WebRTC failures this morning?

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John Groseclose

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Sep 14, 2026, 10:35:51 AM (9 days ago) Sep 14
to Camect User Forum
Can’t connect to my Camect this morning - just WebRTC failures. Remotely restarting the Camect box does nothing to change the status. Tunneling to remote “local” IP also gives WebRTC failed at the LAN address of the Camect box.

Anyone else having issues this morning/today (September 14th, 2026)?

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Omnem crede diem tibi diluxisse supremum:
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Andreas Vedholm

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Sep 14, 2026, 10:55:18 AM (9 days ago) Sep 14
to John Groseclose, Camect User Forum
I have the same issue.

I was able to connect to the local ip with my laptop and login to see my cameras.




/Andreas

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Arup Mukherjee

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Sep 14, 2026, 8:14:53 PM (9 days ago) Sep 14
to Andreas Vedholm, John Groseclose, Camect User Forum
An issue that caused some users to experience problems accessing home.camect.com was resolved around 9am pacific this morning. Let us know if any of you happen to still be having problems. 

John

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Sep 16, 2026, 9:46:05 PM (7 days ago) Sep 16
to Camect User Forum, Arup Mukherjee, John Groseclose, Camect User Forum, Andreas Vedholm
I have been having this problem all day t(9/15) trying to access from my localhome (xxxxx.l.home.camect.com) link (WEBRTC failures for any playback) and I've lost any/all alerts; looks like since about 9-10am eastern.

Arup Mukherjee

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Sep 16, 2026, 9:46:29 PM (7 days ago) Sep 16
to John, Camect User Forum
The issue I posted about was related to access only via home.camect.com (i.e. XXX.l.home.camect.com is a direct access over your network, not involving our cloud), and has been resolved since that time. 

Please start an email thread with sup...@camect.com to get the issue with your hub looked at. If you have already tried rebooting the hub, and also been able to access via another browser on the network, then please hook up an HDMI monitor to you hub and send a snapshot of what's showing on it.

John

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Sep 17, 2026, 8:30:47 AM (7 days ago) Sep 17
to Arup Mukherjee, Camect User Forum
Thanks for clarifying; I did a reboot of the hub and it came back . Ill keep an eye on it 
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