LaView LV-PWB2524-W Camera - Incorrect Username or Password

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Udit Batra

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Jan 20, 2020, 11:02:22 AM1/20/20
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I have a LaView LV-PWB2524-W camera that supports Onvif and RTSP. I had added the camera to Camect and it was working fine. The camera was taken offline for about a week and then turned back on. Now Camect won't connect to it. I tried deleting the camera and re-adding it with no success. Either it just errors out or says incorrect user name or password. I have double/triple checked the username and password and they are correct. I was able to add the camera using it's RTSP stream url. That stream drops couple of times a day for a couple of minutes and then starts working again (I get email alerts for this). Any thoughts on what could be going on?

CamectArup

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Jan 21, 2020, 4:26:24 AM1/21/20
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Unfortunately it's very hard to say anything really useful for this one. If the camera is working when added using the RTSP stream except for occasional drops, those occasional drops are very likely due to wifi flakiness, or (less likely) the camera's inability to sustain a continuous connection. 

It's a bit surprising that it would be dropping now if it was not dropping before. Did you put the camera back in the same location it was before, and has anything else changed around it that could affect wifi? 

If you just want to get rid of the emails about the connection drops, it's possible to increase the delay before you'll get the alert about the dropped connection, giving the camera more time to recover. 


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