Camect Hub Offline

[Scott Schweizer]

I am having an issue where the Camect Hub is offline. The weird thing is that if I go direct to the hub, the monitor states that Google IS reachable AND home.camect.com IS reachable. I cannot access the hub via the APP or from home.camect.com. This is the second time this has happened recently. The last time I manually rebooted (powered down) the hub and restarted and it came back on line. This time I submitted a bug report and did NOT reboot the unit in case there was any logs or something needed to look into prior to any reboot.

Arup???

[Arup Mukherjee]

Please send a snapshot of what you're seeing on the monitor to sup...@camect.com ... 

Thanks, 

Arup

On Mon, Mar 23, 2026 at 11:48 AM Scott Schweizer <schwei...@gmail.com> wrote:

I am having an issue where the Camect Hub is offline. The weird thing is that if I go direct to the hub, the monitor states that Google IS reachable AND home.camect.com IS reachable. I cannot access the hub via the APP or from home.camect.com. This is the second time this has happened recently. The last time I manually rebooted (powered down) the hub and restarted and it came back on line. This time I submitted a bug report and did NOT reboot the unit in case there was any logs or something needed to look into prior to any reboot.

Arup???

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