Unable to connect to Amcrest IP8M-2597EB-28MM

[Devesh Batra]

Hello Everyone,

I was able to connect to my GW Security cameras (they were found automatically)

However, i have a 4K Amcrest camera IP8M-2597EB-28MM and am unable to add it, even manually

I have tried http://user:pass@IPAddress and it does not work. I'm able to ping the camera IP from my laptop on the same network and when i go to the IP address, i can use the same ID/Password to login. my Dhaua NVR is also able to view the ONVIF feed from the camera

Appreciate any help in getting the cam added

thanks

[Devesh Batra]

i also tried using rstp, no luck

the same link opens in VLC

rtsp://IP:554/cam/realmonitor?channel=1&subtype=1

[CamectArup]

Right after you try to add it manually using the link that works with VLC go, please use "Report Bug" from the dropdown you get if you click your profile pic at the top right. Check all the checkboxes to include logs and settings from your device so that we can see what's going on when you try to add it. 

[Devesh Batra]

Hi Arup,

I tried submitting a Bug from the menu. when i click send, nothing happens, the window just sits there, does not disappear... not sure if you have received the logs...

[CamectArup]

No, we didn't get anything from you. Since you also sent email, I'll follow up with you there to get more info about what's going on. 

[Devesh Batra]

the below string worked for me to get the low res image from the 4K camera into Camect

rtsp://user:password@IP:554/cam/realmonitor?channel=1&subtype=0