Issue 108645 in chromium: "font-family": Local font shows odd symbols/characters

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chro...@googlecode.com

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Dec 26, 2011, 12:21:19 PM12/26/11
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Status: Unconfirmed
Owner: ----
Labels: OS-Mac Area-Undefined Pri-2 Type-Bug

New issue 108645 by rmnet....@gmail.com: "font-family": Local font shows
odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Chrome Version : 18.0.983.0
OS Version: OS X 10.6.8
URLs (if applicable) : http://lifevaluesinventory.org
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Chrome (16.0.912.63): OK
Safari 5: OK
Firefox 4.x: OK
IE 7/8/9: OK

What steps will reproduce the problem?
1. Install a web font locally. I'm using "Museo Sans" with is free from
FontSquirrel.com (I imagine you can do the same with a font from Google Web
Fonts).
2. Create an HTML page and add a "font-family" property that references the
*local* name of that font *first* and then the online version *second*.
ex: font-family: "Museo Sans", "MuseoSans500", sans-serif;
3. Load the page in Canary (18.0.983.0).

What is the expected result?
- The local version of the font will be used (so a font download from the
server isn't necessary) and look like readable text, not wacky characters.

What happens instead?
- The local version of the font is garbled and shows weird characters (see
attached screenshot).
- Canary must not realize the text is garbled, because it doesn't fall back
to the online version.
- When I remove the reference to the local version, Canary uses the online
version and looks fine.
ex: font-family: "MuseoSans500", sans-serif;

Additional Notes
- I think there's a been a slight regression of:
<http://code.google.com/p/chromium/issues/detail?id=72727>
- Originally, that bug (72727) wasn't using the local version of the font
at all and wasn't falling back to the next font in line (in this case, the
online version). Instead, it would display the text as Times New Roman.
- Eventually that was fixed and Canary was working fine. I just tested this
again the other day against a site and testcase that I'd used to test 72727
against and I saw these weird characters. So I think some new bug has been
introduced into the same system that was going funny in 72727. Only this
time, instead of Times New Roman, it's something a bit worse :-)
- You can download MuseoSans500 from
<http://www.fontsquirrel.com/fonts/Museo-Sans>. I didn't attach it here
because I wasn't sure about licensing.

- I've attached screenshots (Testcase: normal size + enlarged, example
site) and my testcase (the first and second line of text should use the
same font).

Attachments:
Chrome-font-face-bug-testcase.html 1.2 KB
Screen shot 2011-12-26 at 12-26, 12.04.09PM.png 37.2 KB
Screen shot 2011-12-26 at 12-26, 12.04.23PM.png 53.4 KB
Screen shot 2011-12-26 at 12-26, 12.16.22PM.png 26.8 KB

chro...@googlecode.com

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Dec 26, 2011, 12:42:57 PM12/26/11
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Comment #1 on issue 108645 by rmnet....@gmail.com: "font-family": Local

Re-uploading the screenshot of the example website
<http://lifevaluesinventory.org>.

Attachments:
Screen shot 2011-12-26 at 12-26, 12.39.22PM.png 599 KB

chro...@googlecode.com

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Dec 27, 2011, 5:49:20 AM12/27/11
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Updates:
Cc: jer...@chromium.org

Comment #2 on issue 108645 by jer...@chromium.org: "font-family": Local

* Does this work correctly with a nightly build of Safari
(http://nightly.webkit.org/) ?
* Does the problem go away if you launch Chrome with the --no-sandbox
command line flag?

chro...@googlecode.com

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Dec 27, 2011, 10:02:42 AM12/27/11
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Comment #3 on issue 108645 by rmnet....@gmail.com: "font-family": Local

- Tested in Webkit r103679 (December 26, 2011): OK (no bug).
- Started Canary *with* "--no-sandbox": OK! The local font loads as it
should.

That's great!
What does that mean?

chro...@googlecode.com

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Dec 27, 2011, 1:56:16 PM12/27/11
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Comment #4 on issue 108645 by rmnet....@gmail.com: "font-family": Local

Related: Issue 29729 - "Chrome sandbox blocks loading of fonts stored
outside stock system locations"
<http://code.google.com/p/chromium/issues/detail?id=29729>

Not sure if it was really fixed though. Lots of references to other bugs,
including Issue 72727, which is where this issue comes from.

chro...@googlecode.com

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Jan 6, 2012, 5:21:19 AM1/6/12
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Comment #6 on issue 108645 by DieBu...@gmail.com: "font-family": Local font

I have the same very annoying problem.
To reproduce, install Droid Serif with FontExplorer, restart Chrome, tada!


Attachments:
Screen Shot 2012-01-06 at 10.42.59 AM.png 59.3 KB

chro...@googlecode.com

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Jan 6, 2012, 5:25:21 AM1/6/12
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chro...@googlecode.com

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Jan 6, 2012, 10:28:01 AM1/6/12
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Updates:
Status: Untriaged

Comment #8 on issue 108645 by tha...@google.com: "font-family": Local font

(No comment was entered for this change.)

chro...@googlecode.com

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Jan 13, 2012, 7:22:20 AM1/13/12
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Updates:
Cc: ba...@chromium.org

Comment #9 on issue 108645 by yu...@chromium.org: "font-family": Local font

chro...@googlecode.com

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Jan 21, 2012, 10:49:00 AM1/21/12
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Comment #10 on issue 108645 by DieBu...@gmail.com: "font-family": Local

This really needs to get more attention! Having the very basic content
accessible is more important than any speed improvements, new features or
whatever. I wouldn't care so much if it was the wrong font, but it's
completely unreadable.

As an professional designer, I have quite a few fonts, and I can't read any
text if an website is using any of them!

chro...@googlecode.com

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Jan 23, 2012, 2:42:51 AM1/23/12
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Comment #11 on issue 108645 by ba...@chromium.org: "font-family": Local

I tried to reproduce the bug with 18.0.983.0 and 18.0.1016.0 on MacOS
10.7.2, but I couldn't see the bug. Does this bug still happen?

chro...@googlecode.com

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Jan 23, 2012, 2:58:56 AM1/23/12
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Comment #12 on issue 108645 by jer...@chromium.org: "font-family": Local

Bashi: I think this bug is related to the interaction of font management
software (in DieBuche's case FontExplorer) and the Mac sandbox. Such
software allows you to install fonts from an arbitrary location on disk.

We have code in place to side-load fonts that are blocked by the sandbox
via the browser but it looks like the code isn't kicking in in this case, I
need to look more closely to figure out what's going on.

chro...@googlecode.com

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Jan 23, 2012, 3:11:00 AM1/23/12
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Comment #13 on issue 108645 by ba...@chromium.org: "font-family": Local

Jeremy: I see. Thank you for the information.

chro...@googlecode.com

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Jan 23, 2012, 4:11:17 AM1/23/12
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Comment #14 on issue 108645 by andrew.pietsch: "font-family": Local font

Still happening for me with 10.7.2 and 18.0.1010.0 dev

All other browsers are fine and the the only font software I have installed
is Fontcase (http://www.bohemiancoding.com/fontcase)

chro...@googlecode.com

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Feb 13, 2012, 6:36:29 AM2/13/12
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Comment #17 on issue 108645 by ba...@chromium.org: "font-family": Local

Issue 113834 has been merged into this issue.

chro...@googlecode.com

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Mar 28, 2012, 10:00:09 AM3/28/12
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Comment #20 on issue 108645 by welkerpa...@gmail.com: "font-family": Local

Has anyone tried a manual fix like moving the font location of their
managed font library?

I use the latest FontExplorer and I got the same problem (Safari works fine
here).


chro...@googlecode.com

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Mar 31, 2012, 2:13:39 AM3/31/12
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Comment #22 on issue 108645 by and.mont...@gmail.com: "font-family": Local

Same problem for me and all web-designers in my office.
Chrome: 18.0.1025.142

We've found that ONLY when our google web fonts are activated in Font
Explorer X 3.1.1, do our sites look broken. As SOON as we deactivate, the
sites look perfect (with their google web fonts)
This problem didn't start happening until either yesterday, March 29th or
today, the 30th.

chro...@googlecode.com

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Apr 2, 2012, 12:49:33 AM4/2/12
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Updates:
Owner: ba...@chromium.org

Comment #23 on issue 108645 by ba...@chromium.org: "font-family": Local

Looks like this could occur on SnowLeopard (e.g. issue 121351 and issue
108645) now. I'll take a look.

chro...@googlecode.com

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Apr 2, 2012, 12:53:33 AM4/2/12
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Comment #24 on issue 108645 by ba...@chromium.org: "font-family": Local

s/issue 108645/issue 120929/

chro...@googlecode.com

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Apr 2, 2012, 4:27:46 PM4/2/12
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Comment #27 on issue 108645 by chrisvan...@gmail.com: "font-family": Local

This definitely looks a bug that cropped up in Chrome 18, which was just
released in the stable channel a few days ago.

I just confirmed that it persists in Chrome Canary 20.0.1089.0 as well, on
OS X 10.6.8.

chro...@googlecode.com

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Apr 2, 2012, 10:24:26 PM4/2/12
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Comment #32 on issue 108645 by kenji...@chromium.org: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Found the following feedback that seems related:

Report# 235485128
18.0.1025.142 (129054)
Mac OS X 10.7.3


Attachments:
garbled.png 187 KB

chro...@googlecode.com

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Apr 3, 2012, 3:59:57 AM4/3/12
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Updates:
Status: Started

Comment #34 on issue 108645 by ba...@chromium.org: "font-family": Local

@thakis -- thank you for reminding me that. We create SkTypeface from
FontPlatformData::ctFont() in
Source/WebCore/platform/graphics/skia/FontSkia.cpp, but
FontPlatformData::ctFont() doesn't point to the correct NSFont* when we
load the font from the browser process. I'm preparing the fix.

BTW, during the investigation, I realized that there are some problems with
out-of-process font loading.

- In the browser process, we call IO functions from a thread that disallows
IO:
http://code.google.com/searchframe#OAMlx_jo-ck/src/content/common/mac/font_loader.mm&exact_package=chromium&q=font_loader.mm&type=cs&l=110
This causes crashes when we use debug build.
- If we deactivate a font which was loaded by using OOP loading, and then
activate it again, CTFontGetPlatformFont() in
FontLoader::LoadFontIntoBuffer() returns NULL. This causes renderer crashes
as the result of hitting NOTREACHED() in
RendererWebKitPlatformSupportImpl::SandboxSupport::loadFont().

We should fix them too. (I'll do it later)


chro...@googlecode.com

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Apr 3, 2012, 4:15:29 PM4/3/12
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Comment #40 on issue 108645 by tha...@chromium.org: "font-family": Local

To reiterate:

playmobil@ wrote code to ipc text from the browser process to the renderer
process
i guess that code isn't getting used in skia
so the sandbox makes font loading fail
skia needs to use that codepath

chro...@googlecode.com

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Apr 3, 2012, 4:27:38 PM4/3/12
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chro...@googlecode.com

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Apr 7, 2012, 6:38:20 AM4/7/12
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Comment #57 on issue 108645 by sastian: "font-family": Local font shows odd
symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

same issue here... version 18 of chrome.. started with the use of
FontExplorer X Pro... going to try uninstalling FontExploder... Huge fail
on the part of Chrome

chro...@googlecode.com

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Apr 7, 2012, 8:36:08 PM4/7/12
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Comment #58 on issue 108645 by rob.ande...@iota.co.nz: "font-family": Local

Re: My comment 54 and Fontcase.

I've since reinstalled the latest version of Fontcase via AppStore and the
problem has not reoccurred. So in my case, I think it was just that I had
an older version of this font manager.

chro...@googlecode.com

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Apr 8, 2012, 12:43:21 PM4/8/12
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Comment #59 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

Odd browser behavior [ver 18.0.1025.152]: I received notification to
restart chrome and the font problem was worked out; then I refreshed and
the odd characters reappeared. Then a few minutes later they disappeared
and fonts were OK. Now - in two instances of the same page running within
Chrome, one is fine and the other is garbled text.

chro...@googlecode.com

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Apr 9, 2012, 1:46:09 AM4/9/12
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Comment #60 on issue 108645 by bugdro...@chromium.org: "font-family": Local
font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645#c60

The following revision refers to this bug:
http://src.chromium.org/viewvc/chrome?view=rev&revision=131324

------------------------------------------------------------------------
r131324 | ba...@chromium.org | Sun Apr 08 19:41:13 PDT 2012

Changed paths:
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/browser/renderer_host/render_message_filter.cc?r1=131324&r2=131323&pathrev=131324
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/common/mac/font_loader.mm?r1=131324&r2=131323&pathrev=131324
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/common/mac/font_loader.h?r1=131324&r2=131323&pathrev=131324
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/common/sandbox_mac_fontloading_unittest.mm?r1=131324&r2=131323&pathrev=131324
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/browser/renderer_host/render_message_filter.h?r1=131324&r2=131323&pathrev=131324
M
http://src.chromium.org/viewvc/chrome/trunk/src/content/renderer/renderer_webkitplatformsupport_impl.cc?r1=131324&r2=131323&pathrev=131324

Mac: OOP font loading should run on FILE thread.

FontLoader calls file_util::GetFileSize() and file_util::ReadFile(),
which should be called from the file thread, but FontLoader runs on the
io thread now. Make it run on the file thread.

BUG=108645
TEST=none


Review URL: http://codereview.chromium.org/9950141
------------------------------------------------------------------------

chro...@googlecode.com

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Apr 9, 2012, 2:45:39 PM4/9/12
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Comment #62 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

I use google web fonts on my own web site. Attached is the garbled mess
that is displayed today in Chrome.

Attachments:
Screen shot 2012-04-09 at 2.43.11 PM.png 338 KB

chro...@googlecode.com

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Apr 9, 2012, 5:02:41 PM4/9/12
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Comment #63 on issue 108645 by d...@chromium.org: "font-family": Local font

Issue 121675 has been merged into this issue.

chro...@googlecode.com

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Apr 9, 2012, 10:28:11 PM4/9/12
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Updates:
Cc: r...@google.com vivi...@chromium.org anan...@chromium.org

Comment #67 on issue 108645 by ba...@chromium.org: "font-family": Local

Issue 122658 has been merged into this issue.

chro...@googlecode.com

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Apr 10, 2012, 8:05:04 PM4/10/12
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Comment #69 on issue 108645 by
dave.my...@truenorthservice.com: "font-family": Local font shows odd
symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Is this going to go into the v18 line soon? Chrome is often unusable now
(I'm having to revert to Safari for many websites that use Google web fonts
and for Gmail for emails coming from rich text mail clients like Outlook).

Many emails from business contacts are unreadable in Chrome until this is
fixed.

Is there a known workaround for people that use font management
programs? "Stop using them" isn't a valid workaround since the font files
have already been moved around on the filesystem. Neither is "Turn them
off" for the same reason. I saw mention of "--no-sandbox" but that is
obviously undesirable because that opens up vulnerabilities.

chro...@googlecode.com

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Apr 10, 2012, 8:45:05 PM4/10/12
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Comment #70 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

I agree with the previous post. I'm not very technical so a technical work
around is it going to be of any help to me. To make matters worse my entire
business runs on google apps, so switching browsers isn't a solution. The
sooner you can get this problem resolved the better it will be for me and
my business.

chro...@googlecode.com

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Apr 10, 2012, 9:46:46 PM4/10/12
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Comment #72 on issue 108645 by ba...@chromium.org: "font-family": Local

Issue 122915 has been merged into this issue.

chro...@googlecode.com

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Apr 10, 2012, 10:16:46 PM4/10/12
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Comment #73 on issue 108645 by seancava...@gmail.com: "font-family": Local

I don't have any web fonts, per se, installed locally, but I do have
Adobe's Myriad Pro family installed (OpenType OTF fonts). When I deactivate
them, Chrome displays just fine.

chro...@googlecode.com

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Apr 10, 2012, 11:03:26 PM4/10/12
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Updates:
Labels: merge-merged-1084

Comment #74 on issue 108645 by bugdro...@chromium.org: "font-family": Local
font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645#c74

The following revision refers to this bug:

http://src.chromium.org/viewvc/chrome?view=rev&revision=131699

------------------------------------------------------------------------
r131699 | ba...@chromium.org | Tue Apr 10 19:31:02 PDT 2012

Changed paths:
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/renderer/renderer_webkitplatformsupport_impl.cc?r1=131699&r2=131698&pathrev=131699
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/common/mac/font_loader.mm?r1=131699&r2=131698&pathrev=131699
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/browser/renderer_host/render_message_filter.cc?r1=131699&r2=131698&pathrev=131699
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/browser/renderer_host/render_message_filter.h?r1=131699&r2=131698&pathrev=131699
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/common/mac/font_loader.h?r1=131699&r2=131698&pathrev=131699
M
http://src.chromium.org/viewvc/chrome/branches/1084/src/content/common/sandbox_mac_fontloading_unittest.mm?r1=131699&r2=131698&pathrev=131699

Merge 131324 - Mac: OOP font loading should run on FILE thread.

FontLoader calls file_util::GetFileSize() and file_util::ReadFile(),
which should be called from the file thread, but FontLoader runs on the
io thread now. Make it run on the file thread.

BUG=108645
TEST=none


Review URL: http://codereview.chromium.org/9950141

TBR=ba...@chromium.org
Review URL: https://chromiumcodereview.appspot.com/10052006
------------------------------------------------------------------------

chro...@googlecode.com

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Apr 10, 2012, 11:06:46 PM4/10/12
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Comment #75 on issue 108645 by arny...@gmail.com: "font-family": Local font

actually worst update I've experienced. Hate to switch to other browsers
just to read some text.
when is this going to be fixed and pushed as update?

chro...@googlecode.com

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Apr 11, 2012, 10:33:36 AM4/11/12
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Comment #76 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

I'm using foxfire for my banking now [hopefully a temporary situation]. See
attached Chrome screenshot.

Attachments:
Banking Screenshot 2012-04-11 at 10.03.47 AM.png 55.3 KB

chro...@googlecode.com

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Apr 11, 2012, 11:46:58 AM4/11/12
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Comment #77 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

Sorry, Firefox

chro...@googlecode.com

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Apr 11, 2012, 4:01:28 PM4/11/12
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Comment #79 on issue 108645 by shushude...@gmail.com: "font-family": Local

Running Chrome 18.0.1025.151 on my Mac Pro with Font Agent Pro. I have to
switch to Safari now. Firefox is interminably slow, and this bug has made
Chrome completely unusable. I can't read anything on any site, my gmail
content, etc. Please notify me if it's ever fixed. Or is there is any way
to revert to a previous version of Chrome that didn't have this problem?

Thanks!

Attachments:
Screen Shot 2012-04-11 at 2.10.20 PM.png 395 KB

chro...@googlecode.com

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Apr 12, 2012, 8:03:06 AM4/12/12
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Comment #86 on issue 108645 by arny...@gmail.com: "font-family": Local font

Mstone-19, does that mean we have to wait for 19?
This bug has been around since weeks.. yet, nothing happens...
Are you forcing us to switch to firefox or safari? seriously?

chro...@googlecode.com

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Apr 12, 2012, 8:06:26 AM4/12/12
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Comment #87 on issue 108645 by edupr...@gmail.com: "font-family": Local

Yeah. Is quite annoying to work under such conditions in the browser. For
those looking for a temporary "fix" / workaround, deactivating locally
installed fonts in FontExplorer and I suppose any other font management
software helps. At least does for me.

The bug seems to be related to locally activated fonts only.

chro...@googlecode.com

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Apr 12, 2012, 10:26:45 AM4/12/12
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Comment #88 on issue 108645 by d...@chromium.org: "font-family": Local font

Issue 123146 has been merged into this issue.

chro...@googlecode.com

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Apr 12, 2012, 10:33:25 AM4/12/12
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Updates:
Status: Fixed

Comment #89 on issue 108645 by ba...@chromium.org: "font-family": Local

I'd like to close the bug as Fixed, given the fix landed trunk and M19
branch. I'm not in a position to decide whether we should merge the patch
to the current stable channel.

chro...@googlecode.com

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Apr 12, 2012, 10:53:25 AM4/12/12
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Comment #90 on issue 108645 by couponus...@gmail.com: "font-family": Local

I don't understand how this could possibly be marked as "fixed". I'm sure
there's some technical reason you're marking it as such because you found a
fix, but it's not fixed. I'm in Chrome right now, on StackOverflow, and
all the code is still showing up as glyphs. I'm not interested in trunks
and branches, I'm interested in the Chrome that I have installed, which is
set to auto-update itself. Please do not marked this as FIXED until it is
actually fixed AND PUSHED to the masses.

chro...@googlecode.com

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Apr 12, 2012, 11:01:45 AM4/12/12
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Comment #91 on issue 108645 by TheBe...@gmail.com: "font-family": Local

That's how software development works. The bug is fixed. Getting it built
and pushed in another issue. Marking the bug as fixed is correct.

chro...@googlecode.com

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Apr 12, 2012, 11:26:45 AM4/12/12
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Comment #92 on issue 108645 by magnumse...@gmail.com: "font-family": Local

Maybe I missed something in the thread, but it seems like a workaround has
been found. The bug is not fixed. Right? It's like saying my car is fixed
because I can jump-start it; it's still not operating properly.

Does it just mean the solution has been found but not yet implemented?

chro...@googlecode.com

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Apr 12, 2012, 11:28:25 AM4/12/12
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Comment #93 on issue 108645 by Ty...@5ivemedia.com: "font-family": Local

I was reading and sent here for this issue from google groups. the
suggestion was to download museo sans. I went there and it is a page that
when clicked for download takes you to a sales page; where the font is
134.00. I think that is a bit of a scam. Here's the link... Don't get
tricked into buying. http://www.fontspring.com/fonts/exljbris/museo-sans

chro...@googlecode.com

unread,
Apr 12, 2012, 11:41:45 AM4/12/12
to chromi...@chromium.org

Comment #94 on issue 108645 by stephenn...@gmail.com: "font-family": Local

"Maybe I missed something in the thread, but it seems like a workaround has

been found. The bug is not fixed. Right? It's like saying my car is fixed
because I can jump-start it; it's still not operating properly."

This. One million times this.

I understand what you're saying about "this is how software development
works", but I disagree. Until the fix is in the hands of the users, it is
not really fixed. It is identified, and under active development, but it
is not truly fixed until there is a release. When a client sends a bug
over and I fix it locally, I don't tell them it's fixed until we release
said fix to them. That's how software development works to me.

chro...@googlecode.com

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Apr 12, 2012, 12:06:45 PM4/12/12
to chromi...@chromium.org

Comment #95 on issue 108645 by steve.h...@efsmart.com: "font-family": Local

My igoogle page has returned to normal. Here's a page from an online news
org...still exhibiting the font problem. My own web page [efsmart.com] is
still a mess.

Attachments:
Screen shot 2012-04-12 at 11.06.31 AM.png 360 KB

chro...@googlecode.com

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Apr 12, 2012, 2:05:06 PM4/12/12
to chromi...@chromium.org

Comment #102 on issue 108645 by steve.h...@efsmart.com: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

You'll have to accept apologies from those of us who post redundant screen
shots and issues. We don't mean to be bothersome. We don't understand fully
how you handle these sort of things, and often find your notes difficult to
follow. We speak from the viewpoint of being ordinary non-tech people who
assumed that developers want to see what we are seeing, and that somehow we
would fresh our browsers each morning and all this would be worked out.

chro...@googlecode.com

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Apr 12, 2012, 2:15:07 PM4/12/12
to chromi...@chromium.org

Comment #103 on issue 108645 by gonzm...@gmail.com: "font-family": Local

Any real solution to this F++n problem??!!
come on..

chro...@googlecode.com

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Apr 12, 2012, 10:32:08 PM4/12/12
to chromi...@chromium.org

Comment #106 on issue 108645 by romeo.f...@gmail.com: "font-family": Local

Are older releases of chrome available for download? I'd like a better
workaround than 'switch to another browser'. I'll direct my customers to it
if they contact us about this issue.

Also, can Google's support or marketing team put out a public statement
about this bug? I run the support department for a font management
developer. We've gotten some heat over this issue, so it would be nice to
have something official to direct our customer base to.

chro...@googlecode.com

unread,
Apr 13, 2012, 1:00:29 AM4/13/12
to chromi...@chromium.org

Comment #107 on issue 108645 by ba...@chromium.org: "font-family": Local

Issue 123226 has been merged into this issue.

chro...@googlecode.com

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Apr 13, 2012, 11:25:07 AM4/13/12
to chromi...@chromium.org

Comment #108 on issue 108645 by jcegor...@gmail.com: "font-family": Local

what's the timing on this fix?

i've been swithing back and forth to other browsers and would like to know
if we're talking a day or a month?

chro...@googlecode.com

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Apr 14, 2012, 3:53:11 PM4/14/12
to chromi...@chromium.org

Comment #109 on issue 108645 by macdok...@gmail.com: "font-family": Local

C'mon google devs! Can someone please just say: "we hope to have this issue
fixed in X days/weeks"? I'll just stop using Chrome altogether if this is
the way you treat major bugs...

Sincerely,
John

chro...@googlecode.com

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Apr 15, 2012, 11:02:13 AM4/15/12
to chromi...@chromium.org

Comment #110 on issue 108645 by timsh...@gmail.com: "font-family": Local

Seeing this issue on OS X 10.6.8, Chrome 18.0.1025.162. I'm not using any
font management software.

Attachments:
Chrome_Font_Problem.gif 26.4 KB

chro...@googlecode.com

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Apr 15, 2012, 11:07:11 AM4/15/12
to chromi...@chromium.org

Comment #111 on issue 108645 by arny...@gmail.com: "font-family": Local

google actually pushed an update few days ago I believe. But no changes
about this issue.
Still switching between two browsers.

chro...@googlecode.com

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Apr 15, 2012, 12:33:20 PM4/15/12
to chromi...@chromium.org

Comment #112 on issue 108645 by kar...@google.com: "font-family": Local

Are any of you using the Beta channel? We believe this issue was fixed on
the Beta channel on Friday with version 19.0.1084.24. We'd love to have
some feedback so we can make sure we push the fix to the Stable channel too.

chro...@googlecode.com

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Apr 15, 2012, 12:43:04 PM4/15/12
to chromi...@chromium.org

Comment #113 on issue 108645 by arny...@gmail.com: "font-family": Local

where to get it?

chro...@googlecode.com

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Apr 15, 2012, 12:52:17 PM4/15/12
to chromi...@chromium.org

Comment #114 on issue 108645 by m...@evanwilder.com: "font-family": Local

@comment113, beta channel is available here:
http://www.google.com/landing/chrome/beta/

chro...@googlecode.com

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Apr 15, 2012, 12:54:03 PM4/15/12
to chromi...@chromium.org

Comment #115 on issue 108645 by rmnet....@gmail.com: "font-family": Local

Re: Comment 112 by kar...

I commented way back on April 6, 2012 (Comment 56) that the fix landed and
works in Canary <http://tools.google.com/dlpage/chromesxs>.

I also asked a few questions along with that report. None of which were
really addressed. Even as everyone else started asking the same ones.

a.


chro...@googlecode.com

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Apr 15, 2012, 1:04:07 PM4/15/12
to chromi...@chromium.org

Comment #116 on issue 108645 by arny...@gmail.com: "font-family": Local

ok, got the beta installed and seems to be working fine.

chro...@googlecode.com

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Apr 15, 2012, 1:49:42 PM4/15/12
to chromi...@chromium.org

Comment #117 on issue 108645 by chadangr...@gmail.com: "font-family": Local

Beta working for me as well. Thanks for the fix!

Attachments:
Screen shot 2012-04-15 at 10.47.09 AM.png 178 KB

chro...@googlecode.com

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Apr 15, 2012, 7:06:01 PM4/15/12
to chromi...@chromium.org

Comment #118 on issue 108645 by bre...@redletterdesign.net: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Fix seems to be working for me. Thanks.

chro...@googlecode.com

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Apr 16, 2012, 1:10:37 PM4/16/12
to chromi...@chromium.org

Comment #120 on issue 108645 by shushude...@gmail.com: "font-family": Local

No, it wasn't fixed in version 18. I was running that one up until this
morning and it never worked for me with any regularity. I had switched to
Safari because I do have to read the text on web pages. ;) I use Font Agent
Pro on a Mac Pro.

However, I've switched to the beta version of Chrome (Version 19.0.1084.24
beta) and it appears to be fixed there. Thank you!

chro...@googlecode.com

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Apr 16, 2012, 1:15:37 PM4/16/12
to chromi...@chromium.org

Comment #121 on issue 108645 by kar...@google.com: "font-family": Local

.163 is not released yet. The note is from our QA team testing it :)

Thank you for confirming the fix in the Beta channel.

chro...@googlecode.com

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Apr 16, 2012, 1:38:59 PM4/16/12
to chromi...@chromium.org

Comment #122 on issue 108645 by shushude...@gmail.com: "font-family": Local

Oops! I'm sorry, I think I spoke too soon. I do still have a problem with
google calendar for some reason. See screenshot (the dropdown menu to
choose my calendar). I cleared my cache and refreshed before taking in this
in case that makes any difference... Looks like other sites that were all
in gibberish (including my gmail) are working though...

Attachments:
Screen Shot 2012-04-16 at 11.46.42 AM.png 144 KB

chro...@googlecode.com

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Apr 16, 2012, 2:28:11 PM4/16/12
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Comment #124 on issue 108645 by pav...@chromium.org: "font-family": Local

Verified that the issue is resolved in 18.0.1025.163 & 19.0.1084.24
OS tested: Mac 10.7.2

chro...@googlecode.com

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Apr 16, 2012, 2:48:28 PM4/16/12
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Comment #125 on issue 108645 by raya...@google.com: "font-family": Local

It looks fine for me with the 18.0.1025.163 (Official Build 132135) on Mac
10.7.3 with calendar app also.

chro...@googlecode.com

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Apr 16, 2012, 3:15:52 PM4/16/12
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Comment #129 on issue 108645 by ffr...@trellon.com: "font-family": Local

jeremy: I am not having the problem, but was referring to Comment 122.
shushude...: As per comment 128: Please file a separate bug with as much
detail as possible.

chro...@googlecode.com

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Apr 16, 2012, 3:59:59 PM4/16/12
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Comment #130 on issue 108645 by kar...@google.com: "font-family": Local

just pushed stable channel for mac:
http://googlechromereleases.blogspot.com/2012/04/stable-channel-update_16.html
hopefully 18.0.1025.163 should fix this problem. thank you for your
patience.

chro...@googlecode.com

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Apr 17, 2012, 12:07:52 PM4/17/12
to chromi...@chromium.org

Comment #131 on issue 108645 by steve.h...@efsmart.com: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

I'm running Version 19.0.1084.24 beta; still patches of convoluted fonts,
although not as bad as before. Am I using the wrong version?

chro...@googlecode.com

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Apr 19, 2012, 5:20:26 AM4/19/12
to chromi...@chromium.org

Comment #136 on issue 108645 by jer...@chromium.org: "font-family": Local

If anyone is still having issues then please file a new bug and post the
bug number here. Otherwise, if it's working for you, no need to post here.

Thanks!

chro...@googlecode.com

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Apr 19, 2012, 5:22:06 AM4/19/12
to chromi...@chromium.org

Comment #137 on issue 108645 by michael....@eurosys.be: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

OS X 10.6.8, 18.0.1025.163 - issue NOT resolved

chro...@googlecode.com

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Apr 19, 2012, 5:23:46 AM4/19/12
to chromi...@chromium.org

Comment #138 on issue 108645 by jer...@chromium.org: "font-family": Local

Again, please file a *new* bug with as much detail as possible and post the
bug number here - a detailed bug report will help us find the root cause of
the issue.

chro...@googlecode.com

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Apr 19, 2012, 9:44:29 AM4/19/12
to chromi...@chromium.org

Comment #139 on issue 108645 by stephenn...@gmail.com: "font-family": Local

Why should we bother to post a new bug (which I don't even know how to do
nor do I care to learn) if it is the same bug as this one?

chro...@googlecode.com

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May 11, 2012, 1:30:11 AM5/11/12
to chromi...@chromium.org

Comment #143 on issue 108645 by jus...@justindocanto.com: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Was updating from 17.X to 18.X.X when I discovered this thread due to a
large number of glyph occurrences.

Downloaded 19.X.X and still had same issue.

Downloaded 20.0.1130.1 dev and SOME of the glyph occurrences were fixed
(approx 4/5 no longer happen), but there's still a few glyph occurrences
lingering as you can see by the attachment

Attachments:
Screen Shot 2012-05-10 at 10.25.43 PM.png 91.2 KB

chro...@googlecode.com

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May 15, 2012, 3:29:22 AM5/15/12
to chromi...@chromium.org

Comment #144 on issue 108645 by jus...@justindocanto.com: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

I'm going to firefox until this is resolved. Some websites are totally
useless because of this...

chro...@googlecode.com

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May 16, 2012, 9:31:27 AM5/16/12
to chromi...@chromium.org

Comment #145 on issue 108645 by epo...@google.com: "font-family": Local
As Jeremy wrote above: If you are still seeing a problem, please file a
*new* bug with as much detail as possible and post the bug number here - a
detailed bug report will help us find the root cause of the issue.

It seems like there are multiple problems with similar symptoms; separate
bugs will help us sort that out.

chro...@googlecode.com

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May 16, 2012, 10:14:51 AM5/16/12
to chromi...@chromium.org

Comment #146 on issue 108645 by couponus...@gmail.com: "font-family": Local
Separate bugs also makes it nearly impossible for anyone with an interest
in this bug to track changes and fixes. How about we just put our detailed
reports in this, the main bug entry, so everyone who has starred this can
see it and follow your progress. It's bad enough I can't do my work
properly, now you want me to search all over for open bugs related to this
exact same issue? Ridiculous. My steps to reproduce the problem are
exactly the same as the ones listed above. Why in the world should I enter
that as a separate bug? It's the same bug. It happens on any version of
OSX that I've tried it on, and every version of Chrome that has come out
since this ticket was created. Sounds like the same bug to me.

chro...@googlecode.com

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May 16, 2012, 10:25:42 AM5/16/12
to chromi...@chromium.org

Comment #147 on issue 108645 by epo...@google.com: "font-family": Local
Hello couponuser80,

I know you appreciate a good deal, so I'm glad you enjoy Chrome's
cost-performance ratio (up until now anyway).

I am sorry about your frustration. Believe me, there are a number of us
who actually want to help.

Tell you what: let's make a deal.

You...
1. Go to https://bugs.webkit.org/enter_bug.cgi?product=WebKit and file a
new bug.
2. Keep that bug as narrow as possible. Pick the single version of OSX you
use most often, and the most recent version of Chrome you might like to use.
3. Fill that bug with details: exact Chrome version, exact OS version,
anything "interesting" about the way you maintain fonts on your system, and
exact reproduction instructions (what site you are visiting, etc.)
4. Update this bug with a link to that one.

And I will try to make sure that your bug is addressed.


chro...@googlecode.com

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May 25, 2012, 12:25:56 PM5/25/12
to chromi...@chromium.org

Comment #149 on issue 108645 by troyj...@gmail.com: "font-family": Local
Done with Chrome, this has been going on way too long, and progressively
getting worse:


Attachments:
Screen shot 2012-05-25 at 10.41.09 AM.png 329 KB

chro...@googlecode.com

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May 25, 2012, 12:36:57 PM5/25/12
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Comment #150 on issue 108645 by troyj...@gmail.com: "font-family": Local
That's wikipedia, by the way...

chro...@googlecode.com

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May 29, 2012, 3:15:15 AM5/29/12
to chromi...@chromium.org

Comment #151 on issue 108645 by jimmy...@gmail.com: "font-family": Local
FWIW I had this issue on all occurrences of helvetica on a page - wikipedia
looked like the example above.

I fixed it by unloading all but the system versions of helvetica (I use
Linotype FontExplorer) and restarting Chrome.

I've since reloaded some of the versions of helvetica (I do graphics work
so have several families of helvetica) and haven't encountered the issue
again.

chro...@googlecode.com

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May 29, 2012, 3:19:02 AM5/29/12
to chromi...@chromium.org

Comment #152 on issue 108645 by jimmy...@gmail.com: "font-family": Local
font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

FWIW I had this issue on all occurrences of helvetica on a page - wikipedia
looked like the example above. This was just now using Version 20.0.1132.17
beta.

chro...@googlecode.com

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Jul 12, 2012, 2:26:45 PM7/12/12
to chromi...@chromium.org

Comment #153 on issue 108645 by seanashb...@gmail.com: "font-family": Local
I had this same problem and turned off any version of Helvetica I had in
Suitcase, restarted Chrome and it works fine.

chro...@googlecode.com

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Jul 27, 2012, 10:32:11 AM7/27/12
to chromi...@chromium.org

Comment #154 on issue 108645 by spo...@gmail.com: "font-family": Local font
I'm having this same issue (Chrome and FontExplorer). I can't be constantly
disabling base fonts like Ariel and Helvetica all the time, and I can't be
cutting and pasting text out of my browser just to read the page.

So it looks like I'll be going back to Firefox until Google fixes this
ridiculous, and annoying, issue.

chro...@googlecode.com

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Jul 27, 2012, 11:50:03 AM7/27/12
to chromi...@chromium.org

Comment #155 on issue 108645 by steve.h...@efsmart.com: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

deactivating Helvetica seems to solve the problem. Have substituted
Helvetica Neue, and it works fine as a replacement. I didn't deactivate
Arial.

Still an annoying problem for such a basic need


*
*Simplifying and clarifying communications for your marketing and sales.

*Stephen Hall* |* *Marketing design and new concepts for print,
advertising, presentations and the Internet.
☎ Tel: 321-449-0400 | Mobile: 321-536-5379
www.efsmart.com
Contact me: [image: Skype] efsmart-creative
The latest at efsmart.com Clickable Paper by Ricoh: the wave of the future
or just a passing thought on the way to a useful Google
Goggles?<http://efsmart.com/clickable-paper-by-ricoh-the-wave-of-the-future-or-just-a-passing-thought/>

chro...@googlecode.com

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Aug 29, 2012, 10:56:09 AM8/29/12
to chromi...@chromium.org

Comment #157 on issue 108645 by jeffspei...@gmail.com: "font-family": Local
Having the same problem as everyone else here. What I'm finding really odd
is that the fonts show up fine if you open the problem page in Incognito
mode. There seems to be no rhyme or reason why this is happening. If
there's a font issue, shouldn't it happen whenever the page is open?

chro...@googlecode.com

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Aug 30, 2012, 3:05:39 PM8/30/12
to chromi...@chromium.org

Comment #158 on issue 108645 by rich.man...@gmail.com: "font-family": Local
I'm getting something similar after upgrading to Chrome 21.0.1180.82. I'm
on OS X Mt Lion 10.8. I tried 1) incognito mode and 2) a new chrome profile
and still got the same problem.

Attachments:
jgraph_diagramly-confluence.png 129 KB
Google Web Fonts.png 141 KB

chro...@googlecode.com

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Aug 30, 2012, 3:17:39 PM8/30/12
to chromi...@chromium.org

Comment #159 on issue 108645 by jeffspei...@gmail.com: "font-family": Local
Your font issue seems to be different. Most of the other posts here are
getting some glyphs (see my attachment), not blank boxes. Wonder why Chrome
won't play nice with fonts.

Attachments:
Screen shot 2012-08-23 at 7.12.36 PM.png 962 KB

chro...@googlecode.com

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Sep 8, 2012, 10:45:04 AM9/8/12
to chromi...@chromium.org

Comment #160 on issue 108645 by
nicholas...@cloudsherpas.com: "font-family": Local font shows odd
symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Our Google Apps customer is not seeing this as resolved at this point.

chro...@googlecode.com

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Sep 12, 2012, 7:03:07 PM9/12/12
to chromi...@chromium.org

Comment #161 on issue 108645 by graeme.t...@gmail.com: "font-family": Local
My problems now solved.

• Chrome: Version 21.0.1180.89
• OS: 10.7.4
• Suitcase Fusion 3 Version 14.2.1 (332)
(and, with 'Google Web Fonts' enabled - under the 'File' drop down
menu.)


When I updated my Opera to version 12.02 - I noticed similar font rendering
issues....!!!! (i almost cried)
To me, the problem just got worse, as it was also in Opera, not just Chrome
anymore.

Attached images are an example between opera and chrome before I fixed the
problem on my machine.

>> In Suitcase, I disabled from my own font sets, the font "Arial MT", -
>> the 'Adobe Systems' Foundry font... !!!!
- I did not disable the 'Arial MT', - the 'Monotype Library' Foundry font.
Still in suitcase, I did not deactivate the 'Arial Rounded MT Bold' font
inside System Font/Local folder.

So I only deactivated one font. The Adobe Systems Arial MT font.

Everything now displays perfectly in Chrome AND Opera for me.
Seems I may now be able to begin to use Chrome, as well as the latest
Opera.!

It is a great pity that Chrome and now Opera are releasing a tool that is
not solid.
Firfox and Safari are perfect. they always have been.

FYI.
Safari Version 6.0 (7536.25) - always perfect
Firefox 7.01 - always perfect
Firefox 12.0 - perfect
Chrome Version 21.0.1180.89 - was bad until Arial MT deactivated. (Adobe
Systems Arial MT) - now perfect
Opera 12.02 build 1578 - was bad using this version, until Arial MT
deactivated. (Adobe Systems Arial MT) - now perfect

Seems there have been lots of cache, font management, browser, etc blaming,
hacks and fixes, - but I cannot connect any dots between users with this
problem, from both mac and pc... Are we all using Adobe applications? Is
it in fact Adobe causing this nightmare? This one nasty Adobe Arial MT Font?

Gee, I hope my fix helps others.

Attachments:
chrome 21.0.1180.89.png 60.5 KB
opera 12.02.png 88.2 KB

chro...@googlecode.com

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Sep 12, 2012, 7:05:07 PM9/12/12
to chromi...@chromium.org

Comment #162 on issue 108645 by graeme.t...@gmail.com: "font-family": Local

chro...@googlecode.com

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Sep 14, 2012, 5:39:58 PM9/14/12
to chromi...@chromium.org

Comment #163 on issue 108645 by mgarcia...@gmail.com: "font-family": Local
This really sucks. I had this problem on OSX Lion and installed a fresh OSX
Mnt Lion thinking it would go away. WRONG. It definitely seems to be a
conflict with Font Explorer. Running the latest version of Chrome.

Anyway Removing Arial MT or any of that isn't working.

My temporary work around which has worked but won't be convenient for
everyone is this Extention:
Change Font Family Style
https://chrome.google.com/webstore/detail/aabledekpjmoghdjnpnhfkfpmjifklpb

- Kudos to "monna.ko...@gmail.com" for the tip. Comment #80

It works at least but I suppose it will change all fonts to whatever you
set (helvetica font family for me). I'm sure that can be a problem on some
sites and for some developers on here.

chro...@googlecode.com

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Sep 25, 2012, 3:50:33 PM9/25/12
to chromi...@chromium.org

Comment #164 on issue 108645 by bgei...@petsafe.net: "font-family": Local
Same issue for me. I love chrome, but I've probably waisted 10 hours of or
my week trying to fix this issue, so moving to firefox until it is fixed.
Using Version 22.0.1229.79 with FontExplorer X Pro. For me the garbled font
is "sans-serif"

chro...@googlecode.com

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Sep 25, 2012, 3:55:33 PM9/25/12
to chromi...@chromium.org

Comment #165 on issue 108645 by bgei...@petsafe.net: "font-family": Local
(No comment was entered for this change.)

Attachments:
Screen Shot 2012-09-25 at 2.52.40 PM.png 651 KB

chro...@googlecode.com

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Oct 24, 2012, 3:49:26 PM10/24/12
to chromi...@chromium.org

Comment #167 on issue 108645 by tomhud...@chromium.org: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Issue 121108 has been merged into this issue.

chro...@googlecode.com

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Oct 24, 2012, 4:01:26 PM10/24/12
to chromi...@chromium.org
Updates:
Labels: Restrict-AddIssueComment-Commit

Comment #168 on issue 108645 by tomhud...@chromium.org: "font-family":
Local font shows odd symbols/characters
http://code.google.com/p/chromium/issues/detail?id=108645

Both this bug and the bug merged into it were marked closed in early April.
It sounds like there's a new bug that needs to be filed; I've left the
team, but hopefully caryclark@ or bungeman@ can look into those if they're
in rendering, or bashi@ or one of his colleagues if they're in WebKit
fonts. Meanwhile closing comments on these two bugs because their known
root causes have been addressed.

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