Issues selecting applicable roots for audit documents

[Aaron Gable]

Hi CCADB team,

I am attempting to run draft audit reports through ALV prior to requesting final audit reports and submitting them to CCADB. However, I am unable to select "applicable root certificates" for the new audit documents.

Steps to reproduce:

1. Create a new Add/Update Root Request case

2. Navigate to Audits -> Standard Audit Information -> Edit

3. Fill out the audit link, type, statement date, and audit period dates

4. Select one or more of the available applicable roots

5. Click "Save"

Expected result:

6. The modal dialog box closes and saves my entered information

Actual result:

6. After a few moments, it pops up a red toast saying "Error: Script-thrown exception"

7. The js console shows a traceback:

outputField.js:1 Error: Field [] was not found
    at Object.y [as getUiField] (fieldUtils.js:1:1822)
    at G.updateFieldInfo (outputField.js:1:7283)
    at G.wireRecordUi (outputField.js:1:8024)
    at po (aura_prod.js:49:42976)
    at c.<anonymous> (aura_prod.js:49:21800)
    at eval (baseRecordForm.js:1:2731)
    at Array.forEach (<anonymous>)
    at h.handleData (baseRecordForm.js:1:2717)
    at h.handleRecordUiData (recordEditFormEdit.js:1:2061)
    at aura_prod.js:49:19446

8. The loading throbber spins forever, until I refresh the page

9. The refreshed page shows some of the data saved, but not the applicable roots

The dialog box saves just fine if I don't select any applicable roots. It fails as described above when I pick one, or more than one, or use the "select all" checkbox.

Because I cannot select applicable roots, I cannot run ALV (it says "Please provide audit statement information and indicate which root certificates each audit applies to." when I try).

I have been unable to find any descriptions of similar bugs on ccadb.org or in the add/update root request help doc, and I'm not aware of a more formal way to file bugs against CCADB, so I am sending this message here.

Thank you,

Aaron

[Rob Stradling]

> and I'm not aware of a more formal way to file bugs against CCADB

There's a Bugzilla component:

https://bugzilla.mozilla.org/buglist.cgi?component=Common%20CA%20Database&query_format=advanced&product=CA%20Program&list_id=17308086

So presumably here?

https://bugzilla.mozilla.org/enter_bug.cgi?product=CA%20Program&component=Common%20CA%20Database

---

From: 'Aaron Gable' via CCADB Public <pub...@ccadb.org>
Sent: 07 November 2024 00:15
To: CCADB Public List <pub...@ccadb.org>
Subject: Issues selecting applicable roots for audit documents

 

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[Chris Clements]

Hi Aaron,

Thank you for bringing this to our attention and for providing so much detail. We resolved the issue and you should now witness the expected result you described. 

I have been unable to find any descriptions of similar bugs on ccadb.org or in the add/update root request help doc, and I'm not aware of a more formal way to file bugs against CCADB, so I am sending this message here.

Thanks for taking the time to review these resources. Rob is correct in that we use the 'Common CA Database' component in the 'CA Program' product of Bugzilla to formally track bugs and enhancement requests. You are always welcome to file items there for our consideration. 

It's common for issues with CCADB Cases to be sent to sup...@ccadb.org for quick attention. CA Owners also have the ability to add comments to Cases, which get reviewed during Steering Committee rotations and regular Case processing. 

All of these are acceptable approaches for bringing issues to our attention. 

Thank you!

-Chris

To view this discussion visit https://groups.google.com/a/ccadb.org/d/msgid/public/MW4PR17MB47290E53289A3CF945F86808AA5C2%40MW4PR17MB4729.namprd17.prod.outlook.com.

[Aaron Gable]

Thank you for the info!

Can we get references to sup...@ccadb.org and the bugzilla component added to somewhere obvious on ccadb.org and/or ccadb.my.site.com? There's a very good chance that I just missed it, but I did spend at least ten minutes searching for a "report a bug" link on both those sites before coming here :)

Thanks again,

Aaron

[Chris Clements]

Thanks for the suggestion, Aaron. 

ccadb.org/resources has been updated with this information.