Disqus freezes up Chrome, so I'm leaning towards this being a font issue.

I've also noticed that Disqus seems to use fonts that are Base64 encoded
into a CSS file. See here:
https://media.disqus.com/fonts/gotham/14386/8DA447183D547B2DC.css

I didn't know you could do that, but I wonder if that has something to do
with this. It's not just freezing Chrome, but the whole OS. Just for a
few seconds. It doesn't happen when I use Firefox or IE.

[chro...@googlecode.com]

Comment #31 on issue 116739 by jeff.ras...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I can confirm this happens to my computer Windows 7 SP1. My first thought
was that this was related to loading WebGL or some other type of graphics
GPU issue.

I'm willing to run diagnostics. The webpage that consistently freezes the
entire operating system for 20-30 seconds is theverge.com. It seems to
happen only once per reboot. I haven't tried to hibernate to see if I get
the same result shown in other posts.

Attachments:
systeminfo.txt 10.4 KB
About Memory.pdf 184 KB

[chro...@googlecode.com]

Comment #32 on issue 116739 by martijn....@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I can confirm this too, also on theverge.com. Happens both on my macbook
running windows 7 SP1 in bootcamp and my normal desktop running windows 7
SP1. Happens only once after each reboot.

[chro...@googlecode.com]

Comment #33 on issue 116739 by jeff.ras...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I was not able to reproduce the problem after hibernating and cannot test
sleep on this system.

[chro...@googlecode.com]

Comment #34 on issue 116739 by jeff.ras...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I am attempting to follow this advice to pinpoint issue with Windows 7
freezing to the point of not having the ability to press Ctl-Alt-Del. I'm
also trying to see if just installing the Windows Performance Analysis
Toolkit will stop this behavior.

http://superuser.com/questions/26862/how-do-i-troubleshoot-a-windows-7-freeze-or-slowness

<quote>
Most system freezes (where you can't use hot-keys like CTRL+ALT+DEL) are
caused by hanging drivers, so you will have to either replace the device or
update the driver. Troubleshooting can be done:

1. Download the setup from Windows Performance Analysis Tools for your
Windows version.
2. Install the software on your system.
3. Open a command prompt as administrator, and copy paste the next command:

xperf -start perf!GeneralProfiles.InBuffer && timeout -1 && xperf -stop
perf!GeneralProfiles.InBuffer myTrace.etl

4. Press ENTER once to start the command, now you will have to wait till
your system hangs. You can do whatever you want to. Please no heavy
activity like gaming or private things...
5. Right after your system stops hanging you go to the console and press
ENTER.
6. After waiting some time a log file myTrace.etl will be produced,
compress this to a zip file.
</quote>

[chro...@googlecode.com]

Comment #35 on issue 116739 by jeff.ras...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

After I put my machine into hibernate, I haven't been able to reproduce the
problem.

Here are some other actions that I performed that may have changed the
freezing behavior. I downloaded the winsdk_web.exe file and executed it,
chose just the Windows Analysis Toolkit and started downloading the ~70MB
file. Before it finished downloading I canceled the install and rebooted
my computer to see if there was a change in behavior after hibernating the
computer. The next time I attempted to freeze the computer I ran
sysinternals Process Explorer in the background as a monitor but I never
was able to trigger another freeze.

I did click through a number of other suggested websites from this forum
where this behavior was supposed to occur.

[chro...@googlecode.com]

Comment #36 on issue 116739 by cedrc...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

My Windows was also freezing on the Facebook login page, with Firefox,
Chrome and IE9.
I copied one of the "@font-face" (FreightSans Pro), decoded it (base64) and
saved it as a ".otf" file (opentype).
Opening this file with Windows font viewer was also making the OS hang.
I tried to deactivate/reactive my graphics drivers and then copied the OTF
file in Windows fonts directory.
Since then, the problem disappeared, even after I removed the file from the
fonts directory.
Maybe installing this font forced Windows to "repair" something in its font
management.

[chro...@googlecode.com]

Comment #37 on issue 116739 by Chris.Lu...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

This bug happens to me as well in chrome, most often at
http://www.tomshardware.com/ and on less occasions nerfnow.com I am also
running adblocker right now, though the freezing happened before I started
using adblocker

[chro...@googlecode.com]

Updates:
Status: WontFix

Comment #38 on issue 116739 by kenji...@chromium.org: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I wasn't able to reproduce this issue.

From the last comments, it seems that the issue is triggered by something
specific in these machine. I would recommend sharing chrome://gpu-internals
info to find if there is something in common and updating all your drivers
as a potential solution.

[chro...@googlecode.com]

Comment #39 on issue 116739 by schwarze...@hotmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

The comments about drivers are misleading. I am able to reproduce the issue
on laptops with different MOBO manufacturers.

[chro...@googlecode.com]

Comment #40 on issue 116739 by schwarze...@hotmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

The comments about drivers are misleading. I am able to reproduce the issue

on two laptops with different MOBO manufacturers.

[chro...@googlecode.com]

Comment #41 on issue 116739 by tar...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Please don't wontfix this. Give us debug steps and we'll work with you to
get a repro.

[chro...@googlecode.com]

Comment #42 on issue 116739 by fauxtro...@gmail.com: Chrome freezes Windows

7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Oh for god's sake. I don't believe this. How dare they close such a
critical, widely complained about bug. What is the point of Chrome if they
are going to leave such ridiculous problems unfixed?

[chro...@googlecode.com]

Comment #43 on issue 116739 by nkos...@chromium.org: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Re comment #40:

>> The comments about drivers are misleading.

Having up-to-date graphics drivers is one of the recommendations to have
better (and hopefully bug free) hardware graphics accelerations.

Re comment #41:

>> Give us debug steps and we'll work with you to get a repro.

See comment #38 which suggests providing info of chrome://gpu-internals.
See also these instructions on how to report hang:
http://dev.chromium.org/for-testers/bug-reporting-guidelines/hanging-tabs

[chro...@googlecode.com]

Comment #44 on issue 116739 by cens.use...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I managed to trigger the same behaviour with another program today
(MCP-HC). It froze the complete OS for a small amount of time. After this I
opened chrome and navigated to one of the earlier mentioned offending
pages, which would normally trigger this bug since I didn't trigger it
before on this session. However while it would freeze reliably if I'd do
this, it ran fine this time. This leads me to thinking this issue is not
chrome-related, but might be related to windows' font handling itself.

[chro...@googlecode.com]

Comment #45 on issue 116739 by andrefiu...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I too have this issue for a long time both in Firefox (that I used to use
quite some time ago) and now in Chrome as well so like #44 says it probably
is a Windows issue (I have Win 7 Ultimate x64).

Things to note: it only happens ONCE per session. Also, the time it hangs
up, for me, is always the same amount of time, that is usually around 25 or
30 seconds (which is still an eternity).

It happens 100% (once per session) of the time in sites like
surrenderat20.net (but only after clicking on a post which means it has
something to do with that DISQUS loading I guess) and also in
dailymotion.com, the ones that come to my mind.

Now, the only solution (besides some tips here) I found while googling was
here (hope it's fine to link it):
https://support.mozilla.org/en-US/questions/957111

It's 100% the exact same issue. Problem is, how can we disable such a thing
in chrome? Is it possible?

[chro...@googlecode.com]

Comment #46 on issue 116739 by andrefiu...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I too have this issue for a long time both in Firefox (that I used to use
quite some time ago) and now in Chrome as well so like #44 says it probably
is a Windows issue (I have Win 7 Ultimate x64).

Things to note: it only happens ONCE per session. Also, the time it hangs
up, for me, is always the same amount of time, that is usually around 25 or
30 seconds (which is still an eternity).

It happens 100% (once per session) of the time in sites like
surrenderat20.net (but only after clicking on a post which means it has
something to do with that DISQUS loading I guess) and also in
dailymotion.com, the ones that come to my mind.

Now, the only solution (besides some tips here) I found while googling was
here (hope it's fine to link it):
https://support.mozilla.org/en-US/questions/957111

It's 100% the exact same issue. Problem is, how can we disable such a thing
in chrome? Is it possible?

To sum this up
(http://webmasters.stackexchange.com/questions/24180/google-chrome-font-face-problem):

1. It is not just Chrome that freezes, the whole computer, even the mouse
pointer freezes
2. Some people (like me) reported the same with FireFox
3. The issue at PhotoShop startup (reading fonts... stage) happens as well
4. If your computer choked once, it won't again no matter how many times
the browser is closed or re-opened. But restarting the computer brings back
the problem

[chro...@googlecode.com]

Comment #48 on issue 116739 by cedrc...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Thanks #47.
If somebody wants to try it, here is the OTF file I put in my fonts folder
to solve the problem.

Attachments:
FreightSansProSemibold.otf 15.0 KB

[chro...@googlecode.com]

Comment #49 on issue 116739 by cens.use...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I can confirm what #36, #47 and #48 say. This problem can be solved by
installing a font (like the one which was posted in #48). I downloaded the
font file, opened it in the default program in windows, installed it, and
no more freezing.

This bug is probably not the fault of chrome but more of how windows
handles font caching.

[chro...@googlecode.com]

Comment #50 on issue 116739 by Kylev...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

Running the latest version of chrome on a Windows 7 32bit low-spec laptop.
Freezing on the facebook login page occurred for a few weeks now and after
being thoroughly annoyed I decided to dive in. Inspecting the facebook code
I found the before-mentioned base64 encoded font Freight Sans Pro. I
suspected some time ago that this may have been the issue and got
searching, coming across this thread. After installing #48s attached OTF
font I can confirm that the issue no longer occurs on the facebook login
page.

Originally I thought it may have been related to real-time anti-virus
scanning (since the font files seem to be thoroughly scanned on opening)
but this doesn't occur on any of my other machines. Thus, I suspect that it
may be related to the intel graphics drivers shipped with the machine. To
what degree it affects the caching/loading of font files I'm not sure, but
that seems to be the only largely differing variable between my machines.

[chro...@googlecode.com]

Comment #52 on issue 116739 by schwarze...@hotmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I have not seen the issue in the past 4 weeks or so; before that it used to
happen once per boot. I think it is gone away with some Windows updates.

[chro...@googlecode.com]

Comment #53 on issue 116739 by bit...@gmail.com: Chrome freezes Windows 7

on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

reply to #51 - i tried to reproduce and create dump on http://kinhr.com/,
which i knew can trigger the freeze problem when loading web-font for their
large h1 title.

but my problem is exactly as described in #46, when chrome freezes, the
whole OS is unresponsive (even mouse pointer doesn't move, once the h1
title appears, OS is back to normal). So "creating minidump when chrome
process freezes" isn't really possible.

Please let us know how should we create a minidump in this scenario. My
about:gpu page attached (on a chinese OS, so some of the output are in
chinese unfortunately)

Attachments:
gpu.htm 78.8 KB

[chro...@googlecode.com]

Comment #54 on issue 116739 by bitinn: Chrome freezes Windows 7 on page

with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

To follow up on this issue, may I know if there is a way to start chrome
with only one child process so I can use procdump to produce some minidump
for investigation?

The problem, as I previously described, is that the whole computer hangs
when loading web font initially (mouse not responsive), so I need to use
procdump to capture a series of minidump at intervals and reproduce the
issue instead.

[chro...@googlecode.com]

Comment #55 on issue 116739 by jason.ma...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I haven't read though all the answers but I have been having this issue for
months and finally uncovered a solution (at least for my laptop). It seems
to be a graphics card issue rather than a Chrome issue. The graphics card
I'm running is a Raedon 6490m and to fix the freezing issue I went into the
Catalyst Control Centre, clicked the power tab, then switchable graphics,in
here I changed the power setting for Chrome to power saving. It seems to
have completely solved the issue so I hope this helps someone out.

[chro...@googlecode.com]

Comment #56 on issue 116739 by johnsond...@gmail.com: Chrome freezes

Windows 7 on page with css @font-face
http://code.google.com/p/chromium/issues/detail?id=116739

I was also facing same issue, I tried a lot to fix this however I was not
able to do that. At last I just visited http://computertechsupport.us/ and
made a call on their toll free. I got instant help for my computer by a
certified technician.

[chro...@googlecode.com]

Updates:
Status: WontFix

Comment #57 on issue 116739 by kenji...@chromium.org: Chrome freezes

Windows 7 on page with css @font-face

https://code.google.com/p/chromium/issues/detail?id=116739

I've seen roughly related issues that have been fixed a while ago. We
haven't seen any reports lately.
Given how old this issue is, I'm gonna assume that it has been fixed.

If it still hurst, please open up a new bug with the usual details (os
version, chrome version) as well as chrome://gpu and the state of
DrectWrite in chrome://flags